Time for everyone to check their batteries again (I do not believe mine applies with HQ4527 =/...oh well). Its not on the apple website yet, but it should be soon.
If by chance, you are sent a replacement battery based on information
at the time you placed the order for one and in good faith, then the
information was changed and no contrary edict issued, you probably are
safe to assume your "battery was covered." The transaction was proper.
Due to some issues I had with getting into the site, I ended up exchanging
a few emails and a few phone calls (like tag) before connecting by phone
with an executive in charge of the recall. He suggested if by some error
I am to receive a second battery (have not received the valid first one yet)
to simply keep it. But, he was talking to me... and no mention was made
about my iMacG4's problems under AppleCare where I ended up doing alot
of troubleshooting before the authorized repair store 100+ miles one way
from where I live would actually start in on replacing logic board(s) as
indicated by the odd failures I could reproduce at home, while the expert
could not. And I have 3,000 miles on my vehicle for just one "covered"
repair; and many months that computer sat in the repair shop, while
they were unable to figure it out; yet I did so at home (& documented it.)
My backup computer for the iMacG4 is/was this iBookG4 that I can't
use until I get a battery; so I hope the iMac doesn't go funky again.
[They could have offered me a second generation Intel® iMac for that'n! 🙂 ]
What does apple do with all the returned batteries? I couldn't find the answer in the FAQs. With all we know about the environment and not dumping our junk into either our water/waste stream or into other countries, I was curious what the game plan for millions of dead-beat batteries will become. Can some of the parts be recycled?
(In fact I'd love to see the next presentation by Steve include such info in his incredible power points - it would awe me as much as time machine.)
I saw the article and submitted my iBook battery number, getting a quick confirmation from Apple on Aug. 25. Five working days later (today), the replacement battery arrived at the front door. IIRC the first time they replaced my iBook battery because of possible problems, it was similarly speedy.
Since I'm not in a major city, in Canada, they included two return labels for my convenience--UPS for pickup at my door, or FEDEX if an office happens to be handy to me.
I got my new battery replaced exactly 1 week after calling AppleCare, i'm impressed with their service.
Now new battery capacity is 4596mAh, old one only 4400mAh.
Same here. I'm pleasntly surprised to receive my replacement battery in about a week. I expected it to take at least closer to the 4 weeks as there were so many to replace. It's in the iBook, being calibrated. Excellent customer service, as always.
I registered my laptop batteries on the 24th and just got one of them today. I do notice one obvious external change: No screws holding the case together, it's a sealed case.
(I'm glad one of the batteries got here - I leave on a trip tomorrow morning.)
--
Tomas
eMac, iMac, iBook Mac OS X (10.4.7) One new battery here, waiting on one more.
Good day all, I have a problem with this system too. I looked at the
http://www.cpsc.gov/cpscpub/prerel/prhtml06/06245.html site and my SN fell into the category but not on the Apple site. Can I contact Apple via email to ask them about this?
The listing on the Apple site is a more refined list that considers more detail from the battery's serial number to make certain it is a battery that contains the suspect cells from Sony.
If your battery is NOT included in the listing on the Apple site, it does not contain Sony cells.
i have checked my model # and it is the one that's being recalled. is it only the ones with that model # or is it certain serial #'s too? the apple site says to find my serial # i have to remove the keyboard, like that's just some random thing everybody knows how to do. i don't want to do that if i don't have to, so can anybody answer that?
As you might have gathered if you had read the rest of this thread, the serial # of your battery is the important thing. To find the serial # of your battery follow the instructions in
This Article. The list of affected battery serial #s is in the same article.
The only advance notice I got from Apple was the original 'confirmation' notice via e-mail (
Battery Confirmation Reference No: 20XXXXX) after using the on-line form to register my battery for the recall.
I did not receive any notification that the battery had shipped, and did not know to expect it until it was at my door.
