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siri not working after ios 8 update

Hiya. I've just updated to IOS 8 and found Siri can't hear me.


I've tested other apps and made calls and the microphone works. Done reset all settings and tunred siri on and off plus tried hard reset and nothing.


Any help here please?

iPhone 5, iOS 8, Just updated to IOS 8

Posted on Sep 18, 2014 8:14 AM

Reply
Question marked as Top-ranking reply

Posted on May 12, 2017 7:14 AM

Hi everyone,

Problem solved ))) I had my Siri go down where it (Siri) would not listen to me kept cutting me off every time I spoke and it did this for about three days, I had no idea what was causing this and it was so frustrating. Thought it might of been my speakers faulty and also thought it may have been a dodgy phone only a month old brand-new 7 Plus ....I went to Apple Syore in Sydney they told me to do the same thing reinstall Siri by turning on and off and change network settings etc .. still nothing changed Siri still didn't work (( well finally found the problem .....I went into languages and change to say French or German male or female changed ...and .......presto .....Siri worked !!!! but in German and French lol ... so I went back and changed my language to English not Australian and guess what presto it worked again !!! my Siri is working now perfectly but this time in English male and not an Australian male as I originally had ....so obviously the server for the Aussie voice went down (( or he was having a cigarette break lol ....and no one told Apple (( soooooo ...if you're having problems change your language to English Canadian Australian or US ..... problem solved )))cheers Andrew

186 replies

Nov 13, 2014 12:32 AM in response to fordskin69

I wonder if they will do the same for me as my Apple insurance recently

expired. They recently replaced my phone just prior to my insurance

expiration and it IS this phone giving me the trouble so maybe they will!


On Mon, Nov 10, 2014 at 12:25 PM, Apple Support Communities Updates <

Nov 17, 2014 7:49 AM in response to fordskin69

I have exactly the same issue. Siri was working perfectly until I did the update. The mic is clear of obstructions and debris and works okay with other apps but when I say 'Hey Siri', the Siri screen pops up but just doesn't do anything. Its almost like it starts and stops working within milliseconds and hence its unusable.

This is clearly a software issue and the Apple team need to respond quickly, there are too many people having the issue for it to be ignored!!!

Nov 18, 2014 6:58 AM in response to GrumpyOctoboss

Just updated to iOS 8.1.1 and tried again on my iPhone 6+
Siri is still not working.
I hold down the home button - Siri opens - I speak - Siri doesn't hear me - times out and displays a list of questions I can ask it.

I press the audio button and speak again - Siri still doesn't hear me and again, just shows me a list of questions I can ask.


I also updated my iPad Air to iOS 8.1.1 just now - Siri works just fine on that! 😟

Nov 19, 2014 12:46 PM in response to kristiyanApple

Again, I hate to repeat myself, but these threads aren't monitored by Apple. These "me, too!" posts addressed to a deaf Apple do little good. However, you could help further the cause of getting this bug fixed by:


1. Reporting the problem by phone to AppleCare - 1 (800) MYAPPLE

2. Filing feedback: https://www.apple.com/feedback/iphone.html


The more people who do this, the better the chances are that this problem will be fixed soon!

Nov 20, 2014 6:06 AM in response to odysseus

I did leave feedback and sought help at the Genuis bar. The reason I post here is that the size of these threads do help inform the community of the magnitude of the problem. The issue many of us are facing here seems to be relatively rare based on my searches - this informs me that Apple will likely not resolve this issue any time soon and that we should all probably consider giving up on hoping Siri will be fixed or make plans to get a fully functioning phone.

Nov 26, 2014 10:18 PM in response to laz376

Same. I have a 6+ and it (Siri) worked fine until I updated it to 8.1.1. Now it won't register an incoming noise or voice unless I'm using a Bluetooth headset or my cars integrated hands free system. I've done a soft reset and a complete restore with no success. I'm hoping the next update will include a fix. If I don't see an update soon, I'm trading it in for a new one.

Nov 27, 2014 4:35 PM in response to fordskin69

I had this same problem. I did everything form from cleaning headphone port to resting it. Nothing worked. I put a new screen on before so I had the hex head screw driver, so i took the screen off pushed it more to front and put it back in and works fine to this day. I had to do this a couple of times but every time I lifted the back of the screen up and pushed it to the front it worked. Hope this helps

Nov 28, 2014 3:39 PM in response to rossPDub

If I am over simplifying this I apologize. I just got my i6 and i was having a problem that Siri can't hear me when bluetooth is on.


I noticed when bluetooth is on and Siri starts, there is a tiny blue tooth icon in the lower right corner of the screen. If i touch the icon I get a choice of the connected blue tooth devices and iPhone.


if I touch the iPhone text a check mark turns on. After that everything seems to work right. .. So far

siri not working after ios 8 update

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