Youtube Thumbnails Not Loading

When I go to any youtube page, only a few of the thumbnails load. And the comments section never loads. This has only started happening today. Anyone know what I can do to fix this? (see two attached screen shots)

Thanks.


Mac OSX v10.6

Mac Pro

Safari 5.1.10

User uploaded fileUser uploaded file

Mac Pro, Mac OS X (10.6.8)

Posted on May 6, 2014 3:16 PM

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22 replies

May 7, 2014 6:22 AM in response to TalentedAmateur

In Firefox the thumbnails load, but the comments won't load. I used my "Software Update" yesterday, which I rarely do, and I think that it updated my itunes. I try to stay away from using "Software Update" because it always causes something to go wrong. Safari had been working just fine until yesterday. Is there no solution other than to buy a new computer?

May 7, 2014 7:49 AM in response to mikef789

Began expierencing this issue on May 6, 2014, as well.


No changes or updates were made to my computer prior to this behavior.


MacBook

Mac OSX v10.6.8

Safari 5.1.10


Trashing Safari Plist does not help.

Emptying Safari Cache does not help.

Resetting Safari does not help.


Re-installed Safari.

Re-installed Flash Player.


YouTube functions properly within Firefox and Google Chrome on this computer.

May 7, 2014 10:29 AM in response to mikef789

I found this post in Google Product Forums, which seems to be a workaround:


"what worked for me is...1st i went to www.youtube.com and signed into my account...2nd after signing in scroll all the way down to the bottom of the page until you see were it says "Try Something New!" on the last boarder ( I am using Safari so it may be a bit different if using other browsers)...3rd after finding "Try Something New!" click it then you should see something called "Feather" click "Try it Out" under Feather then click Join Feather Beta...4th go back to youtube.com and the thumnails should load give it at least 30sec to 1min....to leave Feather Beta repeat step 3 but instead of seeing "Join Feather Beta" you should see "Leave Feather Beta" and your Youtube should be working normal again....Feather Beta is good if your internet is slow but you cant have any interactions with the public while under feather Beta...the good thing is that you can switch back and forth very easily when watching videos there is a little blue rectangle that give you the option to leave feather beta. SOOO THATS IT HOPE IT WORKS FOR YOU THE SAME IT DID FOR ME."

May 7, 2014 11:44 AM in response to mikef789

I don't know if this will work for everyone but I had been struggling with the same issue today (yesterday youtube was working fine) and I'd been searching everywhere for a solution, then i checked to see if any software updates were available from the app store and there was. I downloaded it and my safari is now upgraded to 6.1.3 and youtube is working perfectly. Just in case anyone is struggling and has a software update available I would definatly try it as it working for me. I just didn't like the feather beta and really wanted it to be resolved properly. Hope this helps?

May 7, 2014 12:08 PM in response to mikef789

mikef789 wrote:


I found this post in Google Product Forums, which seems to be a workaround:


"what worked for me is...1st i went to www.youtube.com and signed into my account...2nd after signing in scroll all the way down to the bottom of the page until you see were it says "Try Something New!" on the last boarder ( I am using Safari so it may be a bit different if using other browsers)...3rd after finding "Try Something New!" click it then you should see something called "Feather" click "Try it Out" under Feather then click Join Feather Beta...4th go back to youtube.com and the thumnails should load give it at least 30sec to 1min....to leave Feather Beta repeat step 3 but instead of seeing "Join Feather Beta" you should see "Leave Feather Beta" and your Youtube should be working normal again....Feather Beta is good if your internet is slow but you cant have any interactions with the public while under feather Beta...the good thing is that you can switch back and forth very easily when watching videos there is a little blue rectangle that give you the option to leave feather beta. SOOO THATS IT HOPE IT WORKS FOR YOU THE SAME IT DID FOR ME."


Nope, this doesn't work. Sure, joining Feather Beta does work, but when you leave it again, your thumbnails stop loading. The reason you thought it worked was that the thumbnails simply got reloaded from the Safari cache. If you start again, e.g. click on a YouTube bookmark to get there, the thumbnails don't load.


The only solution is to stay in Feather Beta, which I intend to do.

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Youtube Thumbnails Not Loading

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