how to have mail not go to the junk mail folder

I unchecked the 'trust junk email tag' as well . Papa johns offers were going to junk mail even though the sendjng was in my contacts and the message was not marked as junk .

jjbryson, I love your post (even though it's already a year old)! Goes to show how inane Apple's junk mail handling is. And those fools (h/t Old Toad) who repeat the inane Apple how-to's: "If it's marked junk already it'll be in the upper right hand corner of the email window" --- well, the point is that in the OP's query the emails were not marked junk, even though they were moved to the Junk folder. Why can't Apple employ people with a PhD in computer science from MIT who then provide intuitive and logically consistent ways to approve messages so they don't go to the Junk folder?

I am an Apple user since 1992 and don't know any other way. But the junk handling (i.e., how to override the automatic) is just atrocious.

Cheers.

I have run into the same problem and was missing email notifications from my two sons' 2 different high schools. As a work around, I copied the email address for each school and added a rule to make those emails hit my inbox (instead of junk). This should override any default rule(s) that Apple imposes on iCal.

1. Go to Mail > Preferences... > Rules > Add Rule
2. Give the rule a name under "Preference:" so you can easily find for editing purposes.
3. Go back into your junk email and copy the address (if you haven't done so already) that you don't want to go to the junk folder anymore and that you want to land in your inbox for future emails. To copy the address either highlight and right click then choose copy... Or if you are using an Apple mouse or track pad do same but also hold down "control" key on the bottom left hand side of your keyboard.
4. Now paste the address where you have chosen "From" and "contains".
5. Under "Perform the following actions:" Choose "Move Message" and "Inbox"
6. Click "OK"

This should fix the problem.

I have clicked NOT JUNK. I have moved emails to Inbox folders, all to no avail.

I have repeatedly marked my American Express email as "not junk" yet it continues to go to my junk folder and I have to continually go to the junk folder to get my Amex email. I am so annoyed by this that I am at my wits end. I do hope someone can give me an answer for this ridiculous situation.

Try creating a rule. Sample below.

Here's the best answer I found: https://www.lifewire.com/filter-spam-with-apple-mail-2259746