MBA mid 2011 2.9 Firmware update just killed by Air

I have a mid 2011 13 Macbook Air.

I downloaded and installed the (MacBook Air EFI Firmware Update 2.9) latest Apple firmware update.

The update seemed to install fine, then asked for a reboot.


The MBA shutdown and never came back on.


Tried SMC reset, with and without power adapter. Nothing. The thing is dead.


Out of warranty. No Applestore in this country (Greece). Retailer I bought it from doesn't want to know about it.

Local "official" Apple support will try and fix it for a fee of course.


Thank you Apple.

MacBook Air, OS X Mavericks (10.9.4)

Posted on Jul 22, 2014 12:29 AM

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Posted on Jul 22, 2014 10:06 AM

I had the same issue. The machine simply shuts off and doesn't restart so the firmware update is never applied. The power button stopped working and the machine would not turn on at all. So I took it the the Apple Store and they cracked it open to do a physical SMC reset. It booted up fine after that. We tried the install again and no dice. Same thing happened. This time the guy at the Genius Bar did some kind of "soft" SMC reset. He pressed SHIFT+FN+CONTROL+POWER at the same time (the first 3 keys are in the lower left corner) ... held it for a few seconds and let them go. When he pressed the Power button after that the machine booted up fine. Still didn't apply the firmware update though. The guy at the Genius Bar said he would report this issue to Engineering to alert them to the problem with the update.


In any event, your laptop is probably not completely dead. Give that keystroke combination above a try to see if you can revive it. It doesn't appear to be the standard SMC Reset keystroke combination which is SHIFT+CONTROL+OPTION+POWER if I recall correctly. Certainly wasn't anything I'd ever seen before.

174 replies

Jul 24, 2014 12:38 PM in response to Wingman2211

Exactly the same experience as all you guys.


Tried to update, got a black screen then a restart, saw that the update was still available.

Then my laptop starts not being able to connect to WiFi after sleep.


shutdown my laptop (power off) and start up again and it seems no worse for the wear.


MBA 2011, 11", 64 GB

Boot ROM Version: MBA41.0077.B0F

SMC Version (system): 1.74f4

Jul 25, 2014 11:08 AM in response to Loner T

Hmm, my 11 inch MBA, after trying to install the recent toxic update, has escaped with no apparent ill affects. However, I do have a sinking feeling something may yet emerge. Above all, the one hour unresponsiveness of my MBA has severely shaken my faith in Apple's updates. I have long waited a few weeks before updating OS', and now intend to similarly wait with updates. Apple needs to do better!

Jul 25, 2014 4:17 PM in response to Loner T

That URL to a support page no longer exists - gets a 404 instead.


My Macbook Air doesn't have integrity issues described here in this thread but the WiFi connection has issues now never before seen. I can see my router but I have to manually select it from a list now to get a connection following a sleep episode (turns off WiFi). I suspect that the EFI firmware version 2.9 has an issue handling WiFi.

Jul 25, 2014 6:33 PM in response to margariet

I have already mentioned the WiFi sleep issue before. One more issue I see is that when the MBA wakes up from sleep, it takes a solid 4-5 seconds before the time is updated. Until then the time of the previous sleep is seen. Does anyone else see this too? This is not always the case, but typically after extended sleep time (say overnight).


Needless to say, this has been one botched update from Apple - they need to put more resources in the QA before the release.

Jul 25, 2014 6:51 PM in response to amitabhfromsan jose

The firmware is implementing an aggressive approach to battery conservation. It drops wifi connections (put radio to sleep), the display updates are slower (date/time). There have been issues with IP allocation (on DHCP machines) where it takes a while for the interface to wake up and try to renew IP leases. I have also seen IPSec VPNs being dropped because the physical layer connection was severed.


Small, lighter devices put more pressure on battery management, due to lower charge capacities. Some tweaking is possible. For example, if the power adapter is connected, the IPSec VPN stays up.


Shorter QA cycles with aggressive time-to-market will always cause issues. /var/log/install.log can provide a historical list of software update frequency.


The Free 10.9.x updates are eventually very expensive for customers. 😟

Jul 26, 2014 12:48 PM in response to memnongr

As an early adopter I to rushed to manually update the EFI. 😝

I now have the Wi-Fi issue not automatically connecting to my network.

Also, my MBA now takes about 15-25 min to boot the OS!

It is like starting from an old 1,44", and old suppressed memories return.

I normally just let the MBA sleep and then it is somehow ok.


Is there no possibility to restore to the former EFI?

Hello Apple! You screwed my MBA, now it is time to un-screw.

Jul 28, 2014 7:37 AM in response to Albert in Miami

Apple Customer Care walked me through this:


1) Finder > Go (Option Key) > Library


2) Go to: Application Support > App Store


3) Delete updatejournal.plist


4) Reboot


5) Open App Store


The above steps removed the history "Updates Installed in the Last 30 Days" (showing now only "MacBook Air EFI Firmware Update"). However, it stopped App Store from thinking I still had another update available ("MacBook Air EFI Firmware Update").


Not sure that will work for everyone, but I wanted to share in case it helped.


Note: I do not have an AppleCare support plan. I told support that I should not have to pay for support due to an issue with a Firmware update turning my laptop into a brick.

Jul 30, 2014 10:33 AM in response to MrCm

Everyone on this thread has been very helpful. I know I speak for many when I say that forums like these really do help solve problems. Thank you!


The underlying issues with noisy fan and coming back from sleep don't appear to have been fixed for my MBA. Hopefully they will come out with an additional update (2.9.x or whatever) that truly addresses the issues.


I do find it funny though, how Apple considers this -> MacBook Air (Mid 2011) shows a black screen after trying to install EFI Update 2.9 a "knowledgebase" article. How to power down and power up your machine? Wow. 😁

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MBA mid 2011 2.9 Firmware update just killed by Air

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