AMRestoreErrorDomain error 1 - Failed to handle baseband update status message
Hi,
My iPhone5 started not working, that is couldn't use it as a phone. I attached it to iTunes on my pc to backup the photos etc before taking it to Apple Store in Beijing. As it's not bought in China they cannot help.
When I connected my phone to iTunes it suggested an update was required and downloaded the following iPhone5,2_7.1.2_11D257_Restore.ipsw
However, the phone failed to update properly through iTunes, with error 1. Below is the last section of the iPhone Updater Log. Another post (update failed with message AMRestoreErrorDomain error 1 - Failed to handle baseband update status messag) suggests the problem is because the phone was not 'factory' unlocked. I bought this phone legitimately in Dubai as a factory unlocked phone in about May or June 2013. So just over one year ago....
Please advise what is wrong with the baseband chipid? Do you need to see more of the error log?
Thanks,
Andy
<Restore Device 06A1CA50>: operation 16 progress -1
[02:56:59.0413] <Restore Device 06A1CA50>: operation 16 progress -1
[02:57:02.0456] requested restore behavior: Erase
[02:57:02.0470] amai: AMAuthInstallBundleCopyBuildIdentityForVariant: No baseband chipid reported. Will match Build Identity based on ap chipid and boardid only.
[02:57:02.0471] <Restore Device 06A1CA50>: operation 27 progress -1
[02:57:03.0415] <Restore Device 06A1CA50>: operation 27 progress -1
[02:57:03.0505] <Restore Device 06A1CA50>: operation 35 progress -1
[02:57:03.0505] requested restore behavior: Erase
[02:57:03.0507] amai: AMAuthInstallBundleCopyBuildIdentityForVariant: No baseband chipid reported. Will match Build Identity based on ap chipid and boardid only.
[02:57:03.0510] amai: AMAuthInstallBundleCopyBuildIdentityForVariant: No baseband chipid reported. Will match Build Identity based on ap chipid and boardid only.
[02:57:03.0513] amai: AMAuthInstallBundleCopyBuildIdentityForVariant: No baseband chipid reported. Will match Build Identity based on ap chipid and boardid only.
[02:57:03.0516] amai: AMAuthInstallBundleCopyBuildIdentityForVariant: No baseband chipid reported. Will match Build Identity based on ap chipid and boardid only.
[02:57:03.0519] amai: AMAuthInstallBundleCopyBuildIdentityForVariant: No baseband chipid reported. Will match Build Identity based on ap chipid and boardid only.
[02:57:03.0523] amai: AMAuthInstallBundleCopyBuildIdentityForVariant: No baseband chipid reported. Will match Build Identity based on ap chipid and boardid only.
[02:57:03.0526] amai: AMAuthInstallBundleCopyBuildIdentityForVariant: No baseband chipid reported. Will match Build Identity based on ap chipid and boardid only.
[02:57:03.0529] amai: AMAuthInstallBundleCopyBuildIdentityForVariant: No baseband chipid reported. Will match Build Identity based on ap chipid and boardid only.
[02:57:03.0532] amai: AMAuthInstallBundleCopyBuildIdentityForVariant: No baseband chipid reported. Will match Build Identity based on ap chipid and boardid only.
[02:57:03.0535] amai: AMAuthInstallBundleCopyBuildIdentityForVariant: No baseband chipid reported. Will match Build Identity based on ap chipid and boardid only.
[02:57:03.0538] amai: AMAuthInstallBundleCopyBuildIdentityForVariant: No baseband chipid reported. Will match Build Identity based on ap chipid and boardid only.
[02:57:03.0815] <Restore Device 06A1CA50>: operation 18 progress 0
[02:57:04.0068] <Restore Device 06A1CA50>: operation 18 progress 16
[02:57:04.0072] <Restore Device 06A1CA50>: operation 18 progress 25
[02:57:04.0088] <Restore Device 06A1CA50>: operation 18 progress 33
[02:57:04.0104] <Restore Device 06A1CA50>: operation 18 progress 41
[02:57:04.0121] <Restore Device 06A1CA50>: operation 18 progress 50
[02:57:04.0137] <Restore Device 06A1CA50>: operation 18 progress 58
[02:57:04.0154] <Restore Device 06A1CA50>: operation 18 progress 66
[02:57:04.0171] <Restore Device 06A1CA50>: operation 18 progress 75
[02:57:04.0187] <Restore Device 06A1CA50>: operation 18 progress 83
[02:57:04.0204] <Restore Device 06A1CA50>: operation 18 progress 91
[02:57:08.0394] <Restore Device 06A1CA50>: operation 18 progress 100
[02:57:08.0404] <Restore Device 06A1CA50>: operation 46 progress -1
[02:57:08.0421] <Restore Device 06A1CA50>: operation 46 progress -1
[02:57:08.0437] <Restore Device 06A1CA50>: operation 19 progress -1
[02:57:19.0840] amai: AMAuthInstallBasebandHandleUpdaterStatus: commandAccepted: NO
[02:57:19.0840] amai: AMAuthInstallBasebandHandleUpdaterStatus: outputDict is NULL
[02:57:19.0841] AMRAuthInstallDeletePersonalizedBundle
[02:57:19.0990] Restore completed, status:1
[02:57:19.0990] Failure Description:
[02:57:19.0990] Depth:0 Error:AMRestorePerformRestoreModeRestoreWithError failed with error: 1
[02:57:19.0990] Depth:1 Error:The operation couldn’t be completed. (AMRestoreErrorDomain error 1 - Failed to handle baseband update status message)
Windows XP Pro