Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

MacBook Air Mid 2014 but shows Mid 2013

I just received my MacBook Air yesterday, the latest 1.4GHz i5 processor, customized to 8GB ram, and after setting it up and installing/updating everything i need (took me whole night to that), I looked into "About This Mac" and it says there "Mid 2013", everything else in System Report is as per the latest model. I checked the box before I opened, and everything is also as per specification, but I would assume it should say "Mid 2014".


I'm on the phone with Apple Support as I type, earlier was on the online support chat, and they were as baffled how did this happen. They even offered a replacement but I will need to send it back. Now that I am on the phone with them, the only explanation they gave me is that, ALL the new MacBook Air's says "Mid 2013", that indicates hardware date, despite them being "new". And assured me there's no issue with it.


I argued that depreciates the value of the MacBook Air almost immediately, and I felt cheated buying a 2014 model but instead I got 2013 hardware! And since I have been on hold for 20 minutes at least, while they check. A senior advisor came on and explained, that as there were no major changes in the MacBook Air, it is still Mid 2013 model BUT the specifications are 2014.


Based on that explanation, I assume EVERY MacBook Air with the 1.4GHz processor that was released this year, should say Mid 2013. BUT if there is even one that says 2014, I believe every owner would want one. And I stressed to the support personnel that if at any time I find one that says 2014, I will refer back to this case and demand for a replacement.


So if other owners would just post your "About This Mac" and verify this explanation, for the benefit of everyone.User uploaded file

MacBook Air, OS X Mavericks (10.9.3)

Posted on May 22, 2014 7:40 PM

Reply
86 replies

Jul 18, 2014 2:00 AM in response to IMDLINK

Yes.

Suggest you catch up on a decade+ worth of published

info on the subject, to have an idea where you stand in

an opinion based on emotion, not established methods.


Would you call all those unfortunates who did not read

up on how things have been working, whiners? How

does that fit the emotional 'reaction trigger' button?


Do you have an awareness of the food chain, or is that

too based on a feel-good-only and faith-based premise?


How about GMOs and fracked well water? Any clues?

It's all the same, read what you want of it, to limit facts.


Glad to hear some of you had a recourse & a way to

work around the results of distracted buying, btw.


There is nothing wrong with the product line - or - specs.


LOL!! Good luck with all that... 😝

Jul 18, 2014 7:11 AM in response to Lip Seng

Like the other guys I bought one last month and received the mid 2013 i7 8g instead of expecting a "2014" model. Its nonexistent because they only upgraded the base model which is the i5 1.4 but if you get the configured ones you'll get the mid 2013.Simple as that.


Now I had 2 options,get a refund or get something up to 70dollars online free of charge(sort of appeasement). I opted for the latter with a USB Superdrive.


It was misleading for Apple NOT to clearly state what they are selling. They should at least give you a warning so FOR ALL FOLKS out there who will buy an i7 or probably a configured unit please BE AWARE.

Jul 18, 2014 4:45 PM in response to KyuTSA

Hi KyuTSA,


However people also get a "Mid 2013" on i5 1.4ghz, 4Ghz Standard model. So the argument of the customized models having this issue falls off.



Hi K Shaffer,


I didnt read your long previous post. But as I see it and to again reiterate to everyone, as a professional advice I got from someone I knew, to AVOID any technical DISCUSSIONS/PROVING/DEFENDING/etc, we should be getting what we ordered. And that is a 2014 Model. I also want to suggest that most non-technical people dont want to research/read a few articles or educate themselves to convince that everything is all right, maybe because they have no time (like me, although I researched hard enough to conclude that no knowledge will ever suffice my dissatisfaction). And EVEN if they did, they wont get that calm assuring feeling unless they are really an educated professional or techy.


Bottomline: Give me what I ordered and we will all be happy. Give me NOT the one I ordered, then we'll have to sit down and discuss everything and prove to me why is this okay and will work. In technical, economical, financial, whatever perspective. (Which is very stressful and unfulfilling as a non techy perosn).

Jul 21, 2014 1:43 PM in response to franzzzzz

Hi again! Im sorry i haven't been able to post here for a while (because i was on a 2 week vacation), but now I'm back.


Once again Broadwell got delayed BUT according to leaks a new line of MBAs got in production TODAY (21 July 2014) and more info about them is that they are about to receive a COMPLETE new re-design and with Broadwell.

But let's head back to the ''Apple scams customers on 2013 models as the consumers think Apple has told them that it is 2014 models''(which is far from true)

Mid-2012 Apple released the new ''MacBook Pro with retina'' computer and it DID receive a smaller upgrade (just like this years MBA) early 2013 but with no big news on it or components, and the major upgrade didn't take place until 1.4 (1 year and 4 months) later. So if I am correct a new line of MBAs should get released by the October Event

Keep cool 😎

Aug 23, 2015 1:36 PM in response to GB777

Did anyone reach a conclusion on this?


I'm looking at selling my MacBook Air 11" 1.4ghz 8gb Ram 256SSD to upgrade to a newer MacBook and I've just noted it stated mid-2013.


I spent an hour on the phone to Apple Support, being passed around 3 support techs to be told my MacBook is based on a 2013 logic board which is identical to the early 2014 logic board. Of course, I wasn't happy with this as I'd purchased the Macbook at a point where it should state early-2014. I'm now waiting for customer relations to call me back but I fear i'm not going to get anywhere!


Does this not breach the Sales of Goods act 1979? It will no doubt lead to queries. Any thoughts would be appreciated.

Aug 24, 2015 2:18 AM in response to Anthony Sherwin

If you can determine the serial number of a product before you buy it

or have time after you actually purchase the item, then use a serial

number lookup service (that tells the exact hardware build model data

and specification) you would have options; to return the product if it

was not of the desired build year specification, or if there really was

no difference in the hardware as such yet still is a new build, not old

stock... Some model series dates show just that: the series start.


In your instance, the product is not as removed from the original post

title, where an alleged Mid-2014 appeared to be a Mid-2013 instead.


The sealed boxes have serial numbers on them, so if you can get your

hands on the new-in-carton product, use your smart device and search

the serial number lookup services to see which one offers exact details.


Some have changed what they offer, to less detail in the exact location

date, time, month; or in some configuration hardware details. In some

cases, there may be a reluctance for those who know, to offer this info.

When ordering online however, you cannot ask Apple (online store) of

the exact serial number of a product and expect to learn it, so as to do

a search, & for good reason because some may exploit that information.


So it is possible an Apple online sales expert cannot be able to tell you

certain bits of specific information (as I've asked, about item I bought)

yet you could learn of these details if you have your hands on the new

item in its box, where numbers are in evidence. Be prepared to take an

item back when possible, easier if you buy from Apple directly and not

an authorized reseller who has their own in-house rules on return policy.


{And there is the Apple Legal site, where differences of opinion on those

matters often are spelled out. Part of your situation will vary somewhat

depending on your region or country residence + where you bought it.}


This is another lengthy post... on a specific parts of the topic in question.


In any event...

Good luck & happy computing! 🙂

Aug 31, 2015 6:28 PM in response to K Shaffer

Actually this is not an issue with it being old stock but miss manufactured. It is a known issue by Apple as confirmed by multiple customer service calls.


There were laptops that had specs that were not available in Mid - 2013 being labeled a such. The specs were only available in Early 2013


Essentially the logic boards were stamped incorrectly

Sep 1, 2015 2:30 AM in response to grahas

There is a possibility (like most, in manufacturing) that some inventory of partially

assembled motherboard stock, may have been set aside for use in custom orders.

Usually that may not indicate any assigned firmware serial number at that point.


However the hardware does get numbers physically assigned to the boards. The

chip(s) to identify the hardware get that information at some point in manufacture,

so the final configuration is seen by an operating system; yet those may be flashed.


At this point in time, the inside information from the supplier of those parts is not

something we'd have access to; and if we did, would be unable to share it here.


While there are mysteries in the machine; not all may be considered as ghosts...! 🙂

MacBook Air Mid 2014 but shows Mid 2013

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.