Apple’s Worldwide Developers Conference to kick off June 10 at 10 a.m. PDT with Keynote address

The Keynote will be available to stream on apple.com, the Apple Developer app, the Apple TV app, and the Apple YouTube channel. On-demand playback will be available after the conclusion of the stream.

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MonkeyDr Author

Level 1

3 points

iPhone 5s stuck in recovery mode

I just tried to update my iPhone 5s to IOS 8 using iTunes. During the process there was a problem and iTunes gave me an error message saying the update had failed. Now my phone is displaying 'connect to iTunes' screen with a red iTunes icon. When I plug my phone into my pc I get a warning message saying 'iTunes has detected an iPhone in recovery mode. You must restore this iPhone before it can be used with iTunes'. I click ok and then click the recover button. iTunes then proceeds to extract the software but on completion of extraction I get an error message telling me 'The iPhone "iPhone" could not be restored. An unknown error occurred (3014).'

I have tried this several times and get exactly the same error every time. I have searched the internet for a solution and found this article...

Resolve iOS update and restore errors

I followed every step to the letter several times but get exactly the same problem when I try to use iTunes to recover my iPhone. This is really frustrating as I need to use my phone. Any help appreciated. After searching the internet regarding this issue it seems that there are many many people experiencing the exact same issue.

Many thanks

Sam

iPhone 5s, iOS 8, Updating to iOS 8

Posted on Sep 18, 2014 6:15 AM

33 replies

devinpot

Level 1

4 points

Jul 4, 2016 7:05 PM in response to MonkeyDr

Get help with iOS update and restore errors - Apple Support This cannot help?

Have you used the Tiny Umbrella or the FonePaw iPhone Recovery? The former is a professional recovery tool, you can use it to fix your iPhone in most cases. Another is a data recovery, but someone use it to get out of the stuck in the recovery mode. You could have a try about these. How to fix iPhone stuck in the recovery mode.

devinpot

Level 1

4 points

Jul 5, 2016 7:06 PM in response to devinpot

And the correct name is FonePaw iPhone Data Recovery. You can google about it.

Nov 11, 2016 8:34 AM in response to MonkeyDr

Have iTunes on phone after reset and a error keeps aparing

iPhone 5s stuck in recovery mode