Dear Thread readers I've been having issues with my iPad 2 since the initial iOS8 release and am still battling with Apple EMIA's to resolve
I've had a Genius in the Apple Store tell me its a hardware fault (no diagnostics run)
I've even had Star Traveller give his comments views on the matter
I've had a Senior Technical Specialist via Apple Support line tell me its a software fault that the next update will remedy
I've had the same Senior Technical Specialist tell me that its a hardware fault when the update did'nt remedy the situation
I've had 20 odd days of asking the EMIA to tell me what hardware was identified as failing from the crash/panic logs I sent them
I only got a an answer to that question after cc' ing in every Apple MD who's email address I could find
I was then informed it was a failed memory module and then told it would cost £299 to repair
I questioned this and was then informed that it was actually a refurbished iPad 2 that I would be paying £299 for
For the full thread read here iPad 2 keeps crashing rebooting after ios 8 update
I'm still in the process of arguing the point with them that I don't want a refurbished iPad 2, I want mine repairing at a sensible price, not an extortionate one . .
I really do think Apple have lost their way since their 1984 advert
"Today, we celebrate the first glorious anniversary of the Information Purification Directives. We have created, for the first time in all history, a garden of pure ideology—where each worker may bloom, secure from the pests purveying contradictory truths. Our Unification of Thoughts is more powerful a weapon than any fleet or army on earth. We are one people, with one will, one resolve, one cause. Our enemies shall talk themselves to death, and we will bury them with their own confusion. We shallprevail!"
No longer shall the individual prevail . . . it appears