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iPhone freezes at updating iOS 7.2.1 with NONFUNCTIONING SLEEP WAKE BUTTON

Guys, I really hope you can help me:😢

i attempted to update my iPhone 4s to iOS 7.1.2 but it decided to freeze at about 25%. My sleep wake button is not working so I can't even reboot my iphone as per the online forum advice.

The thing is I'm now overseas in Rome and I have been trying to look for apple store around - they are inaccessible from my current schedule. I have got photos I have taken today in rome and also I will need my iphone for the rest of my trip.

Please guys urgent help is much appreciated! I have now unplugged the phone from the main to allow the battery to drain (or is this the right thing to do?) - will the phone reboot to normal after this?

Please Apple if you see this I will really appreciate your help at this urgent situation.

Posted on Jul 1, 2014 1:13 PM

31 replies

Jan 25, 2015 8:19 PM in response to acuvel

Hi guys am using Iphone 5, am using 8.1.2 IOS and i tray to reset my Iphone, but its frozen and i tried to press sleep and home button , its off and on result is same with Apple Logo. Please anyone help me out to use my iphone. Thank you!

iPhone freezes at updating iOS 7.2.1 with NONFUNCTIONING SLEEP WAKE BUTTON

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