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safari can't establish a secure connection

my safari suddenly cannot open facebook but other like web works fine. But can open facebook with other browser like firefox. This problem came about 2 days ago. Can any one can solve this problem?


I am already do:

1. clear all cookies data and tun off extension

2. reset safari

3. turn off parental controls

4. delete com.apple.security.plist (nothing heppen so i put it back)

5. keychain and permision repair but there are no problem found


I am not using any proxy and I am not changing DNS,

Posted on Jul 3, 2014 2:36 AM

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Posted on Jun 15, 2017 9:27 AM

For anyone still having this problem, I found out that it was simply my date and time settings that had been reseted, and therefore I just had to manually adjust my calendar and time so that they corresponded with the certificats of all online servers.

76 replies

Aug 4, 2015 7:57 AM in response to Incognito Cube

Stay safe - avoid completely disabling your antivirus applications and/or the web shield features. Make the smallest changes first, then turn things off only if absolutely necessary.

Instead, check your AV app for a place/way to specify safe sites. In my case, I could not get to a banking site. I suspect the problem is that they are using SSL, not TLS for securing their server, but regardless, here is the step I took that fixed my problem (had the same error about Safari can't establish a secure connection):

  1. Open the AV app
  2. Look for settings or preferences (Avast: Preferences)
  3. Locate the web configuration section (Avast: Web Shield)
  4. Locate the configuration change feature (Avast: Settings)
  5. Locate the add trusted site feature (Avast: "+" symbol)
  6. Type the server name; for example, "www.news.com", or "www.appleheadaches.com", or "geewhiz.org".
  7. Select whether it's a regular http site or a secure https site. Hint: if it's causing headaches, it's probably an https site.
  8. Save the new site (Avast: click the Add button).
  9. Profit!!!


That fixed my problem in seconds. I no longer get the Safari connection error; I get to the site I was trying to load in the first place.

And my security controls are still in place, keeping my *** out of trouble!


Hope this helps!

Jun 17, 2015 5:04 AM in response to Renaldy Thioris

I had the same problem last night on my daughter's Mac. Everything worked fine when I disabled web shield. Of course that cannot be the long term answer. I then decided to turn web shield back on and uncheck the IPv6 box on web shield and everything started working again. The website I was having a problem with was xfinity.com and I am on an xfinity network using their router. Maybe something has changed in how they doing IPv6?

Aug 22, 2015 3:29 PM in response to akmason

This might be solve the issue of connecting to those websites, but there might be another problem underlying that we are just masking it with this method.


I had the Avast in place with webshield with no problem connecting to those websites. I then connected to an unsecured wifi network and after that I experienced the same problem. I can get around the problem by disabling the webshield on Avast. But I am afraid there is still some spyware hanging around stealing the information I am exchanging with those websites.


It became more of a concern when I installed AVG Antivirus and there is that same problem with the webshield. Enabling it causes the problem and disabling it gives the same type of error.


Any ideas?

Sep 17, 2015 8:40 AM in response to pablomarco

Your Mac already is protected by the in-house Gatekeeper. You don't need third-party AV programs. You just don't. You may think you do, but either you're coming from a PC where they actually are necessary and you're just accustomed to having one on your system or you've been following unhelpful advice from other people. They suck up valuable resources scanning your computer for Windows viruses — you're not running Windows, you're running Mac OS X. Exactly what viruses do you think they're looking for?

Sep 25, 2015 4:50 AM in response to Renaldy Thioris

I have exactly this same problem (specifically "Safari can't establish a secure connection to the server "www.google.com"). Alarmingly, I have the same problem on another Mac on the same network at the same time, so I changed the wi-fi network (I have two) but to no avail – still doesn't work. Tried pretty much everything: rebooting the router, restarting computers and Safari, changing prefs. Still can't get on to Google or Google Maps.


Could the problem be with Google even though the website isitdownrightnow.com shows Google working OK?


I should add that I'm not running any anti-virus software.

Sep 25, 2015 10:55 AM in response to Big McAl

Big McAl wrote:


Thanks Eric, but none of the suggestions in the links worked for me.


I should also add that exactly the same thing is happening in Firefox, with the message "Secure connection failed".

If you're using a third party Anti-Virus program, turn off any sort of Web Shielding in the settings and you should be good to go. If you'd rather not keep the setting off then you can set up a list in your AV programs preferences to disregard certain websites (i.e. the sites that give the 'secure connection' message) in the future so you can still browse and be protected on sites you don't know.

I ended up just removing the AV portion of Avast all together and putting my computer in the hands of The Gatekeeper. I now only use Avast's VPN Network when I need it

Sep 25, 2015 3:48 PM in response to Big McAl

I experienced exactly the same problem as Big McAI overnight... two macs can't access google through Safari or Firefox through my home wifi. Can get to most other things on the net fine (except things like iTunes store, which now has the same problem). My phone can't get to google via wifi either but can when using cellphone towers.


So, the problem would seem to be with my modem / router. I'm not sure why though, I've changed nothing at all between going to bed and waking up with nothing working, and don't have any third-party add-ons / anti-virus programs or the like. I've restarted everything, including the modem and router - no change.


Can't find any help on the web - any assistance would be appreciated.

safari can't establish a secure connection

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