Mail will not open

Any chance you can help me? My mail app does not open

9/12/17 1:12:13.152 PM com.apple.xpc.launchd[1]: (com.teamviewer.service[2931]) Service could not initialize: Unable to set current working directory. error=2, path=/Applications/TeamViewer.app/Contents/MacOS: 14C2043: xpcproxy + 12907 [1227][63706214-56DC-3155-B46F-D4F21C9B1C0B]: 0x2

9/12/17 1:12:13.152 PM com.apple.xpc.launchd[1]: (com.teamviewer.service) Service only ran for 0 seconds. Pushing respawn out by 10 seconds.

9/12/17 1:12:14.508 PM com.apple.xpc.launchd[1]: (com.teamviewer.desktop[2933]) Service could not initialize: Unable to set current working directory. error=2, path=/Applications/TeamViewer.app/Contents/Helpers: 14C2043: xpcproxy + 12907 [1227][63706214-56DC-3155-B46F-D4F21C9B1C0B]: 0x2

9/12/17 1:12:14.508 PM com.apple.xpc.launchd[1]: (com.teamviewer.teamviewer[2932]) Service could not initialize: Unable to set current working directory. error=2, path=/Applications/TeamViewer.app/Contents/MacOS: 14C2043: xpcproxy + 12907 [1227][63706214-56DC-3155-B46F-D4F21C9B1C0B]: 0x2

9/12/17 1:12:14.508 PM com.apple.xpc.launchd[1]: (com.teamviewer.desktop) Service only ran for 0 seconds. Pushing respawn out by 10 seconds.

9/12/17 1:12:14.508 PM com.apple.xpc.launchd[1]: (com.teamviewer.teamviewer) Service only ran for 0 seconds. Pushing respawn out by 10 seconds.

9/12/17 1:12:23.159 PM com.apple.xpc.launchd[1]: (com.teamviewer.service[2934]) Service could not initialize: Unable to set current working directory. error=2, path=/Applications/TeamViewer.app/Contents/MacOS: 14C2043: xpcproxy + 12907 [1227][63706214-56DC-3155-B46F-D4F21C9B1C0B]: 0x2

9/12/17 1:12:23.159 PM com.apple.xpc.launchd[1]: (com.teamviewer.service) Service only ran for 0 seconds. Pushing respawn out by 10 seconds.

9/12/17 1:12:24.516 PM com.apple.xpc.launchd[1]: (com.teamviewer.teamviewer[2936]) Service could not initialize: Unable to set current working directory. error=2, path=/Applications/TeamViewer.app/Contents/MacOS: 14C2043: xpcproxy + 12907 [1227][63706214-56DC-3155-B46F-D4F21C9B1C0B]: 0x2

9/12/17 1:12:24.516 PM com.apple.xpc.launchd[1]: (com.teamviewer.desktop[2935]) Service could not initialize: Unable to set current working directory. error=2, path=/Applications/TeamViewer.app/Contents/Helpers: 14C2043: xpcproxy + 12907 [1227][63706214-56DC-3155-B46F-D4F21C9B1C0B]: 0x2

9/12/17 1:12:24.516 PM com.apple.xpc.launchd[1]: (com.teamviewer.teamviewer) Service only ran for 0 seconds. Pushing respawn out by 10 seconds.

9/12/17 1:12:24.516 PM com.apple.xpc.launchd[1]: (com.teamviewer.desktop) Service only ran for 0 seconds. Pushing respawn out by 10 seconds.

9/12/17 1:12:33.161 PM com.apple.xpc.launchd[1]: (com.teamviewer.service[2937]) Service could not initialize: Unable to set current working directory. error=2, path=/Applications/TeamViewer.app/Contents/MacOS: 14C2043: xpcproxy + 12907 [1227][63706214-56DC-3155-B46F-D4F21C9B1C0B]: 0x2

9/12/17 1:12:33.162 PM com.apple.xpc.launchd[1]: (com.teamviewer.service) Service only ran for 0 seconds. Pushing respawn out by 10 seconds.

OS X: How to quit an unresponsive application using Force Quit

Launch the Console application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad. Click Utilities, then Console in the icon grid.

The title of the Console window should be All Messages. If it isn't, select

SYSTEM LOG QUERIES ▹ All Messages

from the log list on the left. If you don't see that list, select

View ▹ Show Log List

from the menu bar at the top of the screen.

Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.

☞ The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.

Please do not indiscriminately dump thousands of lines from the log into this discussion.

☞ Some private information, such as your name, may appear in the log. Anonymize before posting.

That's a screenshot, not the log text. Please review the instructions in my last comment and try again. Don't post screenshots of logs.

If you haven't already done so, please log out or restart the computer and try again. If there's no change, open the iCloud pane in System Preferences and uncheck the Mail box. Then check it again and test Mail.

Please read this whole message before doing anything.

This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.

The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.

Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.

Please follow these directions to delete the Mail "sandbox" folders. In OS X 10.9 there are two sandboxes, while in 10.8 there is only one. If you're running a version older than 10.8, this comment isn't applicable.

Back up all data.

Triple-click anywhere in the line below on this page to select it:

~/Library/Containers/com.apple.mail

Right-click or control-click the highlighted line and select

Services ▹ Reveal

from the contextual menu.* A Finder window should open with a folder named "com.apple.mail" selected. If it does, move the selected folder—not just its contents—to the Desktop. Leave the Finder window open for now.

Log out and log back in. Launch Mail and test. If the problem is resolved, you may have to recreate some of your Mail settings. You can then delete the folder you moved and close the Finder window. If you still have the problem, quit Mail again and put the folder back where it was, overwriting the one that may have been created in its place. Repeat with this line:

~/Library/Containers/com.apple.MailServiceAgent

Caution: If you change any of the contents of the sandbox, but leave the folder itself in place, Mail may crash or not launch at all. Deleting the whole sandbox will cause it to be rebuilt automatically.

*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select

Go ▹ Go to Folder...

from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.

Back up all data.

Step 1

If Mail crashes or freezes immediately on launch, try the steps suggested on this page. Sometimes a corrupt message on a mail server can be deleted by logging in to the server through its web page. If Mail still crashes on launch, skip to Step 3.

Step 2

Select all your mailboxes, and then select

Mailbox ▹ Export Mailbox...

from the Mail menu bar. Export the mailboxes to the Desktop folder.

Make a note of the settings for all your Mail accounts – everything you'd need to reconstruct the settings from scratch.

Quit Mail.

Step 3

In the Finder, hold down the option key and select

Go ▹ Library

from the menu bar. Move the following items from the folder that opens to the Desktop:

• Application Support/AddressBook/MailRecents-v4.abcdmr
• Preferences/com.apple.mail
• Mail

Note: you are not moving the Mail application. You’re moving a folder named “Mail.”

Launch Mail. It will behave as if you were setting it up for the first time. Go through the setup process with one of your accounts, using the information you noted earlier. Test. If Mail works now, recreate the rest of your settings.

If there’s no improvement, quit Mail and put back the items you moved to the Desktop, replacing any newer ones that may have been created in their place. Stop here and post your results.

Step 4

This step should not be necessary with IMAP or Exchange mailboxes, because they synchronize automatically with the server. Nevertheless, if the mailboxes are very large, importing them may spare you the need for a long download.

If you took Step 2, import the mailboxes you exported:

File ▹ Import Mailbox...

If you skipped Step 2, look inside the Mail folder on the Desktop for a subfolder Mail/V2/Mailboxes. Import the mailboxes it contains.

Test. If Mail is still working, delete the items you moved to the Desktop in Step 3.