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iOS 8 alarm sounds not working

hi

before ios 8 I always left my phone on silent at night and my alarm would always wake me in the morning by playing a very slightly annoying ringtone. Since I've updated, it now doesn't make a noise at all on silent or if I turn my phone onto loud, it only vibrates. My ringer is at the maximum noise level but when I press the volume keys on the side of my phone, it shows the ringer with no volume at all.

Am I missing something? I don't want to have my phone on loud all night as this will drive me crazy

thanks

Posted on Sep 17, 2014 10:49 PM

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Posted on Sep 18, 2014 9:24 AM

Same problem here. This morning I didn't wake up because my alarm didn't make any sound. I finally woke up (almost 2 hours late) when my SO called, and when I hung up I realized the alarm was going off, but not making any sound.


I did install an app called CARROT Alarm, which I turned on last night and set for 15 minutes before the regular alarm. However, I decided not to use it after all so I closed the app. I do not know if it could have interfered with my regular alarm. I do know the alarm symbol was still on in the top right corner on my phone, because I always check that before going to sleep (Also, it was the regular alarm that was going off silently this morning, not the CARROT Alarm app).


I also turned on "Hey Siri" last night, and played with the function before going to bed, by saying "Hey Siri, what time is it?" and "Hey Siri, what movies are playing?" and "Hey Siri, I'm going to sleep now." I don't know if turning on the "Hey Siri" function might have contributed to the alarm malfunction?


This is a major problem for me. I need to be able to trust my alarm to wake me up, and even if I test it out before bed, I don't know if I can trust my phone completely now.

44 replies

Sep 26, 2014 2:43 PM in response to aspeckledbird

Hi everyone. Thanks for all your replies. Lots of people have recommended some things that have worked for them, such as deleting their old alarm times and resetting them, or changing the alarm tone. But the only thing that worked for me personally is going into sounds, and simply moving the volume sound up and down. If you've tried all of these things then I'd recommend getting in touch with Apple

Oct 4, 2014 11:43 PM in response to missindependent

HI everyone.

It's looks I'm not alone with that problem.

Due to the issue with my alarm so far I missed my flight to see my family - I overslep!!!! :-( and today I overslept againe but to my work.

I'm so disappointed with that function. So now I'm on that's stage that I don't trust it at all.

Missing the flight to see my wife and my 5m old son makes me wery angry!!!

Oct 12, 2014 9:11 AM in response to missindependent

Hi guys, after a lot of tinkering around with my phone's date/time settings (to simulate an actual morning wake-up cycle) I realized that the alarm clock app that I ONLY used to show me the time (as an alarm clock does) was preventing my Apple clock app from functioning. This is peculiar b/c the app, iHandy Alarm Clock Pro, allowed my Apple clock app to work before since I bought my 5S. I just changed alarm clock apps and realized that as long as I wasn't in the iHandy app screen, my Apple clock app would function properly (i.e if i was in the Apple clock screen or the Alarm Clock HD screen my alarms would work fine, even the lock screen worked). This was the one constant thing after I tinkered around w/ volume and setting new alarms. I don't know how relevant this is to you guys b/c it seems like people are experiencing the same problem here, but the issue may stem from a variety of different causes. I'd recommend tinkering around for 10-20 min with the date/time to see what works for you and then double-check it by simulating again after you think you have found the issue to be sure that you are right and then go with your own fix (b/c reproducible results always comfort b/c science). I hope this helps. I was very reluctant to reset my iphone's settings b/c I didn't want to risk losing a bunch of wifi passwords and other data.

Oct 29, 2014 7:02 AM in response to missindependent

This has been been happening to me randomly for the last few months. It happened this morning. I did a soft reset and it seems to be working fine now. I have been trying to figure out what is causing it as it works 95% of the time. The only thing I can think of is that my phone died last night (on silent). Before I went to bed, I charged it and checked to see if my alarm was set. I feel like the last time this happened, my phone died as well but I'm not sure. For anyone else that is having problems, did your phone die at some point the day before?

Oct 31, 2014 5:59 AM in response to boush22

Good point, so far the criteria for alarm failure seems to be

  • Silent switch enabled
  • Phone reaches critical level (mine was less than 10% but never died)

My alarms did not go off in the slightest, not even the alarm screen or alerts when I finally woke up (both alarms should have gone off 9 and 18 minutes prior to when I looked at my phone to wake up)


Anyone else that does not fit that criteria, make sure your not in do not disturb mode and that your volume from settings is set to a decent level.

Nov 4, 2014 7:02 AM in response to missindependent

I've been having this problem since upgrading to iOS 8 (the alarm "goes off", but with no sound), and since I don't really need my alarm most days, I've been troubleshooting it. Here's what I've found out:


-Having it on silent vs. ring makes no difference. I had it on ring, and it didn't work.

-Having a third-party alarm app installed or not makes no difference. I uninstalled mine, and it didn't work.

-Deleting all old (pre-iOS 8) alarms and making new ones makes no difference. I deleted all alarms and made only one. It didn't work.

-The only thing that seems to make it work is briefly playing a song from Music and messing with the volume a little bit immediately before putting the phone down and going to sleep. Every time I've done that, it works, regardless of the factors above that some said were solutions.

Nov 5, 2014 10:10 AM in response to Thesausage

I finally have solved this I've had this problem for a while and I did these few things so if anyone wants to try these and hopefully they work for you too.first I updated the latest update 8.1 or whatever the latest update was and that may have fixed it I didn't tested before I did these next steps.then I deleted all my set alarms that I had previously set up which I've done before but this time it worked.then I reset network settings under settings general and down the bottom to reset when you go to that only reset network settings not anything else.and you have to put your wi-Fi code back in so make sure you're on at home or wherever you have your main Wi-Fi and you have your password ready.after reset and putting my Wi-Fi password back in again I then went straight to hey Siri and turn that on first. Then I went back to my alarms and I reset and I picked the music or songs if your songs are back on your phone and this morning everything works like a charm.sorry for the punctuation etc. in this post it doesn't seem that the Apple community here for writing a reply is made easy at all on your iPhone and by the way I'm using an iPhone five if that helps. Now that this is taking me about 20 minutes to voice dictate and try to re-correct this this is not a good form to do on your iPhone which is ridiculous since it's Apple I'm not going to try to correct any or punctuation I am just trying to get this out for anyone if it helps I hope it does

Jan 6, 2015 11:46 PM in response to missindependent

my problem is a little bit different. last sunday everything was fine. Before I went to the bed, I had set my alarm for the morning and turned my 6 device off. In the morning it went off as it meant to be and I woke up. In monday evening I set the same alarm again and turned off the device, but it did not go off in the tuesday morning. Same issue happened in the wednesday again. I had always turned off my 6 before sleeping since I got it. As a result I started seeking for an answer to troubleshoot. This topic is the one out of two that I could find. Both mentions the alarm that works on the paper however does not let you know that it works(noiseless). I made several trial-and-errors. If device is not turned off, everything works fine. If I turn off device, it does not work. When I turn it on, alarm goes off 8-10 seconds after apple icon appeared and it displays the snooze screen. Question is : what might I do to block the device's alarm when it is turned off?!?!?? (I have tried what u recommended by the way. Deleted alreadyly existing alarms, changed the alarm tone, reset network settings etc. ) such a minor problems make me sick and iphone disappoints me. Have a nice day

Apr 18, 2015 8:51 AM in response to missindependent

Disclaimer: This is my own personal experience with my own personal devices. There may truly be software glitches out there that cause alarm problems with your particular device, however this is my story!


I Have been using my iPhone(3gs, 4, 5, and 6) alarm as my sole alarm since 2010. I have only had an issue with my alarm "not making sound" and failing to wake me up twice. Both times, coincidentally, I had a few beers the night before and stayed up WAY too late. When I upgrade to the newest model, my wife gets my old phone(she doesn't want the latest and greatest until all of the bugs are gone). All of a sudden, the the alarm that has faithfully awakened me for the past 2 years "fails to make a sound" about once a week. This has occurred for her on IOS 6, 7, and 8. She always sleeps through at least the first minute of her alarm (at which point I either move the phone right next to her ear or wake her up myself), and the phantom alarm silence only seems to occur when I'm not within earshot of her phone during the alarm time. I cannot help but take these complaints with a grain of salt. The iPhone is NOT a LOUD alarm clock. If you are a light sleeper you should be fine. If you are sleep deprived or a perpetual snoozer, perhaps you should stick to air-raid sirens played over a loudspeaker. It grinds my gears when people blame their technology for the "ID10T" errors committed by the user. If you are experiencing this issue, go to to an Apple Store and get trained on how to use your device, or attach your device to an amplified speaker on the other side of the room.

Once again, this is my experience, so please feel free to take it with the the same grain of salt that I take the alarm failure stories. Apple does have quite a few bugs in their software, but I feel this particular one may be caused predominately by human interference. Sorry if I offended anyone, that was not my intention. I just wanted to share my anneceltal experience to encourage considering alternate causation for this issue.

iOS 8 alarm sounds not working

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