Safari Plug-In Failure after upgrading Flash Player

Question

Level 1

11 points

Safari Plug-In Failure after upgrading Flash Player

I've got OS X 10.9.2, Maverick, running on my iMac, and Safari 7.0.3.

Today I upgraded Flash Player to 13.0.0.182 version.

After upgrading I starting receiving the error message "Plug-in Failure" in every page I opened with video broadcasting, such as Youtube for instances, and no videos would be displayed anymore.

I already reinstalled Flash Player, rebooted my machine, have all plug-ins enabled in Safari Preferences, but no success whatsoever.

Think the solution could be downgrading to the early version of Flash Player, but have no idea how to do that now, since the Adobe site only allows me to UPgrade and not DOWNgrade.

Could anyone help me with this?

Many Thanks...

iMac, OS X Mavericks (10.9.2)

Posted on Apr 8, 2014 12:09 PM

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Answer 1

Nov 8, 2017 10:00 PM in response to ZeMiguelP

hi zemegueip, I am also facing the same issue. I like playing flash games but since the day I upgraded the Flash Player, no any games from any site work. Every time it loads, I get can error indicating Plugin-in failure. Did you get it sorted? Please Help... it has already made my life miserable... This the site Ben 10 Games Online. I am using latest Mac OS X 10.6, Adobe Flash Player 27.0.0.170.

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Answer 2

Ludeth

Level 1

88 points

Apr 8, 2014 12:17 PM in response to ZeMiguelP

I would follow this article to remove Flash:

http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-mac-os.html

Then I would reboot and download a fresh copy from get.adobe.com

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Answer 3

ZeMiguelP Author

Level 1

11 points

Apr 8, 2014 1:17 PM in response to Ludeth

Thank u for your prompt advice. Just followed your suggestions step by step and the outcome was null... I simply keep on receiving that "Plug-in Failure" message.

I wish I had never upgraded the Flash Player, as everything was running on wheels before...

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Answer 4

ZeMiguelP Author

Level 1

11 points

Apr 8, 2014 1:44 PM in response to Ludeth

Further to my previous reply to you, I went on uninstalling Flash Player again, rebooted the machine, started Youtube and now videos can be seen and listened perfectly without any Flash Player installed.

This leaves us with the issue that the latest version of Flash Player must have some incompatibility with Safari 7.0.3, or will it be with Mavericks?

If I try running pages that require Flash Player for video broadcasting I will get the message "Plug-in Inexistent", obviously!

If I went on installing the version available on site get.adobe.com the outcome will be that neither Youtube (whcih doesn't require Flash Player) nor the other pages will work properly!

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Answer 5

Apr 8, 2014 1:54 PM in response to ZeMiguelP

I am having the same problem.

I'm on Safari 6.1.3 (10.7.5) and I have uninstalled and reinstalled Adobe Flash and it still gives me the plug-in failure message.

I wish I had never taken the update...

There has to be more users with this problem.

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Answer 6

akialoa

Level 1

10 points

Apr 8, 2014 2:18 PM in response to ZeMiguelP

Same problem. Upgraded to Flash version 13 and it no longer worked (Plug-In Failure). You can downgrade if you have Time Machine or some other backup.

Open up Time Machine and navigate to /Library/Internet Plug-Ins on the most recent backup before the update. Select FlashPlayer.plugin and click Restore. When it asks if it should overwrite the existing copy answer yes.

Following that I restarted Safari and Flash (version 12) was working again.

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Answer 7

Apr 8, 2014 2:42 PM in response to akialoa

That worked for me! Thank you so much!

Reasons to use Time Machine.. I am so glad I do.

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Answer 8

Lanny

Level 6

13,183 points

Apr 8, 2014 2:53 PM in response to ZeMiguelP

Flash 13 appears to be working with the version of Safari that is in Mavericks, but not with the versions of Safari in Lion and Snow Leopard. Don't have Mountain Lion anymore, so I can't comment on that.

Note: Flash 13 is working with Chrome.

Flash 13 is not working with Firefox version 28.

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Answer 9

Ferd II

Level 10

104,221 points

Apr 8, 2014 3:02 PM in response to akialoa

After reading the initial post on this thread, I downloaded and installed the Flash update to my Mavericks system, and experienced the same symptom as described by the OP. Safari gave me the "Plug-in Failure" advisory, and Firefox gave me a "Flash crash" message.

I reistalled Flash Player from a previous backup to regain functionality.

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Answer 10

Linc Davis

Level 10

209,535 points

Apr 8, 2014 3:07 PM in response to ZeMiguelP

From the menu bar, select

 ▹ System Preferences… ▹ Flash Player ▹ Advanced

and click Delete All. Close the preference pane.

From the Safari menu bar, select

Safari ▹ Preferences... ▹ Privacy ▹ Remove All Website Data

and confirm. Test.

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Answer 11

K Tilford

Level 1

116 points

Apr 8, 2014 3:20 PM in response to ZeMiguelP

After getting the "Plug-in Failure" notice with 13.0.0.182 I've done these things:

1) downloaded the Flash Uninstaller and uninstalled, then reinstalled.

2) Gone to System Preferences...>Flash Player>Advanced under Browsing Data and Settings and hit the "Delete All..." button, then restarted Safari.

3) Gone to Safari>Preferences>Privacy>Remove All Website Data (royal pain now, wish I'd kept this).

All of these failed. I've manually deleted Flash Player plug-in, and reinstalled. All these fail. I suspect this is a "bad update" and we'll need to wait for Adobe to fix this. My old v.12 was working fine, but I can't seem to locate any stand-alone installer for the older version.

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Answer 12

ZeMiguelP Author

Level 1

11 points

Apr 8, 2014 3:27 PM in response to akialoa

I just restored Flash Player from the earlier version (12) I hadin Time Machine before I upgradedthis afternoon, and it simply worked fine again with Safari.

I'll wait for version 14 of Flash Player ... maybe it works fine with Safari again, who knows!!!!

Thank u so much for your bright advice!

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Answer 13

Apr 8, 2014 5:26 PM in response to ZeMiguelP

Adobe Flash is crap. I gave Flash Player the boot a long time ago. I've completely purged my Mac of Flash deleting all Adobe system installed files and plugins. As an alternative I've installled the YouTube5 HTML5 player extension for Safari. All YouTube videos play with no problems with this extension and Safari works better than ever. It's time to Kill The Wabbit! 🙂

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Answer 14

Apr 9, 2014 4:53 AM in response to akialoa

I tried the Time Machine path, but always get to my own library instead of the system library where the Internet plugins are. I am the admin - how do I get to the right place so that I can fix this? I am feeling stupid on my 73rd birthday. 😟 Tx

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Answer 15

Lanny

Level 6

13,183 points

Apr 9, 2014 5:24 AM in response to masong517

The best approach is to download the Flash uninstaller and the previous version of Flash (12.0.0.77) from Adobe's web site:

http://helpx.adobe.com/flash-player/kb/archived-flash-player-versions.html#main_ Archived_Flash_Player_versions_for_developers

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