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updated itunes 11.2 crashes after opening

So, I recently updated my itunes when prompted to the new 11.2 version from 11.1.5, and afterwards it no longer opened without crashing! It would bounce, open for a few seconds, and crash. Before this upgrade I have never had a problem with itunes, which I've been using for years.


I tried uninstalling, restarting my computer, and installing it again. Read through all the forums I could find but no one seemed to have much else to suggest other than deleting and doing it over, which I had already done. Then I even upgraded to Maverick 10.9.3 because someone said that had worked for them (I had been operating on 10.6.8). I love Maverick, but itunes still has the same problem!! Only now I can't uninstall it to try a re-install because it says it "itunes cannot be modified or deleted because it's required by OS X". When I try to re-install anyway it says there's a newer version already installed and won't go forward.


I tried running disk utility, and saw itunes did need a permission repair, so I clicked repair, but I'm not sure anything even happened. It just ran and ran and then stopped running. I did that about 10 times but itunes still won't open. It just bounces, opens for a second, and crashes again. Mocking me.


Please help! What have I not done yet? Or what am I doing wrong? Or how can I delete itunes and run again?


Would running it Safe Mode do anything?


Thanks 😁

MacBook Pro, OS X Mavericks (10.9.3), itunes

Posted on May 16, 2014 7:50 PM

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updated itunes 11.2 crashes after opening

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