MacBook Pro 13' Retina Late 2013 Trackpad, EFI and Boot ROM Version issue?

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MacBook Pro 13' Retina Late 2013 Trackpad, EFI and Boot ROM Version issue?

Hello Everyone,

This is my first question on Apple communities, since I am fairly new to Mac OS

So I have purchased a MacBook Pro 13' Retina late 2013 a couple of weeks ago, and I noticed that there is a little bit of lagging in the Trackpad and keyboard, like if I leave the laptop for about 5 or more seconds, and come back to swipe up or down the Trackpad doesn't respond right away, I mean it lags a little then it works just fine until I leave it again and come back to it later. This is very annoying, and it does happen to the keyboard as well, because if I leave the laptop and come back to press anything in the keyboard, it will not respond right away it will take a second to respond! (I literally do not touch it for about 5 seconds and it does lag after I start using it)

I have contacted Apple, went to the store and exchanged it with a nother one, but unfortunately, same problem exists!

Here is what I noteiced though, When I looked at the Boot ROM version, I noticed that it is different from all the other (same) model MacBook I have tried either at the store or even by researching online.

My ROM and SMC are:

Boot ROM Version: MBP111.0138.B07

SMC Version (system): 2.16f63

Now every single MacBook I have tried has a different ROM version and even SMC version. For the ROM, I found out that the version is MBP111.0138.B03, and mine is "B07" (the last three degits)

By the way, My Mack is like I said Retina 13' Late 2013, has a 8 GB RAM, and 256 GB SSD, 2.4GHz i5.

Again I have tried the same exact model at the store, and found out that the correct version is installed which is not mine I believe

Can someone please tell me why my ROM version is different, I mean I am running the same OS Apple store computers are running which is 10.9.3

Any help will be highly appreciated!

Thanks

MacBook Pro with Retina display, OS X Mavericks (10.9.3)

Posted on May 25, 2014 8:42 PM

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Answer 1

rromeroo

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May 26, 2014 10:31 PM in response to almargahi

I have the same problem. I have bought a Macbook Pro with the same configuration (256GB SSD, 2.4GHZ i5) and the problem seems to appear constantly. I think that it is a general problem. I am on my fith macbook Pro, one had a problem with the Wifi and the other four had this problem with the trackpad (including the one that I am using right now). The guy from the Apple Store did not know what to do. Is very annoying to have an expensive computer with those kind of problems. If someone know what to do to fix this problem, please help us!

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Answer 2

onrapp

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May 28, 2014 2:24 PM in response to rromeroo

Hello;

I have the same problem and I have bought about one week ago with the same configuration...

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Answer 3

onrapp

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May 28, 2014 2:46 PM in response to almargahi

I checked it and I have same Boot ROM version,running 10.9.3

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Answer 4

rromeroo

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May 28, 2014 3:35 PM in response to almargahi

I was talking to the Apple Support Center and they don´t know what the problem is. They make me do a PRAM and a SMC, that didn´t solve the problem.

Maybe is a problem only for 13 " retina Macbook Pro late 2013, because I also have an Air and it doesn´t have it.

Can someone from Apple give us an answer? I´m waiting for a fix or something, I hope they understand that it is a frustrating problem.

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Answer 5

onrapp

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May 29, 2014 4:18 AM in response to rromeroo

Have you tried Efi update 1.3 ?

http://support.apple.com/kb/DL1704

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Answer 6

rromeroo

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May 29, 2014 9:45 AM in response to onrapp

Yes, but it seems that is already installed because when I try to install, a message appears saying that the software is not supported by my system. Even AppleCare doesn't know what it is, may be an update would fix the problem.

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Answer 7

onrapp

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May 29, 2014 10:18 AM in response to rromeroo

Ok.

What do you think about exchanged it with new one.

Actually that is not a big problem but it is a frustrating.

I think that is hardware ? or software problem?

Hope that is only about software and Apple fix it.

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Answer 8

rromeroo

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May 29, 2014 3:49 PM in response to onrapp

They already have done that. The other one had this same problem so I'm beggining to think that it is a software problem. I hope that Apple fix this. Also, for the moment I hadn't experienced any freeze, only the lag on the trackpad and keyboard.

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Answer 9

almargahi Author

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15 points

May 29, 2014 8:10 PM in response to almargahi

Thank you guys for replying!

Apple Called me back with the Engineers' answer, and they said that my machine has the latest Boot ROM version and firmware, because it came from the factory preinstalled just recently.

But I did not like their answer, so I told them that other machines (same as my model) still have a different version, and I told the senior advisor that if mine has the LATEST version installed, then I want the OLDER version back (

MBP111.0138.B03) not the one I HAVE (

MBP111.0138.B07)

So I will let you guys know if I get an answer, because this is annoying, but it is not a hardware issue, it is software related!

regards

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Answer 10

rromeroo

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May 29, 2014 10:47 PM in response to almargahi

Ok, I hope that they will solve this problem soon! Thanks for your information and keep us informed! If someone is experiencing this, please let us know to see how many people suffer this problem.

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Answer 11

almargahi Author

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May 30, 2014 12:17 PM in response to almargahi

You guys will never believe what they responded with, they suggested some things thinking that I am stupid!

They sent me this Article, they are such idiots!

http://support.apple.com/kb/ts1449

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Answer 12

onrapp

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May 31, 2014 3:33 PM in response to almargahi

Today I have checked at Apple Store in Turkey other 13" retina macbook pro models and you are right Almargahi

all of same Boot ROM Version: MBP111.0138.B03

Why ours have different Boot ROM version (MBP111.0138.B07)...What is the meaning of it?

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Answer 13

rromeroo

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May 31, 2014 4:50 PM in response to onrapp

I've done the same and they all are B03, none has the B07 so I might think that is this version of Boot Rom that is causing the problem. I have to say that if you look at the console, there's the log ¨The USB trackpad and keyboard... wake issue...¨, but I don't think that the problem comes from there because in the B03 version, the same log appears and there's no lag. I hope Apple fix it soon because is no funny to have this lag on a brand new $1500 computer.

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Answer 14

tnoker

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Jun 1, 2014 6:08 AM in response to almargahi

I have the same problem, my boot ROM version is B07.

My Mac is Retina 13' late 2013, has a 16 GB RAM and 256 GB, 2.6 GHz i5.

I bought it 4 weeks ago.

I hope Apple fix this, it's my first mac and I'm very disappointed 😟

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Answer 15

tnoker

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Jun 1, 2014 7:35 AM in response to tnoker

In logs I can see "kernel[0]: The USB device Apple Internal Keyboard / Trackpad (Port 5 of Hub at 0x14000000) may have caused a wake by issuing a remote wakeup (2)" when move the trackpad if it was stopped around 5 seconds, but if I have a usb mouse or usb memory connected this don't happen and works fine.

guys, could you try that??

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