iPhone 5s stuck in recovery mode

Hi

I just tried to update my iPhone 5s to IOS 8 using iTunes. During the process there was a problem and iTunes gave me an error message saying the update had failed. Now my phone is displaying 'connect to iTunes' screen with a red iTunes icon. When I plug my phone into my pc I get a warning message saying 'iTunes has detected an iPhone in recovery mode. You must restore this iPhone before it can be used with iTunes'. I click ok and then click the recover button. iTunes then proceeds to extract the software but on completion of extraction I get an error message telling me 'The iPhone "iPhone" could not be restored. An unknown error occurred (3014).'

I have tried this several times and get exactly the same error every time. I have searched the internet for a solution and found this article...


Resolve iOS update and restore errors


I followed every step to the letter several times but get exactly the same problem when I try to use iTunes to recover my iPhone. This is really frustrating as I need to use my phone. Any help appreciated. After searching the internet regarding this issue it seems that there are many many people experiencing the exact same issue.

Many thanks


Sam

iPhone 5s, iOS 8, Updating to iOS 8

Posted on Sep 18, 2014 6:15 AM

Reply
33 replies

Oct 21, 2014 3:05 AM in response to MonkeyDr

Hi all


I've had the same problem trying to update my iPhone 5C to iOS 8.1 on anvia iTunes on my iMac.


I've tried a few of the suggestions, but nothing worked. My iPhone was stuck on 'Connect to iTunes, I couldn't do anything


Then someone suggested plugging the USB into another port. I did that and it's managed to at least restore my iPhone to factory settings.


Good luck, I'm not going to bother with the update for now.


Adam

Oct 26, 2014 8:46 AM in response to nathjelly

I had the same issue for two weeks, bought a 6 while I waited for a miracle to fix my 5 stuck on the boot loop like an update to tiny umbrella or reboot but nothing...guess what though?? Last Saturday I checked the net as I regularly do for solutions and discovered iTunes had an update. I downloaded thinking there's a tiny chance and to my surprise it gave me a choice to restore OR UPDATE!!! I chose UPDATE and it started doing something with the phone and crashed halfway saying it couldn't go through. I cleared some space and restarted my computer and tried again. The iPhone 5 came back to life with all my 64 gigs of data...I hope this works for you, give it a try if you havent tried the update yet. First thing I did after everything was restored was backup everything.

Nov 10, 2014 6:07 PM in response to djkrave

Miracle: when the red Itunes logo appears, if prompted to download Iphone software, do so. Then, using another Iphone's Personal Hotspot as your internet connection, click restore. It has come back from the dead after all hope had been lost. Not sure how this will last but give it a try. I was compelled to write this as so many of you are responsible for helping out!

Nov 27, 2014 12:36 PM in response to MonkeyDr

I am not sure if you already solved this problem, nevertheless I would like to share the solution I discovered after working on a colleague's phone for almost 10 hours. Download and install Wondershare Dr.Fone for iOS. Launch the software and it will prompt you to connect your iPhone. Automatically it will detect if your phone is in the normal mode or not. Allow it to revert your phone in the normal mode. Then that's it. Here's the link for the software: http://www.wondershare.com/data-recovery/iphone-data-recovery.html.


The trial version is enough to revert the phone to the normal mode.


Credits to this webpage: http://www.iphone-ipad-recovery.com/solve-iphone-stuck-in-recovery-mode.html

Dec 17, 2014 5:38 AM in response to MonkeyDr

😉 I just had one very stressfull hour, I had the same problems....and for everyone who want to fix it with one click...just download this free app that i just found, you can exit from the recovery mode through your macbook via USB..... Ternorshare: Reiboot for mac, just google that and it's free...you can return to the last OS you had with the same config....then you can try update it again, it worked for me.
Steve Jobs would be ashamed!!! Mac does not have the answer, I'm in Switzerland but i bought my i-pad in Mexico....I can not believe the only answer from mac support is return to the store and "have some luck".....

May 24, 2017 12:10 AM in response to AlvinAquino

AlvinAquino wrote:


I am not sure if you already solved this problem, nevertheless I would like to share the solution I discovered after working on a colleague's phone for almost 10 hours. Download and install Wondershare Dr.Fone for iOS. Launch the software and it will prompt you to connect your iPhone. Automatically it will detect if your phone is in the normal mode or not. Allow it to revert your phone in the normal mode.


Credits to this webpage: http://www.mobiledic.com/ios-topics/fix-iphone-stuck-in-recovery-mode.html

I have tried several suggestions from this thread and currently, this is the only one that works on my iPhone 6 with iOS 10. I tried to use iTunes to restore the iPhone but it refuses to do that.


Thanks

Jun 27, 2017 11:17 PM in response to MonkeyDr

1. Get Out of Recovery Mode Manually

Step 1. Press and hold the "Home" and "Power" button at the same time until the device shuts off completely.

Step 2. Release the "Power" button but keep holding the "Home" button for about 10 seconds.

Step 3. Release the "Home" and then press the "Power" button to restart your iOS device.

Your device should be back to normal now. You can then set up the device.


2. Get Out of Recovery Mode in iTunes

Step 1. Connect your iPhone to the computer via lightning cable.

Step 2. Then open iTunes. After iTunes detects your iPhone, you'll see the message saying that your iPhone is in recovery mode and you need to restore it. Click "OK" to restore it.

Step 3. iTunes will then begin to restore your device to factory state. You can get back the data if you have a backup.


Check more details from the guide iPhone stuck in recovery mode.

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iPhone 5s stuck in recovery mode

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