The security Update 2014-002 is now saying it has installed 4 times and is still trying to install again. Anyone else had a problem?

Security update in saying it has installed 4 times but is still trying to install repeatedly

iMac, OS X Mavericks (10.9.2)

Posted on May 5, 2014 11:33 PM

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23 replies

May 11, 2014 5:38 AM in response to Tez77

This procedure is a diagnostic test. It makes no changes to your data.

Please triple-click anywhere in the line below on this page to select it:

ls -@Oaen / | pbcopy

Copy the selected text to the Clipboard by pressing the key combination command-C.

Launch the built-in Terminal application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.

Paste into the Terminal window by pressing the key combination command-V. I've tested these instructions only with the Safari web browser. If you use another browser, you may have to press the return key after pasting.

Wait for a new line ending in a dollar sign ($) to appear below what you entered.

The output of the command will be automatically copied to the Clipboard. If the command produced no output, the Clipboard will be empty. Paste into a reply to this message.

The Terminal window doesn't show the output. Please don't copy anything from there.

If any personal information appears in the output, anonymize before posting, but don’t remove the context.

May 11, 2014 6:46 PM in response to Linc Davis

Hi Linc - just for the attempt, I did all of your above tips at once. I then still had to hard boot. Initially the App Store was showing no updates. I did another install of Maverick and thought everything was good. However after a few minutes App Store popped up with "updates available". If I ignore the update now then I can restart and shut down at least. Below the Terminal info you asked for:


total 17341

drwxr-xr-x 31 0 0 - 1122 May 12 06:20 .

drwxr-xr-x 31 0 0 - 1122 May 12 06:20 ..

-rw-rw-r-- 1 0 80 - 0 May 12 06:07 .DS_Store

d--x--x--x 8 0 0 - 272 Oct 24 2013 .DocumentRevisions-V100

drwx------ 5 0 0 - 170 Oct 8 2011 .Spotlight-V100

d-wx-wx-wt 2 0 0 hidden 68 May 12 06:20 .Trashes

---------- 1 0 80 - 0 Aug 25 2013 .file

drwx------ 11 0 0 - 374 May 12 09:13 .fseventsd

-rw------- 1 0 0 hidden 458752 May 12 06:19 .hotfiles.btree

drwxr-xr-x@ 2 0 0 hidden 68 Aug 25 2013 .vol

com.apple.FinderInfo 32

drwxrwxr-x+ 60 0 80 - 2040 May 12 06:09 Applications

0: ABCDEFAB-CDEF-ABCD-EFAB-CDEF0000000C deny delete

drwxr-xr-x+ 61 0 0 - 2074 May 12 06:20 Library

0: ABCDEFAB-CDEF-ABCD-EFAB-CDEF0000000C deny delete

drwxr-xr-x@ 2 0 0 hidden 68 Aug 25 2013 Network

com.apple.FinderInfo 32

drwxr-xr-x+ 4 0 0 - 136 May 12 05:59 System

0: ABCDEFAB-CDEF-ABCD-EFAB-CDEF0000000C deny delete

lrwxr-xr-x 1 0 0 - 60 Nov 15 2011 User Guides And Information -> /Library/Documentation/User Guides and Information.localized

drwxr-xr-x 5 0 80 - 170 May 12 06:03 Users

drwxrwxrwt@ 5 0 80 hidden 170 May 12 09:18 Volumes

com.apple.FinderInfo 32

0: ABCDEFAB-CDEF-ABCD-EFAB-CDEF0000000C deny add_file,add_subdirectory,directory_inherit,only_inherit

drwxr-xr-x@ 39 0 0 hidden 1326 May 12 06:00 bin

com.apple.FinderInfo 32

drwxrwxr-t@ 2 0 80 hidden 68 Aug 25 2013 cores

com.apple.FinderInfo 32

dr-xr-xr-x 3 0 0 hidden 4331 May 12 09:13 dev

lrwxr-xr-x@ 1 0 0 hidden 11 May 12 05:52 etc -> private/etc

com.apple.FinderInfo 32

dr-xr-xr-x 2 0 0 hidden 1 May 12 09:14 home

-rwxr-xr-x@ 1 0 0 hidden 8393408 Jan 17 11:40 mach_kernel

com.apple.FinderInfo 32

dr-xr-xr-x 2 0 0 hidden 1 May 12 09:14 net

drwxr-xr-x@ 6 0 0 hidden 204 May 12 06:03 private

com.apple.FinderInfo 32

drwxr-xr-x@ 62 0 0 hidden 2108 May 12 06:01 sbin

com.apple.FinderInfo 32

lrwxr-xr-x@ 1 0 0 hidden 11 May 12 05:54 tmp -> private/tmp

com.apple.FinderInfo 32

drwxr-xr-x@ 10 0 0 hidden 340 May 12 06:03 usr

com.apple.FinderInfo 32

lrwxr-xr-x@ 1 0 0 hidden 11 May 12 05:54 var -> private/var

com.apple.FinderInfo 32

May 12, 2014 2:27 PM in response to Linc Davis

Linc. let me know if following the same instructuions confuses you and I'll stop. Just figure it will help if you have two sources of data to compare with. here's my output of your instructions:


total 16621

drwxrwxr-t 39 0 80 - 1394 May 11 13:06 .

drwxrwxr-t 39 0 80 - 1394 May 11 13:06 ..

-rw-rw-r--@ 1 0 80 - 15364 Feb 13 11:30 .DS_Store

com.apple.FinderInfo 32

d--x--x--x 8 0 0 - 272 May 11 00:28 .DocumentRevisions-V100

d--x--x--x 8 0 0 - 272 Aug 5 2012 .DocumentRevisions-V100 (from old Mac)

drwx------ 5 0 80 - 170 May 11 00:29 .Spotlight-V100

d-wx-wx-wt 2 0 0 hidden 68 May 10 16:24 .Trashes

-rw-r--r-- 1 501 20 - 312 Mar 25 2013 .apdisk

-rw-rw-rw- 1 0 20 - 181 May 10 01:24 .com.apple.backupd.mvlist.plist

srwxrwxrwx 1 0 80 - 0 May 11 13:06 .dbfseventsd

---------- 1 0 80 - 0 Aug 24 2013 .file

drwx------ 12 0 80 - 408 May 12 16:35 .fseventsd

-rw------- 1 0 0 hidden 65536 May 11 00:28 .hotfiles.btree

drwxr-xr-x@ 2 0 0 hidden 68 Aug 24 2013 .vol

com.apple.FinderInfo 32

drwxrwxr-x+ 126 0 80 - 4284 May 11 02:05 Applications

0: ABCDEFAB-CDEF-ABCD-EFAB-CDEF0000000C deny delete

drwxrwxr-x 15 0 80 - 510 Oct 30 2013 Incompatible Software

drwxr-xr-x+ 72 501 20 - 2448 May 11 01:25 Library

0: ABCDEFAB-CDEF-ABCD-EFAB-CDEF0000000C deny delete

drwxr-xr-x@ 2 0 0 hidden 68 Aug 24 2013 Network

com.apple.FinderInfo 32

drwxr-xr-x+ 4 0 0 - 136 Oct 30 2013 System

0: ABCDEFAB-CDEF-ABCD-EFAB-CDEF0000000C deny delete

drwxr-xr-x 5 0 80 - 170 Feb 13 00:32 Users

drwxrwxrwt@ 6 0 80 hidden 204 May 12 07:25 Volumes

com.apple.FinderInfo 32

0: ABCDEFAB-CDEF-ABCD-EFAB-CDEF0000000C deny add_file,add_subdirectory,directory_inherit,only_inherit

drwxr-xr-x@ 39 0 0 hidden 1326 Mar 10 04:59 bin

com.apple.FinderInfo 32

drwxrwxr-t@ 2 0 80 hidden 68 Aug 24 2013 cores

com.apple.FinderInfo 32

dr-xr-xr-x 3 0 0 hidden 4409 May 11 12:59 dev

lrwxr-xr-x@ 1 0 0 hidden 11 Oct 30 2013 etc -> private/etc

com.apple.FinderInfo 32

dr-xr-xr-x 2 0 0 hidden 1 May 11 13:00 home

-rw-r--r--@ 1 501 20 - 0 Jul 10 2013 libpeerconnection.log

com.apple.quarantine 41

drwxrwxrwt@ 3 0 0 hidden 102 Apr 30 2012 lost+found

com.apple.FinderInfo 32

-rwxr-xr-x@ 1 0 0 hidden 8393408 Feb 17 18:23 mach_kernel

com.apple.FinderInfo 32

dr-xr-xr-x 2 0 0 hidden 1 May 11 13:00 net

-rw-r--r-- 1 501 80 - 75 Jan 13 2012 nul

drwxr-xr-x@ 3 0 0 hidden 102 May 24 2012 opt

com.apple.FinderInfo 32

drwxr-xr-x@ 6 0 0 hidden 204 May 11 00:21 private

com.apple.FinderInfo 32

drwxr-xr-x@ 62 0 0 hidden 2108 Mar 10 04:59 sbin

com.apple.FinderInfo 32

lrwxr-xr-x@ 1 0 0 hidden 11 Oct 30 2013 tmp -> private/tmp

com.apple.FinderInfo 32

drwxr-xr-x@ 11 0 0 hidden 374 Oct 30 2013 usr

com.apple.FinderInfo 32

lrwxr-xr-x@ 1 0 0 hidden 11 Oct 30 2013 var -> private/var

com.apple.FinderInfo 32

May 31, 2014 4:12 PM in response to Linc Davis

Hi Linc - more for your information than any hope of this getting sorted. The 10.9.3 update now behaves as the Security Update did. The bright side is all the other updates have now accepted that they are updated and no longer appear. The 10.9.3 now says it is installed and once again will hang on the Softwareupdatelauncher requiring hard reboot when I need to restart.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

The security Update 2014-002 is now saying it has installed 4 times and is still trying to install again. Anyone else had a problem?

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