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MacBook Pro has been hacked. What next?

Hi there,


I am very supsicious my MacBook Pro has been hacked. What next?


Symptoms (in chronological order, all within a two-hour period):


1. Would not enter sleep mode upon commanded (screen went black, then came back on just as quickly).

2. Then discovered that the letter 'p' did not work on my keyboard. The only way top enter this letter in text was by COMMAND + COPY and then pasting it.

3. Once I did this, the letter 'p' would appear any time I typed the letter 'o'. It is now doing it with other letters, too. In real time, it looks sompething likpe this.

4. Decided to restart. Upon doing so, my saved password changed on the screen right before my very eyes (it is saved on the startup page). I could not backspace, or use COMMAND + X to delete. Finally got a blank field (don't remember how), and (stupidly?) entered my usual password.

5. Once back in, the same problems continued (or got worse).

6. I then shut down the machine. Same issues upon restart.


Actions:


1. Ran avast scan. No infections found.

2. Downloaded ClamXav. As cautioned, I performed a full backup before running a scan. When I connected my external hard drive, it too behaved in an odd way, but I finally managed a full backup.

3. Then ran ClamXav scan. No infections found.


Questions:


1. Given that I have taken what I think are the appropriate steps, what now? The password change that I did not initiate concerns me most, but why my keyboard is acting so strangely remains very puzzling.


Any and all help is greatly appreciated.


Thank you.

MacBook Pro, OS X Mavericks (10.9.2)

Posted on May 3, 2014 12:38 PM

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Question marked as Best reply

Posted on May 3, 2014 12:54 PM

Infected?


http://www.thesafemac.com/mmg-infected/


http://www.thesafemac.com/mmg/

58 replies

May 6, 2014 1:12 PM in response to duffy1987

duffy1987 wrote:


the only change i made yesterday before powering off was the uninstall of avast! is it fair to conclude that this was the culprit?

That is really surprising. You may recall that I mentioned early on that there were some issues with Avast!, but I never would have immagined that it was implicated in your issues. Especially considering that some of it cleared up with an external keyboard.


Glad you finally got eveything back to normal.

May 6, 2014 5:09 PM in response to MadMacs0

That is really surprising. You may recall that I mentioned early on that there were some issues with Avast!, but I never would have immagined that it was implicated in your issues.


surprising is certainly the word for it! i guess i'm just relieved that it wasn't anything more serious. i do indeed recall your alert about the avast! issue, and the two links you provided were most helpful.


i'm new to this community (as if you couldn't tell!), so i apologise for not being able to reward you with points. i didn't realise the limitations until after the fact. i certainly owe you one (or ten, as it were).


thanks again for your time and trouble, MadMacs0. i am most grateful.

MacBook Pro has been hacked. What next?

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