What is that? Safari 7.0.5 freezes because of this "gkbisd"

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What is that? Safari 7.0.5 freezes because of this "gkbisd"

I noticed my safari hangs/freezes for about 1 min and I noticed that I get these logs in Console while this happens:

2014-07-10 9:28:52.230 AM gkbisd[158]: Unable to collect cdhash for /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.f ramework/Versions/A/Resources/QuickLookUIHelper.app (error code 100024)

2014-07-10 9:29:12.606 AM gkbisd[158]: Unable to collect cdhash for /System/Library/PrivateFrameworks/WebKit2.framework/Versions/A/XPCServices/com. apple.WebKit.WebContent.xpc (error code 100024)

2014-07-10 9:29:13.309 AM gkbisd[158]: Unable to collect cdhash for /System/Library/PrivateFrameworks/WebKit2.framework/Versions/A/XPCServices/com. apple.WebKit.WebContent.xpc (error code 100024)

2014-07-10 9:29:13.574 AM gkbisd[158]: Unable to collect cdhash for /System/Library/PrivateFrameworks/WebKit2.framework/Versions/A/XPCServices/com. apple.WebKit.WebContent.xpc (error code 100024)

2014-07-10 9:29:21.254 AM gkbisd[158]: Unable to collect cdhash for /System/Library/PrivateFrameworks/WebKit2.framework/PluginProcess.app (error code 100024)

2014-07-10 9:29:25.482 AM gkbisd[158]: Unable to collect cdhash for /System/Library/PrivateFrameworks/WebKit2.framework/Versions/A/XPCServices/com. apple.WebKit.WebContent.xpc (error code 100024)

2014-07-10 9:29:26.357 AM gkbisd[158]: Unable to collect cdhash for /System/Library/PrivateFrameworks/WebKit2.framework/Versions/A/XPCServices/com. apple.WebKit.WebContent.xpc (error code 100024)

2014-07-10 9:29:27.809 AM gkbisd[158]: Unable to collect cdhash for /System/Library/PrivateFrameworks/WebKit2.framework/Versions/A/XPCServices/com. apple.WebKit.WebContent.xpc (error code 100024)

Posted on Jul 10, 2014 6:35 AM

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Answer 1

Jul 10, 2014 9:25 AM in response to stamatgeorge

I'm seeing the exact same error and it's because of a Safari extension.

I brought up the error console (Safari's "Develop" Menu) and there were a bunch of errors coming from the Evernote web clipper every time I loaded a page. I disabled ALL extensions and both console (gkbisd: Unable to collect cdhash....) and Safari error console message stopped happening. I then re-enabled all extensions and tried disabling only the Evernote Web Clipper and everything still worked fine.

So bottom line - it appears some extensions need to be updated to play nice with Safari 7.0.5. Hope this helps.

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Answer 2

Jul 18, 2014 7:56 AM in response to stamatgeorge

Sorry stamatgeorge, I was a little hasty with that last post. The problem went away for a while then came back.

The real issue is the gkbisd process itself, which apparently is new with 10.9.4. See this thread:

gkbisd Unable to collect cdhash error code 100024

I followed the process of deleting the (presumably corrupted) database so it would rebuild, and that too only made the problem go away temporarily.

I looked at my laptop (a Macbook Pro) and it wasn't having this problem. Eventually, I downloaded the 10.9.4 update .dmg file from Apple's Support site and re-installed the 10.9.4 update manually. This issue appears fixed, or at least it hasn't come back in the last 24 hours. Hope this helps.

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