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Requirement to enter passcode every 48 hours

i use the touch id function on my iPhone 5s but am required to enter the passcode every 48 hours. is this normal and can it be turned off?

iPhone 5s, iOS 7.1.1

Posted on May 4, 2014 7:58 AM

Reply
214 replies

Nov 6, 2015 10:21 AM in response to kvance83

My iPad air 2 did it again to me last night, while my iPhone 6 plus did not. Both are running iOS 9.1. Both were used in a different time zone earlier in the day and the previous night, which is the only possible characteristic I've seen under repeat episodes of this issue. During time in the other time zone, the iPad air has been connected to a hotel's wifi, so has the iPhone. But the iPhone goes back onto LTE data prior to crossing time zone again. When arriving in my home time zone, my iPhone was still using LTE data prior to turning on its wifi at home. The iPad air's first network connection again was wifi at home. So is there any commonality to these activities with anyone else experiencing the problem?

Nov 6, 2015 11:30 AM in response to j wfromtorrance

I've recently started having this same problem and I don't work outside my home. I have no connection to any company and have set all settings myself. I can't pinpoint when this problem started occurring; it could well be since the ios9 update, as it's a recently-occurring problem. I'm always logging into my iPhone 6 using my Touch ID. The longest I go without logging in is usually overnight, 7-8 hours at most. Every few days I'll wake up to the message that I must enter my password because it's been longer than 48 hours since I've logged on...NOT! I thought maybe my phone was having clock issues, but given the other posts here, now I'm guessing it's a new bug...great!

Nov 7, 2015 1:29 PM in response to Chris CA

This is happening to me too. I have a 5s which I didn't update until 9.02 and a iPad Air which I updated from 9.0.

SInce the 9.1 it hasn't happened until 7/11 but this time it had also put my phone on call forwarding as well, not very good for a medic on call. Thank goodness I still have landline too. I have noticed the settings is open in the mornings once a week though when I check my phone and pad and it definitely was closed when I went to bed. Perhaps it's linked

Nov 7, 2015 7:40 PM in response to spraydust

I've done several soft resets over the course of time this has been happening; they've not made a difference. Assuming Apple hasn't already been notified, I think they should definitely be alerted. Given that many people are having the problem, it's pretty likely this is a bug. Don't be surprised if the 48-hour message shows up again, even though you haven't seen it since your soft reset.

Requirement to enter passcode every 48 hours

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