Level 1

60 points

iTunes 11.2 Update Breaks Keyboard Navigation

Early 2011 MacBook Pro, 15"

OS X 10.9.2

Just updated to iTunes 11.2 and I use the "Album" view, the large grid of Album Artwork. I browse my library by typing the first few letters of the artist I want to view, and iTunes used to jump to that letter/beginning of word immediately.

Now it doesn't work and instead jumps to random places - G brings up N, etc. there's no logic to it.

Anyone else having the same problem? Any easy way to roll back to previous version?

Posted on May 16, 2014 9:47 AM

49 replies

May 23, 2014 8:21 AM in response to studyplenty

Same problem on MBA

studyplenty Author

Level 1

60 points

May 26, 2014 10:10 AM in response to studyplenty

So this problem persists and another problem I noticed is when you add a new album/whatever to the music library, it takes quite some time... like 10-20 seconds (and I have a pretty decent computer) to actually show up in the libary, HOWEVER, I look at the "Recently Added" smart playlist sorted by "Date Added" when adding new albums, and I noticed that in the past, if you added multiple different albums at a time, the songs would be jumbled together and mixed in the Songs View, as if they were just added haphazardly.

Now, they are always added as individual albums grouped with the other album songs, and they are added in album song order 1-whatever, it's very tidy for tagging, etc. without moving to a separate playlist, but the apparent time needed for this calculating process grows by the amount of music added - and it can be quite tedious when the program sits dormant and then suddenly, a minute later, 10 new records show up in perfect order and alignment, album art downloaded and all.

etru1927

Level 1

0 points

May 27, 2014 3:32 AM in response to studyplenty

same here. this is awful. how does this get past quality control. how isn't it fixed yet.

edit: this is re: keyboard navigation, not the previous message (that sounds like a different problem and i do not have it).

May 28, 2014 9:48 AM in response to studyplenty

the new iTunes update, 11.2.2, still does not fix this bug.

May 28, 2014 10:58 AM in response to studyplenty

Just updated to 11.2.2 and to no avail. Removed and reinstalled (thinking a fresh installation was what it needed) and it still isn't fixed. This is beyond annoying, as many have said, for us with larger libraries. I've tried training myself to use the actual search bar (in the top-right corner for those who don't know 😝 because we've NEVER needed reason to) but it feels like going back to the Stone Ages.

Honestly, I think this entire 11.2 era has been poorely tested and even with the most recent update (11.2.2, today), it still seems so buggy. It seems to be a lack of poor developer testing clearly not ready for the wild in my opinion.

studyplenty Author

Level 1

60 points

May 28, 2014 11:06 AM in response to counterculture

Software Development 101 these days... Users are beta testers.

[edit] Unsurprisingly this website doesn't allow me to "unmark" your response as "answering my question", which it obviously doesn't do.

Sorry.

May 28, 2014 11:10 AM in response to studyplenty

Yes, this is ridiculous. Not sure what the deal with Apple is these days, but when you're selling your products on "it just works", and it doesn't... That's a problem. They need to hurry up and address this.

May 28, 2014 11:18 AM in response to studyplenty

Totally agree. I love Apple but ever since the passing of Jobs, seems like Apple has been trying to play catch up and really losing focus on what set them apart from the competition in the first place. Everything just seems all over the place and these iTunes updates prove it.

And it's okay. At first I thought you might have found a secret fix that I was missing 😐 haha

studyplenty Author

Level 1

60 points

May 28, 2014 11:23 AM in response to counterculture

Gotta love it...

studyplenty Author

Level 1

60 points

May 28, 2014 11:29 AM in response to studyplenty

Maybe somebody can repost this subject, nobody will look now that it's marked "Solved".

How frustrating.

May 28, 2014 11:33 AM in response to studyplenty

had no idea how to google for this problem. it's something i use probably a hundred times a day.

quuba

Level 1

20 points

May 28, 2014 11:43 AM in response to studyplenty

i guess, apple does not really read these discussions, but they ask us all for feedback -->

http://www.apple.com/feedback/ =)

studyplenty Author

Level 1

60 points

May 28, 2014 11:56 AM in response to quuba

Oh they montior the forum, to delete posts that are too critical.

quuba

Level 1

20 points

May 28, 2014 12:04 PM in response to studyplenty

lol.. okay.. =))

do apple representatives answer here from time to time?

studyplenty Author

Level 1

60 points

May 28, 2014 12:07 PM in response to quuba

Nope, all users.

Cheapest customer service platform ever invented.

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iTunes 11.2 Update Breaks Keyboard Navigation