Requirement to enter passcode every 48 hours

i use the touch id function on my iPhone 5s but am required to enter the passcode every 48 hours. is this normal and can it be turned off?

iPhone 5s, iOS 7.1.1

Posted on May 4, 2014 7:58 AM

Reply
Question marked as Top-ranking reply

Posted on May 4, 2014 9:37 AM

Its working as designed - following quote is from http://support.apple.com/kb/ht5949


To configure Touch ID, you must first set up a passcode. Touch ID is designed to minimize the input of your passcode; but your passcode will be needed for additional security validation:

  • After restarting your iPhone 5s
  • When more than 48 hours have elapsed from the last time you unlocked your iPhone 5s
  • To enter the Touch ID & Passcode setting
214 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Requirement to enter passcode every 48 hours

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.