You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

siri not working after ios 8 update

Hiya. I've just updated to IOS 8 and found Siri can't hear me.


I've tested other apps and made calls and the microphone works. Done reset all settings and tunred siri on and off plus tried hard reset and nothing.


Any help here please?

iPhone 5, iOS 8, Just updated to IOS 8

Posted on Sep 18, 2014 8:14 AM

Reply
Question marked as Top-ranking reply

Posted on May 12, 2017 7:14 AM

Hi everyone,

Problem solved ))) I had my Siri go down where it (Siri) would not listen to me kept cutting me off every time I spoke and it did this for about three days, I had no idea what was causing this and it was so frustrating. Thought it might of been my speakers faulty and also thought it may have been a dodgy phone only a month old brand-new 7 Plus ....I went to Apple Syore in Sydney they told me to do the same thing reinstall Siri by turning on and off and change network settings etc .. still nothing changed Siri still didn't work (( well finally found the problem .....I went into languages and change to say French or German male or female changed ...and .......presto .....Siri worked !!!! but in German and French lol ... so I went back and changed my language to English not Australian and guess what presto it worked again !!! my Siri is working now perfectly but this time in English male and not an Australian male as I originally had ....so obviously the server for the Aussie voice went down (( or he was having a cigarette break lol ....and no one told Apple (( soooooo ...if you're having problems change your language to English Canadian Australian or US ..... problem solved )))cheers Andrew

186 replies

Oct 19, 2014 12:17 PM in response to fordskin69

I have an iPhone 6 and I'm having the same problems accessing Siri using iOS 8 as reported by others. I get the grey icon on the screen, but there's no audio output of Siri's voice and it's obvious that my commands cannot be heard either. It's very annoying. It's an intermittent problem in that it will work briefly after performing a soft re-boot, but it very quickly reverts to its previous inoperable state. I'm hoping that when tomorrow's 8.1 update to iOS is released (for Apple Pay functionality) that it will also correct the problems with Siri. If not, I guess I'm off to the Apple Store since it would appear that tech support can't resolve what's obviously a software issue (not sure what a new phone would do).

Oct 20, 2014 11:57 AM in response to fordskin69

I have the same internal mic issue(s) described in the posts / replies. Siri worked perfectly on my iPhone 6 running 8.0 when I activated it. At some point it stopped working / understanding me but not sure exactly when. I didn't upgrade to 8.0.1, upgraded to 8.0.2 (this is when I first noticed the issue but not sure if it is related to 8.0.2) and am now running 8.1. I had two bluetooth connections, Uconnect with a Jeep (wrangler and cherokee).


I have tried the suggestions related to bluetooth....initiating siri interaction in both Jeeps (all works great by the way) then disconnecting bluetooth and resetting phone (iPhone 6 running 8.1) and it didn't solve anything. I currently can only use siri with the wired headset.


Side note, I have an iPad Air running 8.1 and everything works perfect. Its never been connected to bluetooth, so maybe that is the issue?


Hope this is figured out and solved soon.

Oct 21, 2014 7:38 AM in response to onemc

I have had this problem since I bought the iPhone 6. It seems not to be the iPhone but rather iOS8. I have spent hours on the phone with Apple Care and as of yet they have not found the problem. I just upgraded to iOS8 yesterday and it has not been fixed. Last night I spent almost two hours with a Senior Engineer and they have no clue. My phone works perfectly. Siri works perfectly except... when I am in my car and connected via Bluetooth to my car audio system. I press the home button and say, Call John Jones at his office. Siri responds over the car speaker, "Calling John Jones." And then suddenly I get a message, Call Terminated by Network. This is not intermittent but for every call. If I go into my contact list and press John Jones (for an example), my phone dials out correctly and I can talk over the car audio system.


I really need the ability of pressing the home button and dialing via Siri especially when I am in Los Angeles traffic.

Oct 21, 2014 8:08 AM in response to odysseus

Odysseus,


I guess I am describing a different problem. Funny though, I am using iOS8.1 as of yesterday and do not have any problem as you describe. I can use Siri without Bluetooth to make a call, send an SMS or eMail or for that matter any other function and all functions work perfectly without any problems. I only have problems using Siri with my auto Bluetooth.

Oct 21, 2014 9:06 AM in response to fordskin69

I updated to iOS 8.1 yesterday on my iPhone 6, but I'm still having the same problems accessing Siri as I had when I first got my phone. When I press the Home button, the normal Siri graphics appear on the screen, but there's no audio output whatsoever, and it's obvious that ant commands I speak are not being heard. The even more frustrating part is that, for whatever reason, sometimes it will start working, but only very briefly. Among other things, I use Siri with my iPhone connected via Bluetooth to my motorcycle helmet. That's a complete no-go without Siri, as I won't operate the phone any other way in that environment.


Come on Apple, get working on this and fix it!

Oct 21, 2014 10:36 AM in response to fordskin69

Here's my 2 cents for what it's worth... simple and it worked for me!

iPhone 5C

iOS 8.0.2

Had no problems after update a few weeks ago. Suddenly yesterday, Siri could not hear me... "voice wave line" was not responding to sound. Googled it today, found an old thread first- read it out of curiosity- found this one post, tried it, and it worked. Siri is back. (with the exception of NOT double tapping the home button to close settings, it's a single tap).


CelebDibiaseOct 8, 2013 9:06 PM Re: Help Siri and keyboard can't hear me
Re: Help Siri and keyboard can't hear mein response to pweiss0408

Ok i actually just fixed mine lol. Go to settings.general.siri. Turn siri off click disable or whatever message pops up. Then double tap the home button and close settings. Reopen settings.general.siri. Turn it back on. Then hold the home button and activate siri while in the siri settings. Let me know if it worked for you. It worked for me i swear.

siri not working after ios 8 update

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.