Can't connect my iPad 4th Gen iOS 7.1.1 with XWN5001 wifi powerline

Hi All,


I recently got a netgear powerline adapter pair; a XAV5201 to place next to the router and a XAV5001 in the room. The XAV5001 also doubles up as a wifi adapter.


The powerline device itself is working as expected and I can connect to the internet via lan wire and also via wifi using my laptop and iPhone 4s which has the latest iOS 7.1.1 and previous versions. However, I cannot connect my iPad 4th Gen (A1460). It goes through the network setup, takes in the password and shows the wifi signal as connected but when I try to access a page, it says no internet connection.


What I have tried up to now is, forgetting the network, resetting network settings and resetting all settings on iPad.


Has anyone come across this or is able to help?


Thank you.

iOS 7.1.1, iPad A1460

Posted on May 28, 2014 3:29 PM

Reply
4 replies

May 30, 2014 3:01 PM in response to aronpolis

Some things to try first:


1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.


2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.


3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at

http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html


4. Go into your router security settings and change from WEP to WPA with AES.


5. Renew IP Address: (especially if you are drooping internet connection)

• Launch Settings app

• Tap on Wi-Fi

• Tap on the blue arrow of the Wi-Fi network that you connect to from the list

• In the window that opens, tap on the Renew Lease button


6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network

http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/


~~~~~~~~~~~~~~~~~~~~~~~~~

Fix WiFi Issue for iOS 7

http://ipadnerds.com/fix-wifi-issue-ios-7/


iOS 6 Wifi Problems/Fixes


Wi-Fi Fix for iOS 6

https://discussions.apple.com/thread/4823738?tstart=240


How To: Workaround iPad Wi-Fi Issues

http://www.theipadfan.com/workaround-ipad-wifi-issues/


Another Fix For iOS 6 WiFi Problems

http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/


Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”


Fix For iOS 6 WiFi Problems?

http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/


Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It

http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug


How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6

http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html


iOS 6 iPad 3 wi-fi "connection fix" for netgear router

http://www.youtube.com/watch?v=XsWS4ha-dn0


Apple's iOS 6 Wi-Fi problems

http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/


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iPad: Issues connecting to Wi-Fi networks

http://support.apple.com/kb/ts3304


How to Boost Your Wi-Fi Signal

http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.hmL


Troubleshooting a Weak Wi-Fi Signal

http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Signal.htm


How to Fix a Poor Wi-Fi Signal on Your iPad

http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm


iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398


iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304


WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/


How to Fix: My iPad Won't Connect to WiFi

http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm


iOS: Connecting to the Internet http://support.apple.com/kb/HT1695


iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199


How to Quickly Fix iPad 3 Wi-Fi Reception Problems

http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/


iPad Wi-Fi Problems: Comprehensive List of Fixes

http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/


Connect iPad to Wi-Fi (with troubleshooting info)

http://thehowto.wikidot.com/wifi-connect-ipad


10 Ways to Boost Your Wireless Signal

http://www.pcmag.com/article2/0,2817,2372811,00.asp


Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE


Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0


How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz


Unable to Connect After iOS Update - saw this solution on another post.

https://discussions.apple.com/thread/4010130


Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.

Some Wi-Fi losses may stem from a problematic interaction between Wi-Fi and cellular data connections. Numerous users have found that turning off Cellular Data in Settings gets their Wi-Fi working again.


You may have many apps open which can possibly cause the slowdown and possibly the loss of wifi. In iOS 4-6 double tap your Home button & at the bottom of the screen you will see the icons of all open apps. Close those you are not using by pressing on an icon until all icons wiggle - then tap the minus sign. For iOS 7 users, there’s an easy way to see which apps are open in order to close them. By double-tapping the home button on your iPhone or iPad, the new multitasking feature in iOS 7 shows full page previews of all your open apps. Simply scroll horizontally to see all your apps, and close the apps with a simple flick towards the top of the screen.


Wi-Fi or Bluetooth settings grayed out or dim

http://support.apple.com/kb/TS1559


~~~~~~~~~~~~~~~


If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.


 Cheers, Tom 😉

Jun 5, 2014 1:25 PM in response to aronpolis

Hi Brenden and Tom.


Thank you very much for your suggestions above.


I have checked the firmware on the XAV5001 and its the latest one - specifically V0.3.0.9CE. I also updated to the latest Netgear Genie software but did not have any success connecting my iPad yet.


Also tried playing around with the settings of the XAV5001 by disabling the WPS setting, changing the security option from WPA2-PSK [AES] to WPA-PSK [TKIP] and then no security but again no luck. This was also done in combination with switching the channel from Auto to channel 6, but again nothing. One more thing that I did, was to add the iPad Wifi Address (under General::About) to the Wireless Access List of the powerline.


On the iPad side, tried resetting the network settings, hard resetting the iPad and also renewing the lease but nothing. Just wanted to confirm that the IP address DHCP is picking up/ populating the IP/ Subnet Mask/ Router and DNS successfully.


Would you have any other ideas of what I can try? Is there any information that I can give to help?


Thank you and appreciate your help in advance.

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Can't connect my iPad 4th Gen iOS 7.1.1 with XWN5001 wifi powerline

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