The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.

You can continue to find trusted guidance and support on the official Apple Support site.

We want to thank the community members who have contributed their time and expertise to help others with their Apple products.

Byron Gibson Author

Level 1

40 points

Microsoft Sculpt keyboard + OS X issues

Hi all, I'm using the Microsoft Sculpt Ergonomic Keyboard with my 15" MacBook Pro Retina, and have a few weird problems:

[Shift]+[v] does not work. Typing [v] prints a lower case v, and [Shift] uppercases all other letters just fine, but [Shift]+[v] is unresponsive, nothing is output.
Typing [r] with no modifiers refreshes web pages when it's not supposed to - any time the browser is in focus, and even when a <form input type=text...> is focused. It does not refresh when a textarea is focused, though.

The keyboard is recognized by OS X as a standard 101 key ANSI keyboard.

Anyone have any idea what could be the problem?

MacBook Pro with Retina display, OS X Mavericks (10.9.2), iTunes 11.1.5

Posted on Apr 14, 2014 11:31 AM

27 replies

Oct 11, 2015 9:01 PM in response to mfischer21

I have the same problem with the Sculpt Comfort keyboard. It has worked for a while but the number keys and the decimal key on the number pad would not respond. But the + - * / and enter keys work. In fact I think the num lock key doesn't work either.

Anyone has any ideas about how to fix this problem?

Thanks in advance.

OSX 10.8

TRiN001

Level 1

14 points

May 24, 2016 2:14 AM in response to geoffreyfrommatthews

Installed the MS Intelli.. having a problem that within minutes the brightness on the screen goes down to zero (like someone's holding the lower brightness button down all the way).

My keyboard keys aren't stuck, I've double checked this. Any Idea?

Jun 17, 2016 5:19 AM in response to Byron Gibson

I just bought this keyboard and was wondering if there is any way to get the full set of function key functionality from it as from the Apple Keyboard. Is there any way I can remap F1 to lower brightness, F2 to increase it, F3 to Exposé and so on and so forth?

Oct 3, 2014 4:18 PM in response to kerby70

I was able to use the Mac OS drivers for the MS Natural Keyboard: http://www.microsoft.com/hardware/en-us/d/natural-ergonomic-keyboard-4000

Jan 19, 2015 2:42 AM in response to glucopilot

You saved my day man. Thanks a lot!

Jul 25, 2015 9:53 PM in response to glucopilot

glucopilot I have no idea how you figured that out but thanks so much for sharing, that was exactly my issue !

Sep 2, 2015 9:39 AM in response to Jester3775

So I just bought the Microsoft Sculpt desktop... and the numbers on the number pad do not work. Everything else on the number pad seems to work... but not the actual numbers. Any thoughts?

Dec 11, 2015 9:55 AM in response to Byron Gibson

I rarely find my exact question already asked, and even more rarely, an answer that works. Thanks, Byron and glocopilot!

Eric Root

Level 10

687,865 points

May 24, 2016 8:42 AM in response to TRiN001

You might want to consider starting a new discussion. Since this one is a couple of years old, less people are likely to look at it. You can link to this one.

Eric Root

Level 10

687,865 points

Jun 18, 2016 7:49 AM in response to Aayush Arya

You might want to consider starting a new discussion. Since this one is a couple of years old, less people are likely to look at it. You can link to this one.

CrabDude

Level 1

4 points

Sep 19, 2016 11:44 AM in response to glucopilot

I can't believe it, but glucopilot's suggestion worked. I never use the F key in question, and it didn't look stuck, but pressing/wiggling the F5 and F6 key fixed my issue!

oli686

Level 1

4 points

Feb 20, 2017 11:45 AM in response to Byron Gibson

you find the fix here:

http://calebhicks.com/2016/karabiner-for-sculpt/

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Microsoft Sculpt keyboard + OS X issues