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MBA mid 2011 2.9 Firmware update just killed by Air

I have a mid 2011 13 Macbook Air.

I downloaded and installed the (MacBook Air EFI Firmware Update 2.9) latest Apple firmware update.

The update seemed to install fine, then asked for a reboot.


The MBA shutdown and never came back on.


Tried SMC reset, with and without power adapter. Nothing. The thing is dead.


Out of warranty. No Applestore in this country (Greece). Retailer I bought it from doesn't want to know about it.

Local "official" Apple support will try and fix it for a fee of course.


Thank you Apple.

MacBook Air, OS X Mavericks (10.9.4)

Posted on Jul 22, 2014 12:29 AM

Reply
174 replies

Jul 22, 2014 1:10 PM in response to elizabethdane

We are having the same problem as well. My son is on an internship in a somewhat remote place in Alaska (read: no Apple genius to bring it to), with his Macbook Air. He sent me a text informing me that his perfectly working MBA won't power on at all after applying a firmware update this morning. It's dead, killed by Apple, and it is out of warranty.


I came here and found this thread and directed him to try the two different power on key combinations being recommended, but his MBA still won't power on.


He is really stuck, and his flight home isn't until August 3 which is 2 weeks away.

Jul 22, 2014 2:34 PM in response to jason kessel

I reported this via chat. I provided all the information about my system. The support person (Justin) said they would like to schedule a call for an engineer to get more information from me. Then I got an email confirming the scheduled call. My phone rang at the exact time the email said I would get a call. However, after pressing 1 to speak to a representative (it was automated when I answered), I was patched through to another Apple Support rep. He seemed just as puzzled as I was about not actually getting a call from an engineer. He then placed me on hold to talk to a senior support person about how to handle this. He then came back on the line saying he had a technician (Sean?) who would like to talk to me... then he hung up! I even gave the guy my number to be reached in case we got disconnected. Did I get a call back? Nope! Come on Apple!


Fail...

MBA mid 2011 2.9 Firmware update just killed by Air

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