My Ipod Touch 4G is showing up as a storage device in my computer but not on Itunes.

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Level 1

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My Ipod Touch 4G is showing up as a storage device in my computer but not on Itunes.

So I have a Ipod touch 4g. It is showing up as a storage device when I connect it, but not in Itunes or any other third party program. My IPod has connected to this computer before on this version of ITunes and worked fine. Now, it's just not. I really need help. I have tried everything, reseting my Ipod, the services with right clicking computer and clicking manage, reinstalling Itunes (2 times) and restarting, nothing works. I have read tons of other peoples discussions and nothing worked. I have checked for viruses and uninstalled all Third party programs I have, nothing seemed to work. I really need help.

Thank you! 🙂

iPod touch (4th generation), iOS 6.1.6, ITunes Problem

Posted on Apr 19, 2014 7:19 AM

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Answer 1

lllaass

Level 10

210,411 points

Apr 19, 2014 8:30 AM in response to buddyzakocs

See

iOS: Device not recognized in iTunes for Windows

- I would start with

Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP

or

Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8

However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components

- Then do the other actions of:

iOS: Device not recognized in iTunes for Windows

paying special attention to item #5

- New cable and different USB port

- Run this and see if the results help with determine the cause

iTunes for Windows: Device Sync Tests

Also see:

iPod not recognised by windows iTunes

Troubleshooting issues with iTunes for Windows updates

- Try on another computer to help determine if computer or iPod problem

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