ipad tries to connect with old Apple ID.

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ipad tries to connect with old Apple ID.

I can not delete the old ID, because i changed my account to a new one because of password phishing (popular in germany since a few days).

ipad is asking me all the time via pop-up field for the password of the old apple id.

Cause of this, i can't use my iPad anymore. The Pop-Up is coming every 2 Seconds, asking to sign in into iCloud.

The bottom line is: How can i tell my ipad, that

a.) I'm using a new Apple ID

b.) I can't sign out of my old Apple ID, because my password is gone. (For sure, i asked the Microsoft Support to re-create my account, but they are sleeping.

Please help.

iPad 2 Wi-Fi + 3G, iOS 7.1

Posted on Apr 15, 2014 12:55 PM

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Answer 1

Apr 15, 2014 12:58 PM in response to JBDeluxe

Microsoft Support? Why? This is an Apple issue.

Contact Apple directly > Contacting Apple for support and service

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Answer 2

Apr 15, 2014 12:58 PM in response to JBDeluxe

http://support.apple.com/kb/ht1311

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Answer 3

JBDeluxe Author

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Apr 15, 2014 1:10 PM in response to JBDeluxe

Sorry, i was talking about Microsoft Support because of my (old) Microsoft E-Mail Adress (live.com)

Thanks for your reply. I try to find answers.

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Answer 4

JBDeluxe Author

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Apr 15, 2014 1:15 PM in response to Ho Lee MACkeral

Thank you very much. Now i'am a few steps further. It seems like, that iCloud has not understand the changing of my Apple ID. How can i sign out at iCloud?

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Answer 5

Apr 15, 2014 1:19 PM in response to JBDeluxe

In Settings-->iCloud. Scroll down and delete the account. This does not delete the data, just the account from your iPad.

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Answer 6

JBDeluxe Author

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Apr 15, 2014 1:29 PM in response to Ho Lee MACkeral

Ok, thank you. Now the App FindmyiPad is the problem. I can't delete the account without shutting down the App without the Password with my old Apple ID.

In case of a robbery good to know, cause i can't use the ipad now (because i just have a time window from max 1 second to set settings), but in my cause...it's horrible.

Do you know more?

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