Seagate External HDD won't show up.

Hi.

I have a 1TB Seagate Back up Plus external harddrive, and it wont show up in my Mac Pro.

The Mac Pro is the 2006 Intel Xeon model running 10.6.8 Snow Leopard. The System requirements for the external HDD are snow leopard or higher, so I don't know why it isn't working.

P.S. When I plug in the USB cable into the computer, the HDD starts to spin, but it never shows up in the finder or on the desktop. Also, this HDD works in my MacBook Pro, but not the Mac Pro.

If anyone has any useful information, that would be greatly appreciated.

Thank you.

Mac Pro, Mac OS X (10.6.8), Mac Pro 1,1

Posted on Apr 16, 2014 8:27 AM

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144 replies

Nov 25, 2016 11:43 PM in response to DisneyWorld

I had the same problem as well. I read a few of the steps/answers from this thread as well but not all of them. And I just came across of this Paragon NTFS for Mac and it fixed my issue.


What I did was I went to System Preferences > Paragon NTFS for Mac, then I checked the box Turn the Paragon NTFS for Mac OS X driver off.


Now I can see the Seagate Backup Plus Slim drive on the list of my devices (storage). Hope it helps.

Dec 10, 2016 8:58 PM in response to elliecroce

Hopefully I'm replying to this thread correctly - having all the same issues with no luck. My computer ran the software update with the same hard drive (Seagate) plugged in and now it won't recognize it, on any mac.


Tried the Paragon NTFS drive panel suggestion and no luck. It does not appear in the disk utility but the systems report shows it on the USB...attached screen shot below. Is the hard drive just bad??


User uploaded file

Dec 31, 2016 9:10 AM in response to DisneyWorld

I finally solved this problem (at least my version of it). My Seagate Backup Plus external drive would not mount to any Mac (I didn't test with a Windows machine). I finally realized that the Seagate Backup Plus drives have a removable IO interface on the bottom. If you grab the bottom portion of the enclosure and pull, you can remove that IO component. Since I have 2 other Seagate Backup Plus drives that both work, I swapped out the IO cartridge and BINGO. The drive that wouldn't mount finally mounted. I tried the IO cartridge on one of my known good drives and it would not mount. So this was a hardware failure of the removable IO cartridge.


**As a side note, these IO cartridges are interchangeable. I have 2 that are USB 3.0 (including the failed one) and one that is Firewire 800. I was able to mix the drives with both the USB and Firewire IO cartridges reliably.

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Seagate External HDD won't show up.

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