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siri not working after ios 8 update

Hiya. I've just updated to IOS 8 and found Siri can't hear me.


I've tested other apps and made calls and the microphone works. Done reset all settings and tunred siri on and off plus tried hard reset and nothing.


Any help here please?

iPhone 5, iOS 8, Just updated to IOS 8

Posted on Sep 18, 2014 8:14 AM

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Question marked as Top-ranking reply

Posted on May 12, 2017 7:14 AM

Hi everyone,

Problem solved ))) I had my Siri go down where it (Siri) would not listen to me kept cutting me off every time I spoke and it did this for about three days, I had no idea what was causing this and it was so frustrating. Thought it might of been my speakers faulty and also thought it may have been a dodgy phone only a month old brand-new 7 Plus ....I went to Apple Syore in Sydney they told me to do the same thing reinstall Siri by turning on and off and change network settings etc .. still nothing changed Siri still didn't work (( well finally found the problem .....I went into languages and change to say French or German male or female changed ...and .......presto .....Siri worked !!!! but in German and French lol ... so I went back and changed my language to English not Australian and guess what presto it worked again !!! my Siri is working now perfectly but this time in English male and not an Australian male as I originally had ....so obviously the server for the Aussie voice went down (( or he was having a cigarette break lol ....and no one told Apple (( soooooo ...if you're having problems change your language to English Canadian Australian or US ..... problem solved )))cheers Andrew

186 replies

Oct 22, 2014 1:47 AM in response to fordskin69

My iPhone 5 is also not working times about 2 weeks now, thought last night's update might fix it but it did not.

If I scream, some of what I say is heard and the "sound wave bar" slightly moves, thought it might be the mic but after seeing this post I don't think so.


This phone is only about 2 months old, however I'm afraid my 2 year insurance plan just expired, my original screen cracked and the camera malfunctioned so the "Apple Genius" pulled this phone off the shelf.

Think I'd prefer the cracked screen.

Oct 26, 2014 8:19 PM in response to fordskin69

I am having this issue as well. I have a iPhone 5 GSM Model MD634LL/A with iOS 8.1 Build (12B411). I have tried the following:

  • Reset all settings
  • erase all contents and setup as new
  • restore the device and setup as new
  • DFU Restore the device and setup as new
  • verified the mic is working with phone calls, Google app, dictation, voice control, and voice memos, no mic issues found.
  • tried changing the voice settings from female to male
  • tried changing the language used
  • tried turning on and off Siri and restarting
  • tried it on multiple networks


None of these steps have resolved the issue. This all seems to have started after trying to enable the "Hey Siri" feature, which I could not get to work.

The turning on of the "Hey Siri" feature may not be relevant but I have noticed a couple critical things. One, it is not a hardware issue on my phone. Two, it does work with an external Bluetooth device. (Since Siri is working with my Ford Fiesta connectin via Bluetooth). Even with Bluetooth turned off, and nothing configured, Siri is not even recognizing any audio input from the built in microphone. The issue started after the 8.0.2 update for me and was behaving as expected in the 8.0 and 8.0.1 builds for this model. Given it is working with dictation and voice control, which are driven by the same software mechanics as Siri the install seems to be successful for the sub system settings, but there must be some issue with the Siri App. I believe that at least for the issues that I can reproduce here on my phone is due to a faulty build and specifically with the Siri App not able to call on the internal Mic functions. As for a solution, I do not think there is any possibility for anything other than an update, which is why I am describing this issue in great detail so the issues can be addressed and resolved in a future update!

Oct 27, 2014 7:08 AM in response to fordskin69

Hello! I'm from Germany, so please I apologize, if English is not so good! I have the same problem! And all done! The following I've noticed yet: When siri is off the voice control recognizes my voice. Waves knock out! Siri turned on also the dictation in the mail / news apps don't listen my voice! Video recording backwards can hear my voice .... the forward Videofunction do not listen?! Do you also have this malfunction?

Oct 27, 2014 8:39 AM in response to Tyler Steele1

Thanks for the detailed testing, Tyler!


I want to encourage all people seeing this bug to either:


1) Contact Apple support, listing the steps you've tried, and ask them to file a report with engineering


and/or


2) Supply feedback here: https://www.apple.com/feedback/iphone.html


These discussions forums are hardly (if at all) monitored by Apple, and you will help get this fixed if many people let Apple know.

Oct 29, 2014 10:54 AM in response to hale3031

Just a bit of input, the "Hey Siri" feature is suppose to only work when the device is connected to power. In system preferences just below the toggle button it describes the feature and specifies that power is needed for this feature to activate. Here is Apple's technical note on the subject. About Siri Take notice about the "Hey Siri" feature about midway through to the article. I would say that it is working as expected on your iPhone 6.

Nov 4, 2014 10:52 PM in response to fordskin69

Same issue here. iPhone 6+. I've had it for 2 days. I used Siri a few times with Carplay (Pioneer AVH-4000NEX) but tonight it just stopped working and that was it. I can't get it to work anymore. When I press and hold the home button, the Siri screen opens up, but Siri never beeps so I can start talking. If I press the microphone icon on the screen, nothing happens. I have iOS 8.1.

Nov 7, 2014 1:16 AM in response to EdsPlace

No, its not GO APPLE !, the issue you've described is not a bug and so Apple have just pointed out to you how it is supposed to work. The problem for most of the posts on here is that Siri and some other voice controlled apps have stopped working, while other apps still work as expected.


I took my iPhone 5 into a "genius" the other day and explained the issue, but the only response I could get was that it must be a hardware issue with the front microphone, despite my pointing out that the microphone works fine with some apps. In fact, I've just noticed that it can search Google by voice perfectly well, while Siri still hears nothing.


Not very impressive Apple !

siri not working after ios 8 update

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