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MacBook Air Mid 2014 but shows Mid 2013

I just received my MacBook Air yesterday, the latest 1.4GHz i5 processor, customized to 8GB ram, and after setting it up and installing/updating everything i need (took me whole night to that), I looked into "About This Mac" and it says there "Mid 2013", everything else in System Report is as per the latest model. I checked the box before I opened, and everything is also as per specification, but I would assume it should say "Mid 2014".


I'm on the phone with Apple Support as I type, earlier was on the online support chat, and they were as baffled how did this happen. They even offered a replacement but I will need to send it back. Now that I am on the phone with them, the only explanation they gave me is that, ALL the new MacBook Air's says "Mid 2013", that indicates hardware date, despite them being "new". And assured me there's no issue with it.


I argued that depreciates the value of the MacBook Air almost immediately, and I felt cheated buying a 2014 model but instead I got 2013 hardware! And since I have been on hold for 20 minutes at least, while they check. A senior advisor came on and explained, that as there were no major changes in the MacBook Air, it is still Mid 2013 model BUT the specifications are 2014.


Based on that explanation, I assume EVERY MacBook Air with the 1.4GHz processor that was released this year, should say Mid 2013. BUT if there is even one that says 2014, I believe every owner would want one. And I stressed to the support personnel that if at any time I find one that says 2014, I will refer back to this case and demand for a replacement.


So if other owners would just post your "About This Mac" and verify this explanation, for the benefit of everyone.User uploaded file

MacBook Air, OS X Mavericks (10.9.3)

Posted on May 22, 2014 7:40 PM

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86 replies

Jul 7, 2014 12:45 AM in response to Lip Seng

Since this thread started 22 May 2014, it would be easy to assume

you were still beating the same drum about the MB/Air you had then.

And if so, the 14 days return grace would be over by now.


The premise that one buys a customized model (not built to order, though)

and expects the chassis and firmware to be current to the trimester/year

we're now living it, is almost laughable. You can buy an official refurb direct

from Apple and find it has the correct nomenclature as well, even if custom.


However the build series (mid 2014, when it arrives) should still handle the

next major step (upgrade) in Mac OS X since they have been tested already

and those who signed up to test beta need to have fairly recent hardware.


So I wouldn't lean too heavily on the crutch of that argument where Franzzzz

states he/she supports what Grahas said in one of his/her posts, about the

hardware (& compared pc hardware, etc) as a valid point overall; the actual

matter varies a little. When a major hardware upgrade occurs in the MB/Pro

or MB/Air, then there would be a greater likelihood of larger differences.


But you can read the specs in http://mactracker.ca & also http://everymac.com

to compare the build series model identifier and other statistical specification

of these models. The best you could do is get the slightly older model at a

good discount, or hold off and get a refurbished one, or education discount.


You may even be able to place an order in advance of a major release of

a new upgrade model, so as to be able to first get one when the Store does.

A friend of mine in Anchorage got his MacBook Pro direct from China a few

days before the Apple Store got their stock, via pre-order of new model.


Used to be, the resellers would not know when the newest model would be

in their store; so one day they'd have a pile of old-new-stock on sale, and

a new batch of Apple product in the display cases. And some open stock.

This happens more with Specialist and authorized resellers, than Apple

Store official retail locations. They know in advance to not have extra stock

of old product on hand, when an all-new product will roll out.


Looking back, I don't see as there was a real problem with the date of this

product, and the details have been known (published, online) since April '14.


Good luck & happy computing! 🙂

Jul 7, 2014 1:09 AM in response to Lip Seng

Over the various years of production, models, and series, several times

the designation (early/mid/late year) did not follow; and skipped to an

all-new build model of different identifiers.


So that's how if you go to a car dealer and say you want a new edsel

and can't tell one front grill from another, any new car is new to you.

They will all depreciate nearly as fast, no matter suggested book value.


However I can understand the angle of your point of view.


There are times, however, when the older model was a

desired product since the new one left someone's work

in progress, in an abandoned status. Or ones investment

into significant project software would find no support in

a newer computer configuration, of hardware & software.


That's why some of us have older hardware to run that old great

software in standalone situations where newest toys don't matter.


Take care..! 😐

Jul 9, 2014 5:54 PM in response to Lip Seng

I did not realize this was a widespread issue until visiting this forum. I purchased a customized MBA i5 1.4Ghz w/ 8GB of RAM from Apple online a few weeks ago only to see the "Mid 2013" designation after log on. My wife purchased her MBA in June '13 and having this new unit, a year newer, with the same date designation is just completely unacceptable in my opinion. After immediately contacting Apple, I was advised that I did have the newest MBA. I left the issue alone after learning that I had the newest hardware within the MBA. I visited the Apple store here in my area this afternoon and saw nothing but "Early 2014" MBAirs on display. This prompted me to contact Apple again this evening upon returning home. I explained the situation to the reps again and was told that because my unit was "Customized", it had the old model designation. I then asked if the 2015 MBAirs would have the 2014 designation and that threw the agent for a loop. Long story short, I explained my disappointment in the model name and stated that it would impact resale value in the future as the average buyer would be expecting a MBA with the "2014" designation. It would really make selling this unit a bit more difficult as I generally like to upgrade my systems every 2-3 years. Even though I am past my 14 day return window, Apple granted me an exception and allowed me to send the laptop back for a full refund. It will be packed up and shipped out tomorrow. That's great customer service from Apple! I plan to give Apple a few months to sort this issue out and probably make a purchase later in the year.

Jul 15, 2014 11:23 PM in response to Lip Seng

Same problem here. I ordered a Macbook Air 11" with 8GB ram and when checking the About this Mac, saw it said mid 2013. I had deliberately waited to purchase the MBA so I could get the latest model, so frustrating! What's even more frustrating is being on the phone with customer service for over 45 minutes, getting bounced to 3 different people, the first two really did not seem to know anything and the third, I'm not so sure as by that time, I was a bit frustrated and just didn't really want to discuss it anymore. The first person told me whatever was on the shelf in the warehouse was what gets shipped, so if the older models was still on the shelf, that's what they shipped. I thought that was a really bad answer, so she transferred me to a tech support person who could better answer my questions about what was in the 2013 vs. 2014 model. Second person still didn't know what the difference between the two was, so he was looking for specs while I'm on hold, then I found all these posting on the forums and when he got back to me, I told him it appears to be a common issue for a number of people. He couldn't help me, so he sent me to a senior advisor, and in the end, none of them could let me know if it's possible for me to just do an even exchange on the one I got for another one and guarantee I get it with 2014 as the model. They told me to just return it. t agree with some others about the resale value concern. I own a Macbook Pro, 2 iPads, an iPhone and an iPod and every time I bought a new product, I sold my old one to offset costs. I checked eBay and the mid-2013 models could be found cheaper than the 2014 model. I did look at the specs on my MBA and see that the hardware appears to be the 2014 model with 1.4 GHz, and the senior advisor also told me the wifi card was a better card (802.11ac) , but running the serial number on their support site shows also Mid 2013 as the model. I'm a bit disappointed in this experience overall, wasting so much time on the phone and worrying about whether or not I got the right hardware and model, having to dig into this, and also googling the forums, etc. I just expected better from Apple, especially when it's over $1,000 we're talking about.

Jul 17, 2014 10:09 AM in response to IMDLINK

I just wanted to provide an update on my initial post. I did return the MBAir which listed "Mid 2013". I ordered a new MBAir directly from the Apple Store, configured to the same specs 1.4Ghz Intel, 8GB RAM, 256GB SSD and received it today. It lists as "Early 2014". I decided to take another chance and try again and this one came out right. Apple is making strides in correcting this issue.

Jul 17, 2014 1:32 PM in response to IMDLINK

As the earlier model number or sales number (ending in A) is exhausted,

the next model number or sales number (whichever it is, I stated it before)

ending with a B, is going to be the one most people would get.


They need not change a thing at that point, as the inventory stream and

flow of product (essentially nearly identical in spec) would be Early 2014

by default. The lack of knowledge of how this long-standing system works

is amazing, in that some see a defect in nomenclature where none exists!


Good luck & happy computing! 🙂

Jul 17, 2014 1:56 PM in response to K Shaffer

To some, such as myself, "nomenclature" matters. If I want the laptop to say "2014", that is what I want. When it comes to resale value, as stated initially, having a unit labeled incorrectly will pose an issue to some buyers. I do not want that, thus my reason for trying again. Im sure there are many others out there who would side with me on this. Your informational post however is greatly appreciated.

Jul 17, 2014 3:17 PM in response to IMDLINK

Siding one way or another, does not change historical precedent or records of the same.


We're not about re-writing history for some other interests here; the facts remain over

several decades of use, published where (apparently) the modern consumerist buyer is

disinterested in researching detailed information that is not purely for pleasure or profit.


Of the 250 Macs I've owned (several obtained needing repair, troubleshooting, parts)

for fun and not profit, my experience with computers comes from the hardware repair

and installation (+troubleshooting) software across several generations of product.

So I as an interested party, have a love of learning not tethered to the Cloud as mine

predates the laziness awarded to those who arrived later in the technical era of life.


The patterns of how specifications and model numbers have varied over some time have

changed a little, but variations among the models within a series of build designs do not

change that much. Sometimes, a faster bus. A slightly faster CPU, or a minor tweak in

the design of the chassis where it was done nearly mid-stream in a build series.


Most of these issues surrounding posts in at least two threads on the same topic, arrive

at a believe a problem exists when all the reality really is, involved one of several minor

changes in the greater build design model. There aren't any 'year-specific' model builds.

There are Early/Mid/Late. And the Early usually means the prior year date, until the date

of the Mid series. Then the first (Early) series has a conclusion, which makes next or Mid

series (usually both dates in the Mid are of the same year, not always) valid. Until there

is an end to the Early, there is no Mid. Sometimes a major revision presses the scheme

to evolve a new series, so that model build group is superseded by a newer one. That

one would start with an Early, though it may also be of the Previous Year date.


This is how it works. Some automobile makers have a number plate you can read, not

just a bar coded sticker and a VIN, where you see the Month/Year of the build. This

does make a difference in parts and certain service manuals. Same with Early 2014 vs

Late 2013; to those who know the technical issues, where a revision resulted in a change

of process, procedure, design, or other specification configuration, or service process.

The overall information, like in a scientific process, has certain words and meanings, so

if that is lost on a non-technical audience, you are stuck with comparing a January 2003

Chevy Impala with an October 2004. A brochure may suggest the newer one has special

features, not touted in the older one, maybe a new color of paint. A newer MRSP? Maybe.


So the argument on the basis of previously published patterns of knowledge in a database

referenced by hobbyists, professional product users, and some laypersons alike, is null...

And there could be even more than that involved. But generally is isn't that complex. LOL!


I want a new pair of shoes and I go to the megacomplex of shoes, get a box that looks like

it has the display pair inside it, my size numbers match those on the box, and I take it home.

Should I wear them a month or maybe a year, then think they weren't "new enough" after I

find a tiny sticker inside the box, or the green anti-fungal agent packet, with a date on it?


Almost petty. And that's my opinion based on a few decades of detailed observation. If you

want it simpler, try that shoe comparison. Criteria for quality varies, your mileage may vary.


Anyway, there is a bit of humor in this to me. I read the small print, first. Always...

That way I get no remorse after a purchase, I then may not even commit to make.


Good luck & happy computing! 🙂

MacBook Air Mid 2014 but shows Mid 2013

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