Thanks again. This is where I get confused.
Instructions from Apple follow, my comments in CAPS:
Start the process:
- See if your carrier offers unlocking. Only your carrier can unlock your iPhone. YES
- Contact your carrier and request an unlock. You might need to meet requirements to qualify for unlocking. After you submit the request to your carrier, it might take a few days to complete. Contact your carrier for the status of your unlock request. DONE AND RQST APPROVED
- After your carrier confirms that your iPhone unlock has been processed, go to the next section.
If you have a SIM card from a carrier other than your current carrier, follow these steps: DON'T HAVE ONE YET
- Remove your SIM card and insert the new SIM card.
- Complete the setup process.
If you don't have another SIM card you can use, follow these steps to complete the process:
- Back up your iPhone. WANT TO START THIS NOW.
- When you have a backup, erase your iPhone. UNDERSTOOD THAT THIS USES THE RESET SETTING
- Restore your iPhone from the backup you just made. NO MENTION OF YOUR ADVICE TO RESTORE AS NEW, OR IS ITEM 2 THE SAME RESULT
Thanks again and hopefully I won't bug you again.