I recently "upgraded" to Resound LiNX HA. I am not new to wearing aids, I've worn them for 34 years. I am an active full time Realtor who spends much of my day using the telephone.
The Resound aids were sold to me on the basis of "connectivity to my iPhone for telephone use, listening to music/books, etc." The Resound LiNX brochure even has a page that states "How a direct connection to Apple Devices will change your life."
Yes, it certainly has, but not as one would think. Now when my telephone rings I must remove my HAs open the little battery door to be sure they are off, then answer the phone. Luckily I have one ear that can hear this way.
Why do I do this? Because the connectivity between the aids and the phone *****. It takes way too long to pair. I never know if it will pair or not. More often than not when the aids pair it is intermitent. I will be in the middle of a conversation when the sound goes away. Quickly I get the phone and switch to iPhone and rip the aids out of my ear while opening the battery door....well you get the picture. It's not fun. It's nearly impossible to maintain a professional appearance when you just plain can't hear.
Who ever wrote that brochure should be forced to work under the conditions and I enduring. It's not good marketing to advertise a piece of equiptment will do something that it won't do consistently. It's false, frankly it's criminal to sell it without a disclaimer a mile long telling the truth about what to expect.
Now perhaps it's just a "software" issue. My HA professional failed to tell me any of these issues until after I owned the aids. She did tell me I must change the batteries more frequently. Yes, I change them every 3 days. I pair the hearing aid each morning and I keep them in a dry box at night.
Of late the iPad and the iPhone have been "fighting" over which one gets to pair. This is always frustrating because neither device will "forget this device". I think this is an IOS8 issue. Bottom line I cannot work with both device near or turned on. Obviously this is a problem because I need both in my business routine.
This aids are top of the line, they were an expensive purchase. Needless to say I am very disappointed. I hope the developers at Resound and Apple will be able to truly work together to make things work as they are advertised.
In the meantime, I hope others do not waste their money or get their hopes up that these devices will "Change their lives" at least for the better.
