Seagate External HDD won't show up.

Hi.

I have a 1TB Seagate Back up Plus external harddrive, and it wont show up in my Mac Pro.

The Mac Pro is the 2006 Intel Xeon model running 10.6.8 Snow Leopard. The System requirements for the external HDD are snow leopard or higher, so I don't know why it isn't working.

P.S. When I plug in the USB cable into the computer, the HDD starts to spin, but it never shows up in the finder or on the desktop. Also, this HDD works in my MacBook Pro, but not the Mac Pro.

If anyone has any useful information, that would be greatly appreciated.

Thank you.

Mac Pro, Mac OS X (10.6.8), Mac Pro 1,1

Posted on Apr 16, 2014 8:27 AM

Reply
144 replies

Aug 8, 2016 1:26 PM in response to snoronha

- Have you rebooted the computer?

- Is the drive self-powered, that only powered by the USB bus? If so it could be that the USB port does not provided enough power. You can try a powered USB hub. You can also get a USB pigtail that takes power from to USB ports to the single USB port on the drive like this one.
StarTech.com® 1' USB Y Male To Micro-B Male Cable For External Hard Drive, Black

- Does it show in Disk Utility?
- Does it show in System Profiler under USB? You should see the chipset in the enclosure as well as the HD itself
OS X: About System Information and System Profiler - Apple Support
https://support.apple.com/en-us/HT203001

- Does it work/be seen when connected to another computer?

It could be the electronics in the enclosure or the disk inside died

Aug 12, 2016 9:12 PM in response to DisneyWorld

I have a seagate external hard drive that was working. Then it started to say disk not ejected properly. I had this happen on my other macbook pro about a year ago. Now its doing it on my new one. I tried it on my iMac and it works fine. Its just not recognizing it on my macbook. It doesn't show under disk utility either. The light is on on the HDD but you can't see it on the computer.

Please help! Im losing my mind over here.

Oct 24, 2016 7:19 AM in response to DisneyWorld

I'm no expert and with the same problem with my 2TB Seagate I tried all listed herein. I took the drive to a repair shop and nothing wrong with it, or cable. The drive appeared in System Report, but not on desktop/menu. Seagate site says that the ExHDD doesn't need drivers. However, as I had just updated to OSXSierra, I searched out firstly an update to the Seagate Dashboard - no difference, then stumbled upon a Paragon driver update. Bingo! Hope this helps someone.

Oct 28, 2016 11:04 AM in response to lllaass

Hi everyone,


I hate to say this. But I'm starting to have the same/similar problem since last week (~ Oct 22).

I had been using this drive (WD Elements 10A2, 1T NTFS, USB 3.0 compatible with 2.0) with my Mac Air (early 2014, Yosemite installed with Paragon NTFS 12) for roughly 2 years without any issues, before everything just suddenly happened.

Now I have to either (1) carefully orient my USB cable to connect the drive to my Mac (see photo, which demonstrates one of the few working orientations), or (2) to press very hard to make sure that the junction between the cable and the drive is really tight; otherwise my Elements won't even show up in System Information, though the disk is indeed spinning.

I tested the drive under Windows and Linux on different PCs, and the drive works just fine. I don't have to orient the cable or to tighten the junction at all.


I tried updating to Sierra and Paragon v14.2.359, but didn't work.

I'll see whether my Mac can still recognize other external drives in a "normal" way. But before I do that, I'd like to know if anyone has any idea about this issue? Please kindly help!


Thanks a lot.

Mythracis


User uploaded file

Oct 28, 2016 4:08 PM in response to fulviom

I used fulviom's solution: System Preferences -> Paragon NTFS Drivers panel and ticked the box "Turn the Paragon NTFS for Mac OS driver off". It worked for me, thanks for posting it fulviom! My 2TB Seagate suddenly stopped showing up on my MacBook Pro, however, it worked perfectly on my wife's and on our older HP laptop. I could see the drive in the Disk Utility on my machine and it was indicating the drive was full (it wasn't - not even close). I erased the drive, emptied the trash, and still had the same issue. The System Report showed the drive just fine. I had tried just about everything else in the thread short of doing any resets with no luck. Your solution did the trick. An exceedingly frustrating problem solved with the simplest of solutions. Thanks again!

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Seagate External HDD won't show up.

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