error=-3253

I have 5 movie downloads hanging right now. "There was a problem downloading ... The network connection was reset." Next to each item is the message (err=-3253). Anyone have an idea on what caused this and what can I do to fix it? This has me really ticked at this point.

Macbook, Mac OS X (10.4.7)

Posted on Sep 17, 2006 12:36 PM

Reply
19 replies

Dec 29, 2006 11:15 PM in response to Gary Garrett

IF you guys want to get your missing downloads back this supereasy instruction should help.

To report a missing song or video file:
Go and Log-In
Locate the song or video in your " Purchase History"
Click on the "Report a Problem" link
Select "I didn't receive this item" from the drop down menu
Enter a brief description of the problem in the Comments field and hit Submit

 eMac Mac OS X (10.3.9) Stock Combo Drive System with HP Printer

Jan 6, 2007 1:06 PM in response to Gary Garrett

I am having similar problems. I am trying to download an episode of Grey's Anatomy, but am recieving error -100008.

I have tried to download it with my iMac and my macbook both recievce this error.

I contacted iTMS support, they signed in with my account and were able to download successfully They say its a problem with either my comps, ISP, or my airport network. Both computers are connected via airport express.

I have check for Mac OS X updates, both computer are up-to-date. I have reset my airport to factory defaults, and updated its firmware. I reset my cable modem. I've done everything. Nothing helps!!!

20'' iMac 2.16 C2D, Macbook 2.0 CD Mac OS X (10.4.8)

Jan 7, 2007 5:22 AM in response to Andre Ball

They say its a problem with either my comps, ISP, or my
airport network. Both computers are connected via
airport express.


I see you might need to re-checkup on your Internet Settings in System Preference.

I was reading documents from apple and i found out that you might want to re-checkup on your Internet Settings and see if some of your Proxy Settings is correct(if you use) and check in with your ISP about some of the information you need to fill in Manually.

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error=-3253

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