national security agency virus when I run safari

I am assuming the webpage resembles this:

Their appearance varies, but the accusations and threats are always the same. It's simply a scam web page created in a pathetic attempt to defraud gullible users into paying a "ransom" to unlock Safari, which might not work even if you paid. They are very common and can be created by anyone, anywhere on Earth, in minutes.

Follow this recovery procedure:

1. If Safari is running, force it to quit.
2. Hold a shift key while launching Safari again.

Holding a Shift key when re-launching Safari causes it to load only your chosen Home page. Otherwise, its default behavior is to reload all previously loaded pages, which would include the scam website.

These scams don't infect Macs with anything, but to completely remove any browser "cookies" and data the scam website may have left behind, go to the Safari menu > Preferences > Privacy, and select Remove All Website Data... > Remove Now.

You will need to sign in again with all websites that require authentication (such as this one).

If the scam webpage continues to appear write back for additional instructions.

That's a completely different problem, though it might have been related to visiting that page. As you determined, reinstalling OS X will have no effect.

You may have inadvertently installed adware. Eradicating it is simple. For an explanation or how this may have occurred, how to avoid it in the future, and for one possible solution read How to install adware.

Follow the Recovery Procedure at the end, but I recommend you read the entire document so that you can recognize the threat of adware when it eventually appears in another form.

Please see how do i get rid of nsa virus and browser has been blocked by FBI .

I have the national security agency scam but now also something worse, such as:

-- ads appear at the bottom of my google homepage, then when I search I get more ads

-- when I'm on the apple website and click anywhere, a couple of tabs open automatically with junk sites

I have reinstalled OSX and still have the problem.

Suggestion?

Thanks! It worked. I suppose I deserve the lecture in your Recovery Procedure document, it was a stupid thing to click on. Although I did recognize the video player that inadvertently caused it as something valid, and I noticed something weird halfway through and stopped and tried to trash everything, but too late! Your technical directions were perfect (except I had to go the top menu bar to get to Services and Reveal in Finder). It's all good now. Thanks again!

I just tried John Galt's fix (hold down a shift key while launching) and it didn[t work. another user suggested force quit and then reset Safari. How do I reset?

kekral wrote:

I just tried John Galt's fix (hold down a shift key while launching) and it didn[t work. another user suggested force quit and then reset Safari. How do I reset?

Safari menu > Reset Safari

Not it all the options are required but if you aren't sure what to select, select all of them.

I am writing back for additional instructions. The shift method is not working. Thanks for your help John

There are alternative solutions in:

A Browser Pop-up has Taken Over Safari

(Note that I am affiliated with this site, and some pages contain ads).

Jsenpaducah wrote:

National Security Agency virus shows up when I run Safari. How do I get rid of it?

im having the same problem any one can help ? thank

Can you use the method that John Galt outlined?

Im having a problem , when i quit safari the scam pops back up and im not able to click perferences. what should i do

It's the same as the first post. A web page is locking Safari into a JavaScript loop.

Force quit Safari. Hold the shift key down and relaunch it.

Here are some short cut keys to help you - Mac keyboard shortcuts - Apple Support.