It says I have over 5000 pictures on my iphone when I connect it to my mac taking up 11GB of space, but I only have just over 2000 in my camera roll? All my storage is now full up. Has anyone got any suggestions please?

Hello Dan, I had a similar issue. The problem is that you need to turn off your Photo Stream on your phone. At least for me, this fixed the issue. settings> iCloud>Photos> turn off photo stream

Hello Dan1807

Check out the Usage in Settings > General > Usage and look at what is taking up the space there. What you may find is that you exported all the photos in the Camera Roll but may have photos taking up space in Photo Stream. You can delete certain items directly from here if you want to. If you have imported in your photos, try deleting them from your iPhone to make some space. Also restart your iPhone as it can clear out any cache that may be lingering when you last synced.

Understanding iOS device capacity

http://support.apple.com/kb/ht1867

Turn your iOS device off and on (restart) and reset

http://support.apple.com/kb/ht1430

Regards,

-Norm G.

Open the Photos app. Are there any photos there other than the Camera Roll?

Were any of the photos taken with HDR enabled? Remember that HDR takes multiple images for 1 picture.

And finally, it's a bad idea to leave a lot of photos in your Camera Roll. It slows down the camera, and if the phone ever crashes you will lose them. Transfer them to your computer (as you would with any digital camera), then sync back just the ones you really want on the phone to the Photos app. See:

iOS: Import personal photos and videos from iOS devices to your computer

and

iTunes: Syncing photos

HI: I had the same problem and it bugged me for days! I finally figured out what my issue was. On my iphone after touching the Photos icon I found 2 folders. One was "camera roll" and the other was "recently deleted". In "recently deleted" there were a number of photos and I guess movies. If you touch the "photos" you can delete them. I got back almost 10 gigs of space on my phone!!! Very happy now. I hope this helps. Bill

It helped me, thanks! 🙂

This is a very weird situation. What if you connect your iPhone to your mac and backup all photos to iPhotos and see how things go from there.

I am having this same problem. My phone has 41 pictures and videos showing in my Camera Roll (this is also what it says in iPhoto when I plug in my phone to my computer), but down at the bottom of the Camera Roll it says that there are 230 photos and 29 videos. In addition, when I plug my phone into my computer and look at the "summary" on iTunes it says I have 735 photos taking up 5.3GB of space.

I've disabled Photostream and deleted everything from the "Recently Deleted" album. I've downloaded the latest update and restarted my phone. These discrepancies persist.

Any assistance would be appreciated.

I also got same problem. My phone has 63 picture and in setting- usage it shows 173! Recently delety is clear, stream is turned off. I tried to restart, synch without success.

iPhone 4S IOS 8.1.2

Are any of the pictures on the phone taken with HDR mode, which takes several images for one picture.

Same problem here.

It seems to be related to videos in my case.

If have 57 pictures in my Camera Roll but iTunes says that I have 131 for a total of 11Gb. Destroying recently deleted pictures did improve the data usage (it was 165 pictures for 13.5 Gb prior doing it), but there is still a lot of unaccounted-for storage that is being eaten up by hidden photos and videos.

I had previously recorded long videos that I have deleted about a month ago, it would be consistent with the data usage that I am seeing. 131 pictures will not eat up 11 GB of data, but videos might.

I have purchased a 64 GB iPhone6 because I did not wanted to run into storage issues...

I would love to recover this space.

I am having the same problem... have deleted all pictures in Recently Deleted, there are 269 items in Camera Roll, but when I plug my iPhone to my computer, it says there are more than 1000... Streamed in turned off...

Any help?? Thanks.

Hello,

In IOS 8 Apple introduced a wonderful feature called the "Recently Deleted" album. It came after many people got mad at Apple for there photos being gone forever. When photos are deleted they go to this folder for 30 days. You may need to delete photos from here again for them to truly be gone.

Hope this helps,

Ryan (BURNINGJUNK)

The post you responded to was made 8 months ago, before the Recently Deleted folder was available.