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unknown usb device (set address failure) Bootcamp 5.1

How do I repair this device drive failure on my windows 8.1 bootcamp installation? I assume it is my SD card reader given that it does not work in windows.


Side note: SD card reader works on OSx

MacBook Pro (Retina, 15-inch, Late 2013), Windows 8

Posted on Jul 21, 2014 7:32 PM

Reply
13 replies

Jul 4, 2017 1:22 PM in response to towoode

After the firmware update discussed here boot - macOS Startup Manager is very slow and laggy

the issue returns to the sd card issue experienced with bootcamp before the windows 10 anniversary update - SD Card Slot Disappears After Sleep (Gone Until Reboot)


I have posted a bug report to apple but have not heard back for 6 months: https://bugreport.apple.com/web/?problemID=29809345

Sep 19, 2015 3:18 PM in response to Loner T

Hi there Loner T, thanks for replying.


What type of a Device is this? It's the SD card reader.

Can you check Event Viewer for any messages related to this device? Please guide me on how to do this? I had a look at the event viewer, but cannot find a way to filter the data to what I'm looking for.

What year/model is your Mac? Late 2014 MacBook Pro Retina 13"

Is it specific to the SD Card? Yes, the SD card isn't working. I re-installed Windows after my previous post, and the SD card was fine for a couple of hours, and the device manager showed no errors. Them it returned.


Thanks for your interest.

Sep 19, 2015 3:30 PM in response to CalliedJ

The only SD Card that I know if which works in a Mac running Windows is the one that comes with a Broadcom SCSI driver. Apple SD cards do not work consistently.


There is a very long discussion at SD Card Slot Disappears After Sleep (Gone Until Reboot) . There is a quite a bit of finger-pointing on whose problem is it. Windows or the Driver.


On W8.1, the way to look at events is, to click on the Events tab. Your signature says Windows 8, is that the version you current have?


User uploaded file

Sep 19, 2015 4:32 PM in response to Loner T

I've had the SD card disappearing problem during sleep well, but always had it running again after rebooting. This no longer works.


This is what I get in the Events when re-installing the Apple SD card driver.


  • Driver Management has concluded the process to add Service AppleSDR for Device Instance ID USB\VID_0000&PID_0004\5&35EFF004&0&12 with the following status: 0.
  • Driver Management has concluded the process to add Service USBSTOR for Device Instance ID USB\VID_0000&PID_0004\5&35EFF004&0&12 with the following status: 0.
  • Driver Management concluded the process to install driver applesdr64.inf_amd64_276b49b06f08d562\applesdr64.inf for Device Instance ID USB\VID_0000&PID_0004\5&35EFF004&0&12 with the following status: 0x0.


The device status still states: This device cannot start. (Code 10) The USB set address request failed.


Bootcamp 6.0 supplies this as well as a BroadcomCardReader64.exe, but I cannot find this driver as an option when updating the SD card driver. I have Windows 10 Home installed.

Dec 26, 2016 7:04 AM in response to Loner T

Please see here for latest: Re: MacBook Pro Retina Bootcamp USB set address failed


Submitted the bug.

*I thought I'd focus on the latest manifestation of the problems which is in this ticket here with Anniversary Edition

*I made the point that a lot of us have the bug, therefore seeing all these forum posts is more important than my particular hardware spec

* See the bug ID and the text of my bug entry below. I will post updates here and also on the microsoft forum mentioned below

*I haven't replied to MS yet, perhaps I should raise a bug formally with them also? Please do give me suggestions what to reply to them with

If anyone else would care to join me in submitting or resubmitting a bug request, that would help.

Bug ID: 29809345


New Mac Problem

Classification: Serious Bug

Reproducibility: Always


Title: MacBook Pro Retina Bootcamp USB set address failed


Description:

For over three years now (see date of first post on first link below), a wide range of Macbook users have reported severe problems with the bootcamp SD card driver, we think for a particular Broadcom chipset. The issue got progressively worse with the release of Windows 10, and now with the Windows 10 Anniversary Edition (1607 release) the SD Card is inoperable: on boot we receive Set Address Failed (see last link for latest post) and no known workaround exists. Please see the following links for a large variety of users posting detailed reports on this issue:


https://discussions.apple.com/thread/5408471?answerId=30152035022#30152035022

https://discussions.apple.com/thread/7325142?answerId=29396575022#29396575022

https://discussions.apple.com/thread/7352538?answerId=31154740022#31154740022

https://discussions.apple.com/thread/6459962

https://discussions.apple.com/thread/7352538?answerId=31154928022#31154928022&ac_cid=tw123456#31154928


Please see the following link for progression of the issue with Microsoft:

https://answers.microsoft.com/en-us/windows/forum/windows_10-hardware/sd-card-de tection-issue-in-windows-installed-on/7a2a896a-335f-4504-aa88-952ec8ed2eb3?msgI d =ea9662be-39e4-4121-8706-ab0d49d27d27


Please see the following links for a random selection of non-Apple and non-MS forum posts of users suffering from the issue

http://superuser.com/questions/1129612/unknown-usb-device-set-address-failed-for -apple-sd-card-reader/1159547

https://www.reddit.com/r/techsupport/comments/4t6aa8/bootcamp_windows_10_doesnt_ recognize_sd_card/

https://www.reddit.com/r/applehelp/comments/3s0g2c/boot_camp_windows_8110_detect ing_sdcard_reader_as/


Steps to reproduce:

Boot into bootcamp on a Macbook pro Retina (other users have found the problem in Macbook Airs also - see posts) which uses the affected broadcom chipset, running Windows 10 Anniversary Edition. Try to access content stored on an SD Card using the inbuilt SD Card reader.


Expected Results:

Device Manager (and an OS-desktop popup) will show "USB Set Address failed" as detailed in https://discussions.apple.com/thread/7352538?answerId=31154740022#31154740022 and included in the attached files

On a previous version of Windows you may instead suffer the SD card not resuming from sleep or some lesser issue


Actual Results:

Device manager shows "USB Set Address Failed" and no known workaround is applicable. On older versions of windows you may experience a lesser issue that still renders your SD card unreadable.


Configuration:

See the below configuration of my mac, see also all included forum links for many other hardware configurations where this occurs and the general conclusion that this affects the Broadcom SD-card driver chipset


Hardware Make and Model & OS X Version/Build

Model Name: MacBook Pro

Model Identifier: MacBookPro12,1


Card reader:

Product ID: 0x8406

Vendor ID: 0x05ac (Apple Inc.)

Version: 8.20

Serial Number: 000000000820


OS: El Capitan 10.11.6 and Windows 10 Anniversary


Additional notes:

See all the links mentioned. Note the number of users affected, the diversity of their hardware, the amount of time that has expired since reports came in and the perceived lack of faith from users in a resolution due to Apple and Microsoft (for whom users are both paid customers) not seeking to resolve the issue. Hence I would suggest this is very urgent.

unknown usb device (set address failure) Bootcamp 5.1

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