Lost all progress on Candy Crush

This is a bit complicated :

Ive been playing Candy Crush on my iphone and even though I have a FB account and I did have Candy Crush on my FB account ; I dont think they were ever synced

I did backup my phone to the Icloud and my computer last week

I had been using the "Lucky Spin Wheel" without any trouble till a couple of days back. However over the last 2 days it mentioned that I need to sign back from my FB account to be able to use the lucky spin

As soon as I did that(while my phone was being charged from my wife's lappie) my candy crush reset from Level 273 to 1!!

WHAT CAN I DO?

I have no idea what happened

MacBook Air, Mac OS X (10.6.8)

Posted on Aug 22, 2014 10:39 PM

17 replies

tushmath Author

Level 1

7 points

Oct 31, 2014 9:39 PM in response to Waynehead12002

@waynehead : thanks! it worked! 🙂

Jun 20, 2015 1:16 AM in response to Waynehead12002

Hi,

I've a little problem and maybe you can be of any assistance.

I lost all my Candy Crush Saga levels while connecting to Facebook.

I followed your advice where as I log in with a friend's Facebook ID ... open Candy Crush ... getting all his levels onto my iPad ... close Candy Crush ... reopen and logging out of his Facebook. Everything appeared to be hunky dory.

But unfortunately there are two issues which I can't figure out to solve.

1. I can't connect to my Facebook as this immediately deletes all levels and brings me back to level 1.

2. Without connecting to Facebook everything appears to be fine and I can play new levels but now I'm somehow permanently "connected" to my friend's Candy Crush. When he finishes a level it appears on my iPads as if I have done it already and vice versa. Not good at all.

Any ideas/suggestions how to solve this issue?

Thanks for help.

Michael

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Lost all progress on Candy Crush