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32gb ram not working

Is it possible to have a current (late 2013, version 14,2) iMac work stably with 32GB of RAM?


I think not, after reading for over an hr, the many complaints and posts on a multiplicity of forums. I, myself have spent about 8 hrs trying this, and so far the conclusions (subject to change based on new info, of course) are:

  • the new iMac's seem to work well with most DDR3 SO-DIMMS, that are specced for 1600MHz and timing of 11-11-11
  • both 1.5V and 1.35V ram works ok
  • BUT do not use the full 32GB storage, even though that is what Apple advertises as max allowed


I, and others, have found for example that if you have 4x 8GB memory sticks, ANY 3 will work, but if you add the 4th then the iMac will seemingly randomly reboot. This can happen within a couple of hrs, and it doesn't matter if the Mac is stressed or idle, or even asleep.


What I find most dissapointing is that Apple has never, to my knowledge, admitted this problem, nor stated that they are working on a fix.


I have now put my iMac back to 24GB, using 2x 8GB and 2x 4GB memory sticks.


I know that people are unlikely to post that something IS working, but if anyone has an iMac 14,2 working on 32GB ram for over 48hrs without rebooting, I would love to hear from you.


Meanwhile I suggest, save yourself the headache and cost of trying to max out the ram, and risk loss of work by the reboots!


And have a nice day!


Paul

iMac (27-inch, Late 2013), OS X Mavericks (10.9.1), iMac AppStore login fails, MBP ok

Posted on May 21, 2014 3:13 PM

Reply
50 replies

May 22, 2014 5:04 AM in response to RemekTek

Anything other than Crucial, OWC or Apple supplied ram is unreliable in my opinion. G Skill, Kingston and Corsair are among the bargain basement brands that cause kernel panics, I wouldn't use them. Since you also had problems with the Apple supplied ram I do t understand why you haven't taken your machine in for service? There are plenty of folks successfully using 32gb of ram on a Kate 2013 but they're nit going to post because they're not having problems. Was the 32gb of Hynix ram shipped with the computer or installed by a reseller?

May 22, 2014 5:08 AM in response to JP Hansen

JP Hansen wrote:


No.. I have kernel panics daily.. I have tried LOTS of solutions.. Nothing works.. It's Usually when doing video work or Illustrator work.. And it's the same kernel panic error everytime.. 😕


But now I got 3X8GB Kingston and 1X4GB Apple preinstalled RAM - will see how it works for the next 48 hours..

If that fails, let us know, and try 2x8GB + 2x4GB in alternative slots. See if that works.


(I am really disgusted that Apple doesn't admit this, and fix iit. It has to be either a Mavericks or an NVRAM issue).


Also, you might try creating a virtual disc of say 2GB to reduce the available ram. Just a desperate thought. LOL

May 22, 2014 5:17 AM in response to SeaPapp

Mike Sombrio wrote:


Anything other than Crucial, OWC or Apple supplied ram is unreliable in my opinion. G Skill, Kingston and Corsair are among the bargain basement brands that cause kernel panics, I wouldn't use them. Since you also had problems with the Apple supplied ram I do t understand why you haven't taken your machine in for service? There are plenty of folks successfully using 32gb of ram on a Kate 2013 but they're nit going to post because they're not having problems. Was the 32gb of Hynix ram shipped with the computer or installed by a reseller?

Well I looked on Crucial's forum and there are plenty of people that can't get 32GB to work.


Both GSKILL and Corsair state that their ram has been certified by Apple's labs, so I don't know what data you base your criticism on?

May 22, 2014 6:55 AM in response to RemekTek

Do as you will. My "data" is based on post after post here from people who have had panics related to bargain basement ram. Of course they say that their ram is certified, what would you expect them to say? The fact is that these brands commonly label ram as one thing when in fact it's only close to that. PC's are much more forgiving with loosely spec'd ram but macs require that ram be the EXACT spec.

Again you fail to mention why you don't involve Apple with your in warranty Mac? Part of what you laud for us warranty.....you should use it. But like I said....do as you will.

May 22, 2014 7:58 AM in response to RemekTek

Well I looked on Crucial's forum and there are plenty of people that can't get 32GB to work.


As far back as 2010, there was a problem with maxing out the RAM with third party RAM - unless it was OEM RAM, you could not max it out without problems. That is the reason why mine has 12 GB of OWC RAM (out of a max of 16). See a couple of the very lengthy threads here:


https://discussions.apple.com/thread/2588800


https://discussions.apple.com/thread/2567907


And, as Macs have been known to be extremely sensitive and finicky with just the exact type of RAM, I certainly would not use Kingston, nor any other brands really except OWC (macsales.com) or Crucial - personally I prefer OWC since they actually test the RAM themselves and guarantee it to work with a lifetime warranty.


Both GSKILL and Corsair state that their ram has been certified by Apple's labs, so I don't know what data you base your criticism on?


The data is in about 10 years of posts such as this one on these forums.

May 22, 2014 9:10 AM in response to RemekTek

RemekTek wrote:

Well I looked on Crucial's forum and there are plenty of people that can't get 32GB to work.


Both GSKILL and Corsair state that their ram has been certified by Apple's labs, so I don't know what data you base your criticism on?

It is not relevant that Corsair think that their Ram is 'Certified by Apple' (I assume that other than the marketing puff they offer no proof of this 'certification')


I know of no 'Apple Certification' program.

May 22, 2014 9:51 AM in response to babowa

babowa wrote:


Well I looked on Crucial's forum and there are plenty of people that can't get 32GB to work.


And, as Macs have been known to be extremely sensitive and finicky with just the exact type of RAM, I certainly would not use Kingston, nor any other brands really except OWC (macsales.com) or Crucial - personally I prefer OWC since they actually test the RAM themselves and guarantee it to work with a lifetime warranty.

Same here, I recommend OWC but if you have no way of buying from OWC then Crucial is the second and inferior choice. I recommend NO other brands.

May 22, 2014 1:37 PM in response to RemekTek

Like I said in the very begining Crucial or Other world computing ram are the only 2 that seem to work consistantly others are considered to be Bargin Basement and will cause problems. I suggest you go to either of the sites that I furnished and you will find your answer there on either site. Many of the answers you get may be misleading so this is why you must get your information from the manufactures of the ram and not from area's that are for the most part quessing at the correct answer. 95% of problems are from cheap or incompatible ram, I hate to tell you this but is a fact.

Cheers, I suggest you go back and read the instructions I gave in my previous post, Steer clear of all ram that is not top of the line the others will cause you problems.

May 22, 2014 3:18 PM in response to RemekTek

Well, this thread seems to have deterriorated at a rapid rate, indeed. It has become almost a sounding board with people chanting Crucial, OWC and Apple. They say that repetition is a vice, repetition is a vice. 🙂


So come on people, loosen up. So far I hadn't seen a single post here of anyone claiming to actually running 32GB themselves, successfully. All I hear is reruns of the mantra of slagging off everyone except what they like. Please no more repeats, ok?


I have seen countless posts of problems with people trying to run 32GB, including with Apple supplied ram, and Crucial. I can't seem to get through with this statement, and I don't know why. Selective reading perhaps.


I also think it insults one's intelligence to suggest that reputable and large memory vendors, such as Corsair, would both sell ram labelled as MAC RAM, and make claims of tested compatibility, if they knew that their product would not work. They woul loose both money and reputation with a barrage of returns if that was the case!


Anyway, I repeat my personal request that I would love to hear from people that ACTUALLY run 32GB THEMSELVES, successfully. And I ask for no repetitious "advice".


And just by the way, I have over 30yrs IT experience, including IBM (hardware design and software product management) as well as running my own IT company for over 10 yrs. So perhaps I am not a complete idiot. I have an open mind and that is what I ask of anyone replying - that's all.


Have a great day, folks.

May 22, 2014 3:37 PM in response to RemekTek

I have seen countless posts of problems with people trying to run 32GB



So have I; that is why I posted the links to the problems with running the max third party RAM in the 2010 machines and why I would not recommend Crucial as my first choice at the moment. My theory is that it may be a similar problem as the one which plagued those mid 2010/early 2011 machines. Having read all of those posts, I would not use 32 GB of any brand at the moment either and play it safe with 24 GB max - if there is a problem, it will be fixed as was the last one. Using known and proven to be compatible RAM helps with the troubleshooting (rather than muddying the waters, as it were, with cheap/different brands RAM which is not proven as to reliability.


And, with that, I am done here as I am not running with 32 GB of RAM.

32gb ram not working

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