iOS 8 camera roll is missing!!!

It's possible you aren't seeing or experiencing the same problems we are, and you may not use the Photos app the same way we do, which likely explains how dismissive you seem about what we are telling you is an issue that we feel strongly about. Just curious, do you work for Apple? I've already sent them a support request about this, and in the meantime will try to find a way to actually access my photos.

If you are talking about the Facebook app on your device, then you can be assured that they will be addressing this soon. Developers (or companies) who develop software to interface with a specific product (in this case the iPhone) want to keep the customers who use those products to be able to continue to use their product. A large percentage of the developers who have apps in the App Store have already upgraded their software to be compatible with iOS 8. This is not an uncommon occurrence in the software world. You are not the only one who is having issues with your Facebook app not playing nicely with iOS 8. And Facebook knows that millions of their users are either upgrading to iOS 8 or are purchasing iPhone 6's. I'm sure that you will be seeing an upgrade to the app sometime in the near future.

GB

Well, if you don't let them know, they certainly won't be making any changes....

GB

Of course I'm seeing exactly what you are seeing, and I use the app in exactly the same way you do. It's not like there are alternative ways to use it. I do not, however, spend a lot of time uploading photos to Facebook, so for that particular issue, without a clear description from you as to the specific problem, there was no way I could understand what the issue was.

That was why I was asking the questions.

And, you are confusing dismissiveness with perplexity.

Finally, of course I don't work for Apple. I am just a user like you, as are all of the Community Support members (with the exception of those Apple Representatives who are clearly identified, and who primarily look for posts that have gone unanswered for several days). This is a user to user support forum. We are all experiencing the same things you are. We are all doing our best to understand the new structures and changes that have been imposed by iOS 8, and which will continue to be imposed over the next many months. I am learning about how the new Photos app is working just like you are. None of us have been given any more information than what is on the Marketing sites from Apple. So, we are all struggling to put the pieces together as we go.

But since I can't do any more than you can about changing what we have been given, I'm trying to do the best I can to adapt to it and find the best way to make it work for me. I'm sorry you find the labeling in the Photos so difficult to work with. I'm sorry that your Facebook app has not been updated yet so that it is compatible with iOS 8. I hope that Facebook gets fixed and that if there are enough iOS users who object to the labeling of the photos that they will take the time to send feedback to Apple and that Apple will provide a Setting option to be able to turn those off, so that you can see your entire photo library as a single piece.

Short of that, all I can do is to find the best way to make what we have to work with as useful as possible.

Best of luck,

GB

Thanks for your response. Just to be clear, the problem I'm describing is not A problem with Facebook per se, it is in the iPhone itself, and only manifested after upgrading to ios8, which leads me to believe the problem is, in fact, in ios8. I'm sorry if you aren't understanding what I'm saying, but I'll try it again and leave Facebook out of it, because That seems to be what's causing the confusion.

I turn on my phone. I open Photos. There is no Camera Roll folder. All photos that were previously accessible in Camera Roll can't be accessed in folder form, as they could in ios7 and all previous versions. That's the problem.

But I appreciate what you're saying about this being a user to user forum, and am glad that I submitted my service request directly to Apple. I've come to the forums before and found helpful workarounds or fixes prior to Apple updates taking place, as well as finding that others are also experiencing the same issues I've had. Fortunately those have been infrequent.

You are correct. There is no Camera Roll anymore as of iOS 8. Before iOS 8, there was a separate folder for Camera Roll and for Photo Stream, and a folder for Videos. The Shared and the Photos views were much as you see them in iOS 8.

With iOS 8, a design decision was made by Apple to combine the Photo Stream and the Camera Roll, and to make them act the way that the Photo Stream acted in iCloud prior to iOS 8. Namely, that the most recent 30 days of activity for both (since if you were using Photo Stream, they were the same for any photos taken on the device itself), would now be kept in a new Album called "Recently Added". This now mimics the way that Photo Stream always acted in iCloud.

They also decided to add a new folder called "Recently Deleted" to accommodate the rising user demand for a way to retrieve photos either accidentally deleted, or ones that the user deleted and now wanted back.

They then decided to put anything older than 30 days in the existing structure found in the Photos view.

I can't be sure, but I believe this is staging for the future state of the way that photos will be handled in the Apple world - using iCloud Drive and moving away from locally imported photo activity to iPhoto. Because if you are familiar with iPhoto, this is the same structure that iPhoto imposes on imported photos by using Events.

I'm also sure that many people are dismayed with this direction, but as I stated in the previous post, it is the direction in which Apple (and pretty much every other technology company) is moving.

There is no fix or workaround for this as it is not a bug or issue, it is a design decision that was implemented with intent. In my previous posts I was simply suggesting ways that you might be able to make that design decision work for you. That is the only "workaround" at the moment.

The more people who express their dismay to Apple (in constructive and definitive ways) the more likely it will be that Apple will at least look into a solution that will address those concerns (after all, the addition of the Recently Deleted Album was exactly that kind of response from Apple to users who were extremely unhappy that Apple provided no way to "undo" a deletion of a photo or photos from the Camera Roll).

So, again, I would suggest that you share your concerns and consternation with Apple. The more people who speak up, the more likely it is that a solution will, at least, be considered:

Apple - Feedback

Best of luck,

GB

😮WORST UPDATE ever IN THE HISTORY😮

Thanks for sharing. I guess the people who said that iOS 4, iOS 5, iOS 6, and iOS 7 were the worst updates have now been superseded.

GB

😁😁😁😁

petermac,

😀 I'm glad someone appreciates my humor. I have a feeling Jayashantha may not....

GB

Yes, we see these posts EVERY upgrade and update. According to the Doomsayers, there has never been a decent iOS release, and despite being up to iOS8, they continue to use the product. It does make me laugh. 🙂

Pete

and despite being up to iOS8, they continue to use the product. It does make me laugh.

Sometimes it's not the same people. In other words, someone may have been unhappy with iOS 4 and stopped using iPhone. Others complaining now may have started with iOS 7.

I have had every version of iOS. As Capt. Kirk once said, “People can be very frightened of change”. On the other hand, not everything new is better.

No offense, but nothing you've said addresses the reasoning behind eliminating the Camera Roll folder, if indeed it was their intent to eliminate it entirely. If you've seen some documentation that addresses that being Apple's direction, I'd love to see it. I'm not taking issue with your statements regarding their direction for photo stream or iCloud, and you're probably correct in your assumptions there. That part makes sense.

Regarding the Camera Roll folder, I am much more inclined to believe something is amiss and that something like one of the situations I mentioned in a previous post has occurred. Apple is too good at what they do to screw up something so integral to the basic operation of the iPhone intentionally. Therefore, it was probably not intentional. That's my opinion, which I know does not agree with your opinion, and it doesn't have to.

a) sadly, I do not think it was an oversight, they want you to use the cloud

b) never having used cloud/stream - do I understand it correctly ?:

as usual I go out to shoot some pixs, turn HDR on, and shot, very easily, 300 pictures in town. Of those I probably eventually want to keep 6. If cloud/stream is on, does my phone, on its own, upload these somewhere, using my data budget ??? Then I have to eventually delete them somewhere else ???

THAT, is definitely not what I want.

Calamitee wrote:

Regarding the Camera Roll folder, I am much more inclined to believe something is amiss

Nothing is amiss. This is intentional. Read the User Guide: iPhone User Guide (October 2014) - Support - Apple