Mapping Service?

HEy there again, I found out that its indeed Vodacom's fault I called 111 yesterday and complained for 30 mins.. This is what theu sent me this morning:

Dear customer, After a thorough investigation, it was confirmed that the data in question was indeed used and the billed amounts are true and correct. U still have 4.04GiG remaining.Notwithstanding the above, you are a valuable customer of ours, and therefore without admission of liability and purely as a ONCE-OFF GOODWILL GESTURE, Vodacom Service Provider is prepared to credit 1.5GiG data bundle. Going Forward - Please note, you will need to monitor all data activity on your device. Alternatively, please install Mydata manager App from the Itunes Store to help assist in monitoring the data activity on your Device.

Kind regards, Vodacom Customer Care Safiek Andrews

SO they sent me R275 of airtime along with that, saw this morning it chowed another 300mb. This is Vodacom's problem indeed, to think I actually blamed Apple for this?! Its like Vodacom was the Devil tempting me to distrust in my iPhone maker.

So this is what is getting to me, I have the same issue and they also offered free data as "a gesture of goodwill". If this is a vodacom problem then I can't see this being a gesture of goodwill but just trying to keep people quiet by giving them data, then making it THEIR issue to monitor their usage but they CLEARLY know there is an issue and are not willing to just fix it or address it!

I think there are too many people just laying down and letting the SP walk all over them. WE are not using the data, there is something wrong with THEIR network so THEY need to fix it, it's really simple. We as consumers are surely protected by the CPA that it's due to an error on the suppliers side. I have read examples of AT&T giving away data to cover their network issues.

I could not agree more with you!! I replied this to

Vodacom:

Vodacom did respond to my complaint regarding the depletion of my data due to the 'mapping service' by partially compensating me.. HOWEVER, the message I received informing me of the compensation was rather arrogant and disrespectful. Does Vodacom really think they are doing me a favor by compensating me for my loss after it was THEIR error?! What arrogance! Yet the problem prevails.. I will post a copy of that sms on every single social network I'm affiliated with, and will make known to the public how unprofessional and arrogant Vodacom is. And Whoever Saffiek Andrews is, he better start learning how to apologize to customers professionally instead of referring to compensation as a "ONCE-OFF GOODWILL GESTURE", tell me, how is it a goodwill gesture when I'm being compensated for more loss than Vodacom has compensated me for? What about my time and energy to resolve this issue? What about the two whole days I was left without data? I had to spend even more money to drive to places just so that I can get online, was that taken into account, was that compensated for?? I could have accepted a complimentary extra 5 gigs on top of the compensation as a goowill gesture, sure! Easy for Vodacom to compensate me my loss of data, but to call it a GOODWILL GESTURE, sounds like something from a Communist Company that thinks they're doing people favors by compensating them for their loss and then have the arrogance of calling it a favor. I will diligently keep record of this and make known to the public everywhere I can about the attitude of this company. You may find the discussion on Apple's own website regarding this matter. And you can be sure to find it later next week on HelloPeter, Hellkom, and I'll be writing to several Newspapers and other social sites about this, unless I get a written apology and a true goodwill gesture to make up for my time and money loss due to a technical error caused by Vodacom.

The question is did your mapping services data usage stop after vodacom refunded you?

Doesn't seem like it hey.. But I'll keep you guys updates. But it seems like it only consumed another 100mb. But it might continue doing this next week if my obsevation of the trend is correct.

Hi all.

My data is being chowed! I am with MTN and having the same problems as all of you. mapping services, itunes, documents etc etc etc!

COME ON APPLE!!!!!

AS far as I know, MTN rents from Vodacom. So that may be why.

I had background app refresh and my location services of in privacy settings this whole time, have not used any maps or location tagging apps, and again mapping services have used data. Also installed the ios update 7.1.2 before it started using data again.

I Am not so sure it's the service providers fault. If vodacom is wrongly charging the data in the back end how will the iphone even know its happening?

Having the same issue. I'm with Orange. Is everyone who is having this problem in Africa? I'm in Uganda. Can't turn on data on the phone as it's using 100MB in about 10 minutes. All this "Mapping services"

Anyone have a successful solution? Have turned off location services, still using much data.

I checked my phone and I don't see mapping service though. What apps do you use the most?

I have all apps turned off. Just updated the software in the phone. Location services and app background refresh are all turned off. Data usage has slowed significantly since updating the software, but that was only an hour ago.

I think I might've figured out what it is but I need people who had experience with it to confirm some stuff.

Settings>Privacy>Location Services>System Services>Frequent Locations>

Is Frequent Location ON? Is Improve Maps ON?

My ipad 2 has consumed 1GB of data overnight withouth me using it at all. When I looked under the cellular connection settings I found that all of it was spent on mapping services. I have no idea what that means and there's no option of turning it off. I'm on a 2.5 gb data plan, so almost half of it was spent on nothing, and this is ridiculous. Imagine I was in a foreign country and was using 3G roaming what the price would have been.

update: My iphone 5 did the same thing last night. So in total Ive lost 2gb on nothing. Im on MTN Cyprus. Already contacted them and wait for an answer

Having the exact same problem. Mapping Services depleting all my data. On Vodacom. Have you figured this one out? Any workable solution? Would appreciate all help and advice. ab