bluetooth can find samsung sound bar but cannot keep the contact iPhone works well with s sound bar

same problem with brand new MBP and samsung sound bar. iphone connects fine. Quite a bummer

Okay just figured out the problem, create a new administrator user, just place test for all info, including password and hint, then goto login options make sure fast user switching is enabled, then create user, skip the iCloud sign in and goto bluetooth settings on the new user and try and pair, it should work, then you can return to your original user, and the bar will show up and work flawlessly

Hi everyone,

i too was having this same issue but now i see it is fixed. It seems there was a bluetooth issue with OS X that i also noticed as airdrop was not functioning, not that OS X Yosemite 10.10.3 has been released my sound bar and other non compatible bluetooth functions are working properly! i am using a mid 2011 macbook air and will test my 2011 iMac later.

Please go to samsung support website for those particular soundbar. Please Upgrade the Firmware. I own Samsung Soundbar HW-H551. Macbook Pro Mid 2015 before have BT connect disconnect problem. After Upgrade to latest firmware ver. 1007.5 ..Now all working .. 🙂

Hi everybody,

I had the same problem with the soundbar J-series 6000 and now fixed.

I spoke with the customer chat service on samsung website which said me to :

- unplug then re-plug power outlet from the sound bar.

In my case it worked. Hope it will help you. Regards

I can confirm, that an update of the newest firmware of my samsung soundbar HW-H550 via USB stick solved the problem. Just make sure, that you have the right two update files (.ROM and .SSP) for your right soundbar model from the samsung support page and install them one after the other, not both at the same time! Then plug the USB into your soundbar and switch to the USB source, simple as that. There is an "How-to" manual PDF aswell, if you are not sure how to update. Now I can connect my Macbook with no problems.

@micasa8 can you explain if you need to format the usb stick in some kind of format ?

I'm putting just one file on the usb, plug it in my Samsung Soundbar HW-H750, power on, selecting USB for input and i get "NO FILE" message.

What do i miss ?