Anybody else have this DiskWarrior 4.4 issue in Mavericks 10.9.3?

I just installed Mavericks 10.9.3 a few days ago. I purchased DiskWarrior 4.4 not long ago to use with 10.9.2, and DW worked fine. Last night I tried to load DW into my Mac Mini with the new 10.9.3 installed and DW came up as a blank UntitledDVD.fpbf on my desktop. Alsoft sent me instructions to make a dupe iso of the disk using my old G5 iMac (where DW loads just fine), and we have been getting very snotty back and forth over this. My question is, why does the DW disk open normally on my old G5 iMac and not my new Mini? Does any of this suggest the disk is damaged? No other disk anywhere in my library has a problem with my Mini but the DW disk does, which as I stated worked correctly with 10.9.2 but now is a blank DVD in 10.9.3. I am convinced it has something to do with the new Mavericks and the Alsoft tech insists it doesn't. Anyone?


Message was edited by: dirk bill

Mac mini, OS X Mavericks (10.9.3)

Posted on May 19, 2014 11:21 AM

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24 replies

Jul 10, 2014 11:32 AM in response to dirk bill

I have this same problem. The DiskWarrior DVD is not recognized in my iMac running 10.9.4. It shows up as a blank disk. Also, it will not boot the computer. Seems very strange. The same DVD is recognized in a laptop running Snow Leopard.


The Alsoft (publisher of DiskWarrior) tech suggested making a copy of the DVD. I cannot imagine how it will fix the problem. I have not had a chance to try it just yet.

Jul 10, 2014 12:02 PM in response to scott997

This will sound a little drastic. But I was able to fix that issue. I sent emails and telephoned the Alsoft support desk in Texas. I read them two error codes i was getting when DW wouldn't recognize a disk I tried to repair.


They said the error codes indicated a UNIX problem at the root level of my HD. I was running DW from a remote HD linked via USB-3. The only solution they said was to wipe the HD (on the computer) clean and re-install a fresh OS. There goes the better part of a day.


But I did it and all is well. My iMac doesn't have a DVD slot, so I cannot boot from it. Alsoft told me the program can now simply be moved from the original DVD to any other hard drive by just dragging and dropping the DW icon. But that moved program must be placed in your Application folder or it won't work. i don't know if this would work with version earlier than 4.4.


Another thing I learned along the way. DW isn't really necessary with the latest Mac OS. Mavericks does its on file optimization automatically. At this point I don't use DW at all. Why. It only replicates a feature on the OS and makes hard drives work real hard and wear out sooner. Think about it. If you run DW once a week, that amounts to many millions of read & write accesses on your drive for nothing. Anyway, that is my view on the matter. Go simple. Live longer. Save money.🙂

Aug 25, 2014 8:39 AM in response to scott997

I discovered later that the tech who wanted me to duplicate the disc was "just trying to save me the $20 it costs to replace the disk" even though he didn't say that in the first place; his previous reply came off as if he was telling me something that was required and to "report back the results," and I found his entire tone offensive and condescending. But he's probably better with objects and not people; I know a lot of excellent musicians who are like that. So, in essence, my DW disk somehow went bad between OS versions 10.9.2 and 10.9.3 and it will cost me $20 to replace the disk and find that out. Assuming the new disk works. I will eventually get around to that and if it turns out the disk went bad for some reason, I will let everyone know, those who care.

I can only say thank you to everyone who tried to help.

And as far as using DW, I have only used it in extreme cases to try and recover/repair drives that are acting weird. Using it as a regular form of "maintenance," yes, I agree, that is mostly pointless wear and tear on your startup drive. In this case, I was going to use it to try and determine what was wrong with an external Fantom drive that was acting up, but the disk wouldn't even appear as anything but a blank DVD anyway. And the annoying Fantom, after being off for several months, started working when I booted it up, and ran long enough for me to recover the files that were on it. Then eventually it quit again, so I'm thinking it's a hardware I/O problem that Disk Warrior wouldn't be able to help with anyway.

Nov 3, 2014 3:16 PM in response to Kurt Lang

Further DW 4.4 problems under Yosemite.


Regardless if I boot from a thumb drive containing DW, or the Rev. 1109 DVD on a mid 2011 iMac, the window pane for Scan/Rebuild only shows access to the DiskWarrior DVD and not the hard drive. Whilst the iMac is under AppleCare until June 2015, Apple Support do not recognize this as a problem with the hard drive and won't replace despite other problems including typing in email form self erasing, difficulty getting type in forum response boxes etc.


Any suggestions please wizards?

Dec 14, 2014 7:14 PM in response to dirk bill

Are you saying that you are trying to boot up with the DW disk? As far as I know, Alsoft hasn't really supported booting from their disks for some time and successfully booting is not reliable; at the time, they suggested that DW be installed in the Utilities folder on a bootable clone of your system. Boot from that clone and run DW on your internal from there - I actually just now did that on my iMac running 10.9.5.

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Anybody else have this DiskWarrior 4.4 issue in Mavericks 10.9.3?

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