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Level 1

5 points

multiple video icons of the same movie in my "Video" app

my iPad shows 10 icons of the same movie I've purchased from iTunes. To be clear, they don't reside on my iPad (you can see the little white cloud icon in the lower right corner)but are in the cloud. I can't delete any of them (using the traditional method of holding down until they wiggle with the little 'X'). Since they're in the cloud they don't take up any space but its just a real pain. None of my other 3 iPads have this problem and two of them are iOS 7 and the 3rd is iOS 5 (1st generation iPad- so can't update the iOS)

help...

Posted on Jun 20, 2014 2:06 PM

17 replies

iSkySki

Level 1

4 points

Dec 6, 2014 7:22 PM in response to rodeheaver

I have had this problem too and may have figured out a solution. I turned off "Show All Videos" in my setting on my iPad. I then opened iTunes on my Macbook and went to all my movie purchases under my account (iTunes Store>Purchases>Movies>All). I then hovered over the movie in question and hit the black "x". This will then "hide" the purchase. From there I went onto my iPad and in setting turned on "Show All Videos". I assumed the movie would be gone (hidden), but what I actually found was the duplicate was gone and only one icon of that video was showing. This doesn't make too much sense but neither does this issue in general. I would assume the movie would be hidden on my iPad but it wasn't (it was hidden on my iTunes on my MacBook). I then decided to go back onto iTunes on my MacBook to "unhide" the movie (iTunes Store>Account>Manage hidden purchases). I did this and it reappeared on my iTunes library on my MacBook. I then opened Videos on my iPad and still only one icon of that movie was there, duplicate was gone. Not sure if this was just happenstance or if may work for everyone.

Feb 4, 2016 8:08 PM in response to iSkySki

,!Mine is doing the same 7 cloud movie on iPad.... I just do not my o

multiple video icons of the same movie in my "Video" app