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My ipod isn't going into recovery mode

Hi,


My iPod touch is currently disabled for 23,319,628 minutes. It will not go into recovery mode, and I cannot contact Apple support because the ID/Code on the back of my device has completely worn off so I can no longer identify the iPod without being in settings. I have tried to DFU the device (or whatever that d something is, and i cannot get into my device because it won't go into recovery mode and iTunes doesn't recognize my iPod. Thanks.

Posted on Jul 16, 2014 8:20 PM

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Question marked as Top-ranking reply

Posted on Jan 7, 2015 9:38 AM

I searched for hours because I too could not get into Recovery mode. Turns out the Apple documentation is simply wrong. Here is how you actually get a device into Recovery mode:


With your device turned off and connected to your computer, hold the power (lock) button AND home button for 10 seconds, then release the power button but keep holding the home button for another 15 seconds.


Hopefully this helps others.

11 replies
Question marked as Top-ranking reply

Jan 7, 2015 9:38 AM in response to sidekick105

I searched for hours because I too could not get into Recovery mode. Turns out the Apple documentation is simply wrong. Here is how you actually get a device into Recovery mode:


With your device turned off and connected to your computer, hold the power (lock) button AND home button for 10 seconds, then release the power button but keep holding the home button for another 15 seconds.


Hopefully this helps others.

Jul 17, 2014 1:48 AM in response to sidekick105

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. Try more than once. The iPod will be erased.

iOS: Forgot passcode or device disabled

If recovery mode does not work try DFU mode.

How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

For how to restore:

iTunes: Restoring iOS software

To restore from backup see:

iOS: Back up and restore your iOS device with iCloud or iTunes

If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.

You can redownload most iTunes purchases by:

Downloading past purchases from the App Store, iBookstore, and iTunes Store


If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode. Is this happening?

Try placing the iPod in recovery mode using one of these programs:

For PC

RecBoot: Easy Way to Put iPhone into Recovery Mode

or

http://joshuabailey1997.wordpress.com/2010/09/02/recboot-v1-3/

If necessary:

Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot

and

RecBoot tip

RecBoot may have problems on 64X windows, then try:

Tenorshare ReiBoot – Enter & Exit iPhone, iPad, iPod Recovery Mode with a Single Click

For MAC or PC

The Firmware Umbrella - TinyUmbrella

Installs blootware on PC too

My ipod isn't going into recovery mode

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