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I keep losing wifi on apple tv 3 after last update 6.1.1

I am starting to get really frustrated! i bought an ATV3 a year ago.. it started having issues with wifi but that was

caused by the hardware (had something to do with the serial number), so i received a brand new ATV3 about a month ago.


After updating to 6.1.1 it has the same issues as my old apple tv, i am not able to connect to my network! The router I use
is an Apple Airport Extreme, and ALL my other electronics connect just fine with it.. so it's not a router/wifi problem.

None of the so called fixes work, resetting, restarting, rebooting router etc.

Is this problem going to be fixed soon? my ATV is useless without network connectivity.

Posted on May 2, 2014 6:28 AM

Reply
27 replies

May 4, 2014 5:38 AM in response to vazandrew

You must be having a moderator sitting on your shoulder...

On-topic, the Apple TV does connect to the wifi networks (I have 3 and no, that's not the problem) it seems, but it gets no internet connection, thats were it goes wrong. All of the other devices in my house that use Wifi are scattered around the house, nearby or far from the Apple TV and work flawelessly... So why do you keep persisting on a wifi network check? You still haven't answered that question. And the fact that it all just miraculously happend after the latest update?

Besides that, the scanners you suggest I (or we for that matter) try are for Windows while we are on a Apple community, except for iStumblr, wich has been discontinued...

I surely hope that someone with more solutions reads these posts, because we are getting nowhere like this...

May 4, 2014 6:22 AM in response to #hans#

Moderators are always checking through the forums.


Yes, a check of the network is necessary because there may be a vulnerability that the ATV is picking up on. Other devices working 'flawlessly' is great, but you are making an assumption that your network is fine based on that.


Networking is a tricky thing and things may come up after an update, however if there was an inherent bug caused by an update it would be a widespread issue.


Those scanners were suggested for the OP, who is on a windows machine. Istumbler has not been discontinued. If you want to search for something else, it was already suggested to do so.


The reason you are getting nowhere is because you're spending your time trying to fight everything instead of actually trying to troubleshoot the issue.

May 11, 2014 6:14 AM in response to vazandrew

my ATV is sitting on top of a wooden shelf.

It connects to my network (i think, at least it says it's connected to "Jay One"), but it doesnt
connect to internet and i can't use airplay.


Somehow the ATV doesnt assign DNS, Router and subnetmask (see image below), as you can

see the signal strength is fine! Please can someone tell me what to do?


User uploaded file

May 12, 2014 10:43 AM in response to Yorick B

Hoi Yorrick, nadat ik een week lang gebanned was door niet nader te noemen partijen, kan ik je eindelijk vertellen dat die onzin over je netwerk echt nergens op slaat. Als ik dit in het Engels tiep vinden ze mij niet netjes en krijg ik waarschuwingen, dus doe ik het in ons taaltje, waar mensen wel tegen de waarheid kunnen 🙂

Heel simpel, volg de aanwijzingen van MacWorld, waar staat dat als je alles reboot, dus ook je router (en modem om maar heel zeker te zijn) dat dan alles weer werkt (bij mij ook namelijk, dit forum hielp voor geen zier). Het probleem is namelijk dat je ATV de inlog naar je netwerk 'onthoud' en daarmee dus elke keer verkeerd binnenkomt. Als je alles 30 seconden van het stroom hebt gehaald, is al die info weg en kun je vers verbinden, dan pakt ie 'm wel! Lukt dat niet, dan kom je hoogstwaarschijnlijk voor een nieuwe in aanmerking, maar hier werkt alles weer als een zonnetje 🙂 O ja, dit is de link: http://www.macworld.com/article/2036389/bugs-and-fixes-fixing-apple-tv-lost-netw ork-connections.html Succes er mee!

I keep losing wifi on apple tv 3 after last update 6.1.1

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