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Requirement to enter passcode every 48 hours

i use the touch id function on my iPhone 5s but am required to enter the passcode every 48 hours. is this normal and can it be turned off?

iPhone 5s, iOS 7.1.1

Posted on May 4, 2014 7:58 AM

Reply
214 replies

Nov 1, 2015 8:32 AM in response to spraydust

I Wonder if just restarting the phone will help.

I have not noticed any pattern. I'm guessing that there's one of 2 things going on. An internal counter keeping track of time since last unlock and the unlock events aren't being fired properly because something crashed. Or the unlocks are time stamped and are being done so incorrectly.

Nov 3, 2015 4:59 AM in response to joelSC

I don't think this is an iOS 9 thing. I've seen it twice: once several months ago, while still on iOS 8.x.x, and once this morning, on 9.1. My iPhone 6+ is going on a year old. It's not linked to any corporate network or Exchange server. It's purely a personal phone. I have a complex passcode and, like seemingly every other affected user here, I'm in and out of the phone many times each day. I haven't changed the passcode or restored the phone or taken any other unusual action. The only thing the two times I've run into this bug have in common is that both times, I put the phone on the charger with a relatively high percentage of charge still on the battery and left it on the charger all night. It's ALMOST as though the OS doesn't like being "overcharged". I know that the OS isn't what gets charged and I also know that thinking this bug has something to do with a battery that can't actually be overcharged is grasping at straws big time, but I also know for sure that nothing Apple offers in the way of explanation applies to me or my phone. I'll be as interested as the rest of you to see what the issue was, if we ever find out.

Nov 3, 2015 7:41 AM in response to ratbatblue

ratbatblue wrote:


I don't think this is an iOS 9 thing. I've seen it twice: once several months ago, while still on iOS 8.x.x, and once this morning, on 9.1. My iPhone 6+ is going on a year old. It's not linked to any corporate network or Exchange server. It's purely a personal phone. I have a complex passcode and, like seemingly every other affected user here, I'm in and out of the phone many times each day. I haven't changed the passcode or restored the phone or taken any other unusual action. The only thing the two times I've run into this bug have in common is that both times, I put the phone on the charger with a relatively high percentage of charge still on the battery and left it on the charger all night. It's ALMOST as though the OS doesn't like being "overcharged". I know that the OS isn't what gets charged and I also know that thinking this bug has something to do with a battery that can't actually be overcharged is grasping at straws big time, but I also know for sure that nothing Apple offers in the way of explanation applies to me or my phone. I'll be as interested as the rest of you to see what the issue was, if we ever find out.

To me, it doesn't make any sense how charging could have anything to do with it.


I'm going to try the soft reset soon.

Nov 6, 2015 1:45 AM in response to Anne Mc

Hi Anne,


Yes, I also noticed that most of the time it happens the keyboard is also unresponsive. I do not have to reboot, but have to use the power button to switch the screen off and then on again. Sometimes I have to do this a few times before the keyboard becomes useable enough for me to enter the passphrase.


By unresponsive, I mean that it might allow a few keys and then get stuck. Sometimes it eventually allows typing again, but most of the time it happens I just switch off the screen and try again.


I have not had the keyboard issue on 9.1.3 yet and I have an iPhone 5S.


Regards


Paul

Nov 6, 2015 7:30 AM in response to kvance83

Don't know if its 48hrs but I too am being asked after trying touch ID to put my code in to unlock my iPhone 6sPlus. It can happen anytime and I never go 48 hrs without using my phone, There seems to be no rhyme or reason to it happening.


I have redone fingers as I had 5 set using both hands and went to 4 fingers for unlocking.


Also on 9.1

Requirement to enter passcode every 48 hours

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