My devices have been hacked. What do I do?

i was using my ipad a short while ago when suddenly it locked itself, and was askiwhich I'd never previously set up. I went to check my phone and there was a message on the screen (it's still there) saying that my device(s) had been hacked by 'Oleg Pliss' and he/she/they demanded $100 USD/EUR (sent by paypal to ****) to return them to me.


I have no idea how this has happened. I am not aware of having been exposed to malware or anything else, although i did recently purchase some new apps - perhaps one of these has something to do with it? I don't know. I am not sure what avenue has been used to reach my devices - I'm about to use my husband's laptop to check through some of my accounts (gmail, etc) and see if there is any clue there.


Has this happened to anyone else? What can or should I do? Many thanks

<Email Edited by Host>

iPhone 5

Posted on May 26, 2014 4:57 AM

Reply
456 replies

Jun 9, 2014 9:11 PM in response to marumurak

So if you sign a contract with a copyright holder, say me, to sell my goods, and I include a confidentiality clause in the contract, and Apple, Adobe, Microsoft and others do the same, this is proof in Australia that they are "milking things." Weird justice system y'all have down there.


But none of them have to justify their pricing. Why should they?


And your government officially recommending violating copyrights to solve the problem?


What a country.

Jun 9, 2014 9:28 PM in response to veritylikestea

I am not going to do your research for you. If you want to know more about it you can do that yourself. I did not complain there was a confidentiality clause, I merely said the companies were hiding behind it so as to justify their prices. You will note that all of the companies are still selling down here so they cannot be too upset by the govenrment suggesting geo-blocking (I think its a great solution and shows what forward thinkers we are).


You will also note that Adobe and Microsoft are charging for their own software which is a download i.e. there are no costs involved other than taxes which can be no more than the GST which is 10%. In their case the copyright holder is the company itself so there is no difference in any country.

Jun 9, 2014 9:31 PM in response to marumurak

I'm not concerned about it so I won't do any research. But if Apple violates confidentiality agreements with me then I will be concerned. It isn't hiding, it is honoring their contracts. But apparently honoring contracts and copyrights aren't concepts that are understood in Australia. But knowing your history I understand and I can see how you would think violating copyrights is forward thinking. What's next for you, piracy of ships?

Jun 9, 2014 9:48 PM in response to deggie

You will note that I have not suggested Apple or any other company has violated a confidentiality agreement nor were they asked to at the inquiry so your argument is sadly factless. Clearly you have no idea of the percentage of a copyright fee on a music track. Anyway, can I respectfully suggest that you judging other countries on their history has only gotten you into trouble throughout your own history........eg Vietnam, Afghanistan, Iran. Although you have amused me with your judgement..........coming from a state where it is not only legal to carry a gun but legal to carry one unconcealed. And lets not even get onto racial segregation. Yes, you guys are such forward thinkers

Jun 9, 2014 9:58 PM in response to marumurak

Was referring to your past that you have in common with South Carolina, i.e. your beginnings.


I didn't say that Apple violated a confidentiality agreement either. I applauded them for not doing so. You said that by their honoring those agreements it proved they were hiding things. And I do know about fees on music tracks.


You have clearly NOT done your research, or stated the complete facts. It is legal to carry a long gun in public, it is not legal to carry a handgun unconcealed. People who want that option (Texas is one of only 6 states that don't) are going around carrying their assault rifles and muskets in some misguided attempt to get open carry for handguns passed.


You certainly don't want to enter into an argument on race relations.


Forward thinking does not equal violating copyrights.

Jun 11, 2014 9:03 PM in response to MidniteDaydream

wow. it's amazing to read newspapers. didn't realize all the information that you can get from reading a newspaper. including how those two Russians were arrested for a phishing attack on iphones that targeted using the Find My iPhone app. whether that was for this current event or for a previous event will be revealed if me continue to read the newspaper. thanks MidniteDaydream for telling me how to read newspapers. ;-/

Jun 15, 2014 8:18 AM in response to veritylikestea

BAD NEWS!!


I do a little networking and these devices have been getting hacked.


WORSE NEW!!


This breach compromised all and it's spread on my entire network!!

Access all over the logs, bogus netstat connects, lsof shows bogus processes, ps shows the same.


UGLY!!


Monitoring raw network data sniffing packet streams using WireShark @ access points will reveal the truth. It's ugly. All devices ROOTED.


ROOT = cmd prompt !!


iCloud notes, iMessage, emails, photo, microphone, cameras, location, contacts, key loggers. Bank statements, GMAIL, YAHOO, FACEBOOK. All access.


ALL!!


Check "recent activity" in gmail &amp; yahoo. Enable 2- step verification. Cover camera &amp; remove front camera assembly.


IT GETS BETTER!!


Having a compromised device on LAN has infected other connected devices and machines it can spread through BlueTooth, WiFi, ETH, USB, anything in proximity. It's an epidemic flood.


THE KICKER!!


Doing research and digging a little apparently some hackers are uploading ALL your info to servers. Droid has it bad too.


Conclusion.

Apple and Google idiots want to sync your nuts to servers including every pic you take or fart you let out. Goodbye privacy.


Apple just keeps enabling my Bluetooth and defaulting to sloppy spy log settings every update.


@AquaXetine #DoulCi is gonna let them have it. It's gonna be ugly folks.

Aug 8, 2014 9:00 AM in response to Andrew J

This morning my iPhone was stolen from me, I immediately called it and it had been turned off. So, I went right home to activate the Find My iPhone app on the website so it would call my other contact number. Then going to my AT&T store I was told to go home and submit an insurance claim. Later this evening, I tried to access my iCloud account and I couldn't. Finally, I found an series of emails from Apple at 5:15pm and on verifying my Find My iPhone activation had been disabled and that my iCloud ID had been changed. I don't know who the heck this person is, but they've managed to deactivate the Find feature and hack my iCloud ID email address. How can this happen? How do I get Apple and Gmail to prosecute this person? I still don't know the full extent of what has been hacked into. Does anyone have any helpful insight? Thanks

<Email Edited By Host>

Aug 8, 2014 6:02 AM in response to frankksantoyo

frankksantoyo wrote:


This morning my iPhone was stolen from me, I immediately called it and it had been turned off. So, I went right home to activate the Find My iPhone app on the website so it would call my other contact number

That 's not something that happens.

How do I get Apple and Gmail to prosecute this person?


You can't because they won't.

Your phone was stolen, not theirs.

Aug 8, 2014 10:47 AM in response to Chris CA

I was in a local branch of the Social Security office here in Hollywood

around 10am. I had to get disability paperwork printouts for my union so I get my *** to work, met with a guy in a cubicle. My phone was on, but on vibrate. I must've laid it on the chair next to me. Last place I saw it early on in my interview. Passlock is ALWAYS on. I never disabled

any PIN. Walked out of the office, got in my truck; drove maybe 6 blocks and pulled over to call home. Boom! No iPhone, of course I did self pat down thing, checked everywhere in the truck. I then hightailed it back

to the SS office. The guards were real cool. I'd found a wallet just

earlier and gave it to them. They dashed to a phone to call my iPhone. I told them it was on silent, he just said it went right to voicemail.

Then he went to the cubicle and he came back with nothing. I went right

home, used my spouses iPhone's find your iphone app and logged in under

my Apple ID, thats when I first activated the lost mode and the call

back at this number if turned on right? Then I dashed to the AT&T

store, all they could do is put a suspension on my sim card. I had to

then call the insurance. All this was before noon. I got back home later in the evening and saw a string of emails, the first one came from Find My iPhone saying: There was a problem putting Frank Santoyo’s iPhone

into Lost Mode. Your iPhone was not put into Lost Mode because of an

unexpected error. Try enabling Lost Mode again. That was first one.

Then, five more emails in a row, next one starts off Hoe to reset your

Apple ID, next one-your Apple ID has been reset, next one-your find my

iphone has been disabled, followed by: your AppleID information has been updated, followed by: verify your Apple ID, then finally, Your Apple ID information has been updated. All these came through within the space

of an hour and a half. I was confident I'd done everything to remedy

this problem ok? This was a complete stranger who knew to turn it off

right away but I'm just clueless as to how access was gained and what

still I have yet to discover.

Frank Kirkland Santoyo

Aug 10, 2014 6:49 AM in response to frankksantoyo

My iphone 4 has been hacked too. Someone put a few weird pictures of a person I dont know as though I had taken them, while I was at home watching my five year old. Was hoping that was the end of it. But then someone used my credit card info 8/8/14 and the next day I started getting spam ads texted to me. So sad 😟. I'm going to try to restart it and restore factory settings. I hope I dont need to change my phone number too!

Aug 10, 2014 7:15 AM in response to attylamb

Your iPhone hasn't been hacked. Most likely, your Apple ID has been hacked. (Was the credit card purchase done through the iTunes or App Stores? If so, check your purchase history.)


For information on handling a hacked Apple ID, see:


What to do if your Apple ID has been hacked?


(Fair disclosure: The Safe Mac is my site, and contains a Donate button, so I may receive compensation for providing links to The Safe Mac. Donations are not required.)

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